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Reviews of Hyatt Regency Mission Bay Spa and Marina

4 out of 5
Hyatt Regency Mission Bay Spa and Marina
1441 Quivira Rd, San Diego, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 802 out of 1436 reviews" "
Rating 8 - Good. 298 out of 1436 reviews" "
Rating 6 - Okay. 175 out of 1436 reviews" "
Rating 4 - Poor. 103 out of 1436 reviews" "
Rating 2 - Terrible. 58 out of 1436 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was filthy. The shower water was not draining and filling up and we couldn’t get the drain plug to open and when it finally did a huge glob of hair came out it was so disgusting. Our towels smelled horrible and mildewy. There was termite damage in the ceiling in the bathroom. The rooms looked nothing like the photos. Cracked and broken flooring in the bathroom behind the toilets. Overall cleanliness was terrible there was water damage on the ceilings. I wouldn’t say this is how a resort should look. I was very sad upon arrival and wish I had booked elsewhere. I always stay at the Hyatt but this one was filthy. I was also given times and availability for the pelican restaurant near the pool at check in only to find out it was closed for construction during our stay which nobody mentioned. Staff seemed to not be informed with the property projects. Super sad :(
Stayed 2 nights in Apr 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Joseph

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the cold shower, I let it run for a bit to get warm, it never did.
Stayed 1 night in Apr 2024

6/10 Okay

John, Newport Beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The rooms are expencive enought, but the manditory resort fee and the $50 a night to self park is just a money grab. I wont stay here agsin.
Stayed 3 nights in Apr 2024

10/10 Excellent

Uno, Aiken

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Apr 2024

10/10 Excellent

James C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the property was fun and exciting
Stayed 3 nights in Apr 2024

6/10 Okay

Isatou

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian Wai Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the mission Bay, the staff are friendly. The price is reasonable!
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff at the Red Marlin were wonderful. The concierge helped us plan a great stay also! Clean rooms and pool area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brett T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Joann

Stayed 2 nights in Mar 2024

8/10 Good

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at your hotel after a day at SeaWorld. The beds were super comfortable, which was a treat after a long day. However, I did notice a strange smell in the bathroom - like humidity and mold. Overall, my stay was okay
Stayed 1 night in Apr 2024

10/10 Excellent

Jiana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolutely amazing time at Hyatt Hotel ! The ocean view from our room was breathtaking, and being so close to the beach made our stay even more special. The pool was a highlight for us all, with its stunning design and ample space for relaxation and fun. My children couldn't get enough of it! The hotel's location was perfect for enjoying both the beach and exploring the area. Overall, it was a fantastic experience, and we can't wait to come back for more fun in the sun!
Stayed 1 night in Apr 2024

6/10 Okay

Naz

Traveled with family and small children
The pool area was way too crowded. Not enough lounge chairs. The sign by the hot tub says max capacity 16 people, and there are easily over 22 in there. The hotel sells resort passes to locals or people who aren't staying at the hotel. Unfortunately, that makes it a worse experience for those who are paying to stay at the hotel. Wouldn't stay at this hotel again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bertie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Easy freeway access.
Stayed 7 nights in Mar 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids enjoyed the pool, specifically the slide!
Stayed 2 nights in Mar 2024

2/10 Terrible

Megha

Stayed 3 nights in Apr 2024

8/10 Good

Jeffrey

Stayed 4 nights in Apr 2024

8/10 Good

Natalia

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
The property is nice and in a beautiful area, however the walls in the bathroom and the bathroom door were dirty and the pillows were so flat that it made it impossible to sleep comfortably. Expected better.
Stayed 3 nights in Apr 2024

10/10 Excellent

Krystal M

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Jeremy

Traveled with family
Disliked: Property conditions & facilities
Was frustrating that they would not come and clean the room during our stay. Even when we called and asked they would say they would but never did. Spent our spring break with a huge pile of dirty towels and a trash can overflowing in our room. When we arrived we did not get the room that we had reserved then when we asked to change we were met with a poor attitude and basically dismissed the issue woth no effort to resolve it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

valente

Liked: Cleanliness, staff & service, amenities
Decent hotel overall. A bit noisy as our room was above a service area and parking lot. Cob webs on the balcony but view of ocean made up for it. Parking was a bit of pain considering your paying daily to park
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay close to Mission Bay
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our check in experience with Cam! Beauty location, hotel is in great shape
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia, Lawndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great!
Stayed 6 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 5 nights in Mar 2024

6/10 Okay

Hui, Lake Forest

Stayed 1 night in Apr 2024

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason the entire lobby of the tower smelled intensely like a porta-potty. It was very strong and wafted up the elevator shafts. When reported to the staff we were told that they knew and they were sorry but nothing was done about it. They have some issue that needs to be addressed. It smelled bad all five days we were there. Also, parking is crazy expensive for a hotel!
Stayed 4 nights in Mar 2024

2/10 Terrible

Mikhail

Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, family friendly. Clean and safe for all.
Stayed 6 nights in Mar 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks exactly like the pictures. The views are amazing and the staff is very nice. The rooms are clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Neeraj, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! We will definitely be staying at this hotel next time we come back to San Diego.
Stayed 2 nights in Mar 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
The views were phenomenal and lots to do around the property!
Stayed 3 nights in Mar 2024

6/10 Okay

Eliza

Stayed 5 nights in Mar 2024

6/10 Okay

brandi

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The bathroom was one of the worst of any hotel I have stayed in. They need redone with a fan and mirrors that don’t fog. When you shower (even in luke warm water) it steams up so bad the counter top, toilet and handle, mirror and hardware that holds up the counter are so wet it drips water. We found this very gross and therefore will not return to this property.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First of all, I thought your whole staff was remarkably very professional, courteous, and a smile. I have been in a lot of hotels, but I have never enjoyed myself as much as at your Hyatt Regency hotel. This is my first time ever staying in one of your hotels, but believe me, I will always reserve Hyatt Regency in the future.
Stayed 3 nights in Mar 2024

6/10 Okay

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Gianna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 4 nights in Jan 2024

8/10 Good

Elizabeth, Lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for couples or families. Beautiful ocean view rooms, fun pools with slides and jacuzzi, and easy access to other parts of San Diego.
Stayed 4 nights in Mar 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Edith, N Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being able to see the bay and ocean from the balcony.
Stayed 3 nights in Mar 2024

8/10 Good

Martianne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is situated so nicely, with views of the bay or the ocean. The plants surrounding are lush. The staff were so friendly and accommodating I was quite pleased. I would have preferred covered parking in a beach town , but overall very good experience.
Stayed 1 night in Mar 2024

6/10 Okay

JAIME

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The sofa bed is the worst I have ever slept on. They should be embarrassed to even have those in their suites! Never Again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kailey

Stayed 2 nights in Mar 2024