Ratings based on 1,534 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Absolute Perfection

Posted Jan 15, 2018
I can’t say enough wonderful things about my stay at One Resort and Spa. The staff was extremely friendly and helpful! The suites are perfection. Hugh, the bartender is fantastic! I’m excited to book my next stay here!!
3 out of 5
by A verified traveler

Posted Jan 2, 2018
Pros: The area was nice.
Location: There are a number of nice restaurants nearby.
Overall, the hotel was nice, but it was not a good value. They charge a $27 resort fee even during winter months when there is not much available to use. There was also a daily fee for valet parking. I do not know if there was a self park option because it was not offered.
Comment from Hotel Management
Jan 3, 2018 by David Mariotti, Hotel Management
Thank you for reviewing One Ocean Resort & Spa. We do our best to be very transparent about our resort fee to help our guests take advance of all that is included, including access to our onsite facilities, complimentary snacks and beverages, high-speed WiFi and personable, attentive Docent services. I hope you will decide to give us another chance to impress you in the future! Best regards, David Mariotti
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga

It was very cold to use the beach

Posted Jan 2, 2018
I wish the weather was better , and I wish that had some kids area
Comment from Hotel Management
Jan 3, 2018 by David Mariotti, Hotel Management
Zeina, thank you for choosing One Ocean Resort & Spa. I am sorry to hear that you visited during the Winter months which are less than ideal for beach time. We hope you will decide to visit again when the weather warms up. Best regards, David Mariotti
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!!!

Posted Dec 25, 2017
The staff was warm and inviting. I had one little billing problem, but the manager fixed it. The food was great and to top it all off.... THE. BEACH. Loved every moment!!
Comment from Hotel Management
Dec 28, 2017 by David Mariotti, Hotel Management
Thank you for choosing One Ocean Resort & Spa. I apologize for any billing issues you experienced and am glad to hear we resolved this quickly. We look forward to welcoming you back again in the near future! Best regards, David Mariotti
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuart, FL

Posted Dec 7, 2017
Pros: Location and dog friendly and an incredible staff
Cons: Couldn't find a thing to improve
Location: Located in the middle of everything
From the quick check in with Catherine Ann to the room visit with Tyler we could not have felt more welcome . They even brought up a bed and bowls for our dog. When they say full service they mean it. We would absolutely stay again.
Comment from Hotel Management
Dec 8, 2017 by David Mariotti, Hotel Management
Michael, thank you for the five-star review of One Ocean Resort & Spa. I am thrilled to hear that you took advantage of our beachfront location and dog-friendly services! We will surely pass along your kind words to our team as they will be thrilled to have exceeded your expectations with their Docent services. We look forward to welcoming you all back again soon! Best regards, David Mariotti
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to beach, restaurants

Posted Nov 27, 2017
Nice hotel , but comparatively speaking not worth the expense. The bathroom door was broken. It would not close. Not such a big deal, but luxury should mean spacious and everything working. The room was small especially the bathroom. It was not what I was expecting.
Comment from Hotel Management
Dec 1, 2017 by David Mariotti, Hotel Management
Beskie, thank you for reviewing One Ocean Resort & Spa. I apologize for the issues you experienced with the guest bath and we will look into remedying these immediately. We would love for you to give us another chance to impress you in the future and please give us a call should you have any outstanding questions. Best regards, David Mariotti
4 out of 5
by A verified traveler from Maine

Oceanfront beautifully decorated hotel.

Posted Nov 20, 2017
Pros: Ambiance, staff, and location.
Cons: Tell Expedia about the valet service charge so they can let their customers know ahead of time.
Location: Oceanfront with pool and beach. Walking distance to blocks of restaurants, bars, and shops.
Buyer beware. They need to say up front that on top of the additional $27 per day resort fee there is also an additional $27 per day valet fee and you are still expected to tip the valets! My 2 night stay was an extra $115 plus tips. You must use the valet service to park at their resort or you can park out on the road and walk; very disappointing! Stunning decor, huge tv, and oceanfront were the perks. The staff was top notch!
Comment from Hotel Management
Nov 24, 2017 by David Mariotti, Hotel Management
Barb, thank you for reviewing One Ocean Resort & Spa. I am happy to hear that you took advantage of our luxurious amenities. Unfortunately parking is quite competitive in Atlantic Beach but I assure you we do our best to keep our rates in line with the local market. We hope you will continue to join us for your future trips to Atlantic Beach. Best regards, David Mariotti
5 out of 5
Recommended
for Everyone
by A verified traveler from Jupiter, FL

Nice hotel in Atlantic Beach, FL

Posted Nov 8, 2017
Pros: We liked the location. It is on the beach and near excellent restaurants we wanted to try.
Cons: It is too cold in temperature. We could bring up the temperature in our room, but not in the lobby and hallways.
Location: The hotel is located in Atlantic Beach on the border with Neptune Beach. There are many restaurants nearby with a variety of cuisines.
Everything was in order on out arrival. The room was in excellent shape with a king bed.
Comment from Hotel Management
Nov 9, 2017 by David Mariotti, Hotel Management
Thank you for the five-star review of One Ocean Resort & Spa. I am thrilled to hear that you enjoyed our beachfront location nearby popular area attractions. We hope that you will join us again soon when perhaps you may enjoy a meal from our signature restaurant and lounge, Azurea. Best regards, David Mariotti
5 out of 5
by Kimberly

new find... a gem!!!

Posted Oct 18, 2017 on Hotels
beautiful place with very attentive staff from the valet to the front desk staff to the concierge. it’s our new place to visit for sure!!! Highly recommend this resort..
Comment from Hotel Management
Oct 20, 2017
Thank you, Kimberly, for choosing One Ocean Resort & Spa. I am thrilled to hear that we exceeded your expectations with our attentive associates' service and convenient valet. We appreciate your recommendation and look forward to your next visit! Best regards, David Mariotti
5 out of 5
by A verified traveler

Posted Oct 14, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Thank you for choosing One Ocean Resort & Spa. We look forward to your future visits. Best regards, David Mariotti