Ratings based on 1,762 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, BC, CA

economical but lacking

Posted Sep 18, 2017
Pros: LOCATION, CLEANLINESS.
Cons: Improve what I noted in general comments. CATER TO THE TOURIST!!!!!!!!!
Location: ON BUS ROUTES, EASY TO GET AROUND. LOTS OF RESTURANTS. BEACHES GREAT!!
Location: GREAT! Room: GREAT. Cost: Great. However, there were some deficiencies. Coffee pot, but no coffee in room. They told me that coffee was available 24/7, but when I went up one morning, b4 6, the coffee was cold and noone offered to make a fresh pot. No information package for tourist. You had to pay for wifi access, so I was forced to find a place that offered free wifi to conduc business. Being close to beaches, they never offered beach towels.
Comment from Hotel Management
Oct 29, 2017 by Jim, Hotel Management
Thank you for your comments. We are working on the WiFi, and I do seriously apologize if the night auditor did not offer you fresh coffee. On any normal day, the coffee is made fresh around 6:00 am while setting up the breakfast. These comments really do help us. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from las Vegas

Great place close to beach..

Posted Sep 15, 2017
My wife and i stay there once a year for 3 nights. Half block from beach. New fresh rooms and great staff.. would be nice for bigger breakfast selection or at least plenty of stuff for guests to eat......will return next year
Comment from Hotel Management
Sep 15, 2017 by Jim, Hotel Management
We look forward to your return next year! Thank you for your nice comments!
5 out of 5
by Carol

Posted Sep 14, 2017 on Hotels
The stay was great! The only problem we had was the room was not the one described in the reservation we made through you. That was a problem and the hotel did not have any open for us.
Comment from Hotel Management
Sep 17, 2017
I'm truly glad you enjoyed your stay with us! I'm not certain what the issue was with your room type. I do hope that was corrected in a timely manner though. We do look forward to your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Sep 8, 2017 on Orbitz
Convenient location. Walking distance to the beach. ..and food..
Comment from Hotel Management
Sep 12, 2017 by Jim, Hotel Management
Thank you for your comments and for taking the survey. I hope you will stay with us again!
4 out of 5
by Jaime

Posted Sep 3, 2017 on Hotels
Pool was not very friendly. Did not like being in a corner by alley
Comment from Hotel Management
Sep 8, 2017
Thank you for taking the survey, and for your comments. We hope you will come and stay with us again!
3 out of 5
by A verified traveler

Great location. Not fully aware of hotel protocol

Posted Aug 20, 2017 on Hotels
Breakfast is coffee and juice out of a pitcher. One small shelf of three or four bread rolls. That's it. They advertise breakfast but I would not even call this continental.
Comment from Hotel Management
Aug 23, 2017
Breakfast is really just as advertised. Juice, coffee, teas, and pastries. Thank you for staying with us!
3 out of 5
by A verified traveler from Imperial, CA

Great location but...

Posted Aug 18, 2017
The proximity to the beach and restaurants was great but, our AC didn't work and the ceiling in the closet/refrigerator room was sagging as though there had been a roof leak. The whole place seemed to be in disrepair.
Comment from Hotel Management
Aug 23, 2017 by Jim, Hotel Management
I'm do apologize for the a/c issue. We have just finished our repairs, and everything is back in order again. I hope you will try us again.
5 out of 5
by Harper

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 17, 2017
Thank you for the great survey! I hope we will see you again!
4 out of 5
by Joseph

Posted Aug 9, 2017 on Hotels
Front desk was friendly and helpful.Breakfast was coffee,juice and assorted pastries. Room and property clean
Comment from Hotel Management
Aug 11, 2017
Thank you very much for your comments, and for staying with us! WE do hope to see you again very soon.
5 out of 5
by Roger

Nice Place

Posted Aug 7, 2017 on Hotels
Great location, just a two minute walk to the beach and ocean fun. We have stayed there on and off for over 20 years due to the location. You can walk to numerous restaurants, bars, grocery and drug stores. We never got in our car for a four day weekend.
Comment from Hotel Management
Aug 9, 2017
We hope you will come and stay with us for another 20 years! Thank you for your nice review!