Ratings based on 510 Verified Reviews

3.6 out of 5
70% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel, close to the harbor

Posted Sep 4, 2017
It's a very small hotel with small rooms, but it's very clean, very quiet, and the rooms have recently been completely remodeled. All the fixtures are new and the beds are comfy. Also, the neighborhood is close to the harbor and a short drive to downtown. We had a great stay.
Comment from Hotel Management
Sep 6, 2017 by General Manager, Hotel Management
Thank you for sharing your thoughts on your stay here at the Hotel Aqua Mar. We're very happy that our recent remodeling has found a new fan! Our entire team is very excited about the fresh, comfortable rooms in our awesome location. It is heartwarming to read that you had a great stay! When you are looking for another cozy and friendly visit near the harbor, stop by again and find even more to love about our town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2017
Great location. Central to most things to do around San Diego. Staff was great, Isaiah C, answered any questions we had about the area and was able to get anything we needed extra with the room. Definitely would stay again.
Comment from Hotel Management
Jul 28, 2017 by General Manager, Hotel Management
It is great to hear that you would like to stay again! That means the world to our team and lets us know that we could provide you a great experience here at the Hotel Aqua Mar. Our whole team is eager to share tips, and tidbits on the city and Isaiah will love to know that his hard work was especially appreciated. When you are looking for another centrally located stay in San Diego, come back and see us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy hotel

Posted Jul 9, 2017
It's a cozy hotel. Great for a short stay. Friendly staff.
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
We appreciate your feedback and are thrilled you enjoyed your recent stay at Hotel Aqua Mar. Our guests' happiness is our top priority and knowing we met your needs is important to us. We're pleased you enjoyed your comfortable and clean accommodations and friendly service. We hope you'll join us again when spending time in sunny San Diego is in your travel plans!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
The hotel was tidy and clean upon arrival. It was very comfortable and reminded me of a mini apartment with how it was set up. There was a fridge, big screen TV with cable, and the shower set up was very nice. Would definitely stay here again.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
It was a pleasure to host you at the Hotel Aqua Mar. We're excited that you enjoyed your clean, comfortable, and well-appointed accommodations. We want our guests to feel at home when they are with us, while also being able to witness all of the beauty that San Diego has to offer! It's great to hear that you would like to visit us again; we'd love to have you back. Come see us soon!
3 out of 5
by A verified traveler

Clean, remodeled, NOT quiet

Posted Jun 23, 2017
Although the staff here is lovely and the room was clean and nicely put together, the "hotel" is on the corner of 2 very busy streets. Even though they provide you with ear plugs "for a more comfortable stay", the street noise kept me up all night. So did the noise from the people staying above me. Other than that, its a nice place to crash for the night!
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
We appreciate your feedback and are glad that in many ways you enjoyed your stay at Hotel Aqua Mar. Each day we strive to make our accommodations a beautiful, comfortable oasis for our guests. We know when on vacation, a relaxing retreat can make everything better. It means a lot knowing that you enjoyed your guest room and that our team members were friendly and courteous. We apologize, however, that our prime location also came with the drawback of noise. As a way of providing a quiet environment, as you noted, we offer ear plugs. We are sorry to hear they weren't as noise-cancelling as we'd like them to be. We hope you'll give us another chance to host you and provide you with an even better experience the next time.
2 out of 5
by Claudia

Posted Jun 21, 2017 on Hotels
The towels were dirty. Smelly sheets.
Comment from Hotel Management
Jun 26, 2017
Dear Claudia, All guest feedback is very important to us, as we use it to identify areas in which we can improve our services and accommodations. We appreciate you taking the time to tell us about what could have been improved about your stay. We're disappointed that you found aspects of our cleanliness to be lacking, as we strive to provide our guests with a comfortable and clean environment. We hope that you contacted our staff as they are always willing to help rectify any problems our guests experience. It is our hope that you will consider staying with us again and giving us the chance to change your impression of our hotel.
5 out of 5
by NIKOLAOS

Posted Jun 19, 2017 on Hotels
Almost perfect
Comment from Hotel Management
Jun 21, 2017
Dear Nikolaos, We love your style. It sounds like you enjoyed your recent stay with us and we hope you will consider repeating the experience at some point in the future. We would love to welcome you back. Perhaps during the next visit, we will achieve complete perfection!
5 out of 5
by Barbara B

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
5 out of 5
by A verified traveler

Small but cozy

Posted Jun 12, 2017 on Hotels
The room was a little smaller than expected but was still cozy! I would def stay again
Comment from Hotel Management
Jun 14, 2017
We are always glad to hear from our guests about their experience at Hotel Aqua Mar, so thank you for sharing yours! We are happy that your room was comfortable even though it was smaller than you anticipated. We are so happy to hear that you will be staying with us again in the future, and we are already looking forward to it!
2 out of 5
by Kori

Posted Jun 10, 2017 on Hotels
Air conditioning was out - as was refrigerator- bed was not comfortable
Comment from Hotel Management
Jun 14, 2017
Dear Kori, We are grateful for your helpful feedback. Thank you for staying with us at Hotel Aqua Mar. We do apologize that your air conditioner and fridge were not working. A call to the front desk to have maintenance check on these problems would be the best choice as we want you to be fully comfortable during your stay. We know that much like Goldilocks one man's comfy bed doesn't work for another. We try hard to accommodate everyone, so we are sorry to hear you didn't sleep well. If you find yourself back in the area, we'd like the chance to show you what a stay with us should look like!