Ratings based on 1,885 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great views of the ocean

Posted Aug 31, 2017
Pros: The pool and the view of the ocean. The underground garage.
Cons: You should have a restaurant on the property.
Location: This is the ideal Hotel for surfers. You can walk for bikre to many shops or restaurants nearby.
I love the ocean, but I was disappointed to see that we had to use the stairways, which are several stories high, to get to the beach. I was hoping that there would have been someone to help carry the chairs, umbrellas, bags, etc. Also I was disappointed that there was so much seaweed on the beach and in the water. The hotel pool was great, and most of the time we could find a lounge chair to sit and read. Ther view from the pool area was fantastic. We rented a car and had an agenda each day that we wanted to get too. The concierge was helpful in getting us tickets to some attractions, other we had already purchased online. We had the breakfast buffet the first morning that we were there. Everything we ate was cold. We were disappointed that the hotel did not have its own restaurant or the very least a coffee shop. The staff was excellent., our rooms were immaculate. Overall we were very pleased.
Comment from Hotel Management
Sep 1, 2017 by Terry, Hotel Management
Dear Rena, Thank you for leaving such a detailed review, we appreciate it very much. While we are pleased to learn you enjoyed the views, location and parking we are disappointed to learn of your experience regarding the beach amenities and the buffet. Our bellman are available to assist in bringing the chairs, umbrellas and boogie boards down to the beach. We apologize if they were not available when needed. Also, the comment on the breakfast buffet has been passed along to our food and beverage manager for their review. We are glad overall you were pleased with your stay and hope to se you again the next time your travels bring you to San Diego!
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver,bc

Posted Aug 31, 2017
Great hotel. Just wish they had an onsite restaurant. Also didn't like the staff came in every evening to the room for a turn down service when it wasn't requested. Just didn't like someone in there a Second time in a day and leaving a note on the bed. I think if they left in front of door it would be more comfortable for the guests.
Comment from Hotel Management
Sep 1, 2017 by Terry, Hotel Management
Dear Shannon, Thank you so much for taking the time to post a review. We appreciate your comments on the restaurant and on the turn down service as we are always looking for ways to improve. We are always exploring additional food service options and in addition to our breakfast buffet, we also offer room service for our guests Just a note for our evening turn down service you can always decline the additional room refresh via the front desk. Thank you again and please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from rutland

Fantastic sea view

Posted Aug 22, 2017
Pros: View , very comfortable bed, staff were great
Location: Oscars tacos , dirty birds did great wings , very interesting bar where you had a wrist band and could choose from about 40 beers and wines ,
This hotel was right on the sea front so if you paid for an ocean view it was a special place , we were able to go to sleep listening to the waves crashing and wake up to coffee on the balcony . The decor was old fashioned but this did add to the charm . The rooms were thoroughly cleaned each day and the staff were helpful , friendly and couldn't do enough for you . Coffee was available till eleven and then apples , lemonade , iced tea and lemonade all day . Freshly baked cookies at four . The pool was lovely and the sun loungers very comfortable. The hotel,is ideally situated for lots of resturants and takeaways .
Comment from Hotel Management
Aug 24, 2017 by Terry, Hotel Management
Thank you so much for such a detailed review and for your recommendations, we are so pleased you enjoyed your stay! Our location on the beach does make for a great evening experience, there is nothing like falling asleep to the sound of the ocean. We appreciate the kind words on our staff, mentioning our great location and hotel amenities. Could not agree with you more on Dirty Birds and Oscars, two of our favorites! We hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Colorado

Great Hotel on Pacific Beach

Posted Aug 17, 2017
Pros: Location, location, location
Cons: Can't think of anything we would want to see change
Location: Right on Pacific Beach. The Boardwalk runs right in front of the hotel. Close to good restaurants.
We have stayed here before and have had a wonderful experience. This stay was just as good. The ocean front room on the 3rd floor afforded a great view. Comfortable room with nice amenities. Staff was friendly and kind everything was spotlessly clean. We will come again.
Comment from Hotel Management
Aug 21, 2017 by Terry, Hotel Management
Dear Roger: We are very happy to hear how much you enjoyed your visit . Our location is indeed ideal, within walking distance of everything there is to see and do here in Pacific Beach. We would also like to take this opportunity to thank you for your loyalty and look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK.

Relax by the beach

Posted Aug 15, 2017
Pros: Position near the beach. Great to have access to use parasols, chairs, boards etc to borrow free of charge.
Seemed to be the best hotel near Pacific Beach. The hotel is fairly small, very friendly and well positioned for the beach. Its a 20 min drive to downtown San Diego.
Comment from Hotel Management
Aug 17, 2017 by Terry S., Hotel Management
Thank you very much for taking the time to provide feedback about your recent stay with us. We are happy to hear how much you enjoyed the hotel, our location and beach amenities. Please come back and see us again soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to beach

Posted Aug 12, 2017
Pros: The location
Cons: The elevator was very slow and used by staff, with huge trolleys, as well as guests.
Location: Perfect for walking to bars and restaurants felt very safe. Very lively atmosphere.
We enjoyed a week at this lovely hotel in a room overlooking the sea. Found the staff very friendly and helpful. Only disappointment was the kitchen area had no facilities to cook either by microwave or job. The location is great able to walk to bars and restaurants and most importantly to the beach.
Comment from Hotel Management
Aug 17, 2017 by Terry S., Hotel Management
We appreciate very much your feedback about your recent stay with us. We are so happy to hear that our hotel was the perfect location for your week long family vacation and that you found our staff very friendly and helpful! We have noted your comments on both the elevator and the lack of microwave and passed that information onto the various departments. Thank you very much again for spending your vacation with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma city

Perfect location right on beach

Posted Aug 9, 2017
Perfect location right on beach with great restaurants within walking distance. Staff was so accommodating by letting me and my children check in 5 hours early after a long flight and the hotel was sold out! Would highly recommend this boutique hotel!!
Comment from Hotel Management
Aug 17, 2017 by Terry S., Hotel Management
We could not be more pleased to hear how much you enjoyed your recent visit and that you note we have the perfect location right on the beach! We are so happy that our staff was able to allow you to check in early so you could have a great start to your family vacation. We will be sure to share your comments with our entire team. Thank you for your recommendation and we look forward to your return visit
5 out of 5
Recommended
for Everyone
by A verified traveler from Bismarck, ND

Great Beach Stay

Posted Aug 4, 2017
Great beach access and tons of food choices within walking distance. The staff goes out of their way to see your every need. I would definitely stay here again.
Comment from Hotel Management
Aug 4, 2017 by Terry S, Hotel Management
Thank you so much for your review and we are so happy to hear you had a great beach stay and will return! We appreciate the positive comments about our location and staff and will be sure to let them know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2017
Beautiful rooms with great views.apart from a late check in, overall experience was great.
Comment from Hotel Management
Jul 31, 2017 by Terry S, Hotel Management
Thank you do much for staying with us. We are pleased your experience was a great one!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

Lovely hotel but ridiculous fees!

Posted Jul 26, 2017
Pros: Proximity to the beach, restaurants, and shops
Cons: Reduce resort and parking daily fees
Location: Steps from the beach; Near Sea World and the SD Zoo; Lots of restaurants, groceries, and shops close by
We had a very nice stay. Hotel is small, but very clean. Our beds were very comfortable. I love that we were steps away from the pool and the beach on the 1st floor. It was just a little weird being too close to the glass walkway. Joggers and dog walkers can see inside your room if you left your blinds open. Other than that, it was a fantastic beach view. The only reason I didn't give this a 5 star rating is because they charge $14 a day resort fee and $28 a day parking fee! A five-day stay is easily over $200 in fees. Ouch!
Comment from Hotel Management
Jul 28, 2017 by Terry, Hotel Management
Dear Jan, Thank you so much for your detailed review and for the comments regarding our proximity to the beach, great location to shops, restaurants and San Diego attractions. We are very glad you had such a great stay! We do have a daily resort fee or beach bundle that includes the use of bikes, chairs, umbrellas, sand toys, two free beverages and discount coupons for breakfast and attractions. While some of our guests find this a great value along with our parking charge we do take into consideration our feedback of each and every guest to determine how we can make all of our guests stay a 5-Star. Thank you again for your feedback.