Ratings based on 1,745 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from San Francisco, CA

Disappointed

Posted Oct 16, 2017
Original assigned room smelled and had visible mold on walls.
3 out of 5
by A verified traveler

Rooms are new, but...

Posted Oct 12, 2017
breakfast is first-in first-serve. we came 90 minutes early before the breakfast closing time and everything was consumed except coffee. They say they every refill anything. Room is remodeled, new but strong smell of chemicals from paint or furnitures. Window cannot be locked so we move the sofa to block it. Only pro is this hotel is extremely close to the ocean, only 1 minute walking.
Comment from Hotel Management
Oct 16, 2017 by Jim, Hotel Management
The windows are fairly new, and will be addressed today. I do apologize, but sometimes the paint does leave a scent behind. We try to do all touchups well before check in, and will follow up with maintenance about their schedules. Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great visit!

Posted Oct 8, 2017
Pros: see above
Cons: see above
Location: Bike riding and walking on boardwalk. Boat rental close by. Great restaurants. Fantastic location.
This hotel is very nice. Quiet and close to boardwalk. We upgraded to a junior suite as there were three of us and it was very comfortable. Staff was helpful and friendly. The only improvement I suggest is having more choices in the continental breakfast. Other than that, it was a 10!
Comment from Hotel Management
Oct 9, 2017 by Jim, Hotel Management
Thank you! It's always awesome to receive such a nice response. I hope we will see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and close to beach

Posted Sep 28, 2017
Lovely hotel - get what you pay for and is very comfortable and peaceful.
Comment from Hotel Management
Sep 29, 2017 by Jim, Hotel Management
We do hope you will stay with us again! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value and location

Posted Sep 22, 2017
Very nicely decorated and a great value for the cost. Very close walking to the beach!
Comment from Hotel Management
Sep 25, 2017 by Jim, Hotel Management
Thank you very much for your comments! We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great atmosphere, perfect Pacific Beach vibe.

Posted Sep 20, 2017
Pros: Location. Atmosphere. Decor.
Cons: Paying for wi-fi is a hassle. Should be free, like everywhere else.
Location: Beach, pier, restaurants, shops. All good.
No hassles, no surprises, friendly staff, clean room.
Comment from Hotel Management
Sep 25, 2017 by Jim, Hotel Management
We are seriously working on acquiring a free to guest Internet service. Thank you very much for staying with us!
3 out of 5
Recommended
for Everyone
by A verified traveler from Nanaimo, BC, CA

economical but lacking

Posted Sep 18, 2017
Pros: LOCATION, CLEANLINESS.
Cons: Improve what I noted in general comments. CATER TO THE TOURIST!!!!!!!!!
Location: ON BUS ROUTES, EASY TO GET AROUND. LOTS OF RESTURANTS. BEACHES GREAT!!
Location: GREAT! Room: GREAT. Cost: Great. However, there were some deficiencies. Coffee pot, but no coffee in room. They told me that coffee was available 24/7, but when I went up one morning, b4 6, the coffee was cold and noone offered to make a fresh pot. No information package for tourist. You had to pay for wifi access, so I was forced to find a place that offered free wifi to conduc business. Being close to beaches, they never offered beach towels.
Comment from Hotel Management
Sep 18, 2017 by Jim, Hotel Management
Thank you for your comments. We are working on the WiFi, and I do seriously apologize if the night auditor did not offer you fresh coffee. On any normal day, the coffee is made fresh around 6:00 am while setting up the breakfast. These comments really do help us. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from las Vegas

Great place close to beach..

Posted Sep 15, 2017
My wife and i stay there once a year for 3 nights. Half block from beach. New fresh rooms and great staff.. would be nice for bigger breakfast selection or at least plenty of stuff for guests to eat......will return next year
Comment from Hotel Management
Sep 15, 2017 by Jim, Hotel Management
We look forward to your return next year! Thank you for your nice comments!
3 out of 5
by A verified traveler from Imperial, CA

Great location but...

Posted Aug 18, 2017
The proximity to the beach and restaurants was great but, our AC didn't work and the ceiling in the closet/refrigerator room was sagging as though there had been a roof leak. The whole place seemed to be in disrepair.
Comment from Hotel Management
Aug 23, 2017 by Jim, Hotel Management
I'm do apologize for the a/c issue. We have just finished our repairs, and everything is back in order again. I hope you will try us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Posted Jul 30, 2017
Newly remodeled, clean, located close to the beach. Looking forward to next year.
Comment from Hotel Management
Jul 31, 2017 by Jim, Hotel Management
We also look forward to your next visit!