Ratings based on 1,888 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful, oceanfront hotel with a Hawaiian feel

Posted Oct 17, 2017
The hotel rooms are gorgeous! The location is fantastic, and the staff are top-notch! We did not want to leave.
Comment from Hotel Management
Oct 17, 2017 by Terry, Hotel Management
Thank you so much for your wonderful comments and for mentioning our gorgeous hotel rooms, fantastic location and top-notch staff. We appreciate it very much! Glad to hear you did not want to leave, please come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great view, right on beach. Attentive staff and ro

Posted Oct 16, 2017
Pros: Location
Wonderful, view over the boardwalk and beach was fabulous. Walking distance to good restaurants. Close to San Diego but far enough away to enjoy and relax.
Comment from Hotel Management
Oct 16, 2017 by Terry, Hotel Management
Dear Pamela, Thank you so much for the 5-Star review and for the wonderful comments about our views, location and staff. We are so happy to learn you were able to relax and have a fabulous vacation. Please come back and visit soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Beautiful hotel with wonderful ocean view!

Posted Oct 9, 2017
We ended up staying an extra couple of nights. The hotel staff were very accommodating. Although we had to change rooms, every room was wonderful. The staff was very courteous, efficient, and professional with us. I will definitely be back!
Comment from Hotel Management
Oct 13, 2017 by Terry, Hotel Management
Dear Kathy,-Thank you so much for your 5-Star review and for mentioning our accommodating staff, wonderful rooms but most of all for noting you will be back! We look forward to your return, hopefully soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Nice room with great amenities. The food from room service wasn’t too great but I would return.
Comment from Hotel Management
Oct 2, 2017 by Terry, Hotel Management
Dear Traveler-Thank you so much for mentioning our nice rooms with great amenities. We are disappointed to hear our room service food was lacking during your stay. I will pass that information onto our Food and Beverage Manager as we are always looking for ways to improve. Glad to hear you will return, please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Charming hotel at the beach

Posted Sep 29, 2017
This may have been my best vacation ever thanks to my stay at the Pacific Terrace Hotel. It is perfectly located at the beach within walking distance of all the fun shops and restaurants Pacific Beach offers. The room was very clean and comfortable with a relaxing "Tommy Bahama" style. Loved having morning coffee on the deck, taking in the spectacular ocean view. I particularly enjoyed having use of their bikes anytime of the day. (Thank you, Ryan!) The warm cookies every afternoon and the water/lemonade/iced tea available throughout the day were an added treat. The staff could not have been more friendly and helpful. I truly did not want to leave! Plan to return as soon as possible.
Comment from Hotel Management
Oct 2, 2017 by Terry, Hotel Management
Dear Kimberly-Thank you so much for this wonderful review and for sharing your experience with the Expedia community. We are honored that you believe this maybe your best vacation ever! So glad that our staff contributed to such an incredible stay. Looking forward to your return visit, please come back anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place....excellent location

Posted Sep 27, 2017
Wonderful place in a wonderful location pool with beach view is over the top! Couldn’t be better.
Comment from Hotel Management
Oct 2, 2017 by Terry, Hotel Management
Thank you Nancy for the 5-Stars we appreciate it very much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Spring

Heaven on the beach

Posted Sep 25, 2017
Pros: EVERYTHIG!!!!
Location: Loved the close location to the beach, the views were phenomenal, distant from the hustle of downtown, but yet easily accessible to the entire city.
The staff was very efficient and friendly, the room was clean and the setting was gorgeous.
Comment from Hotel Management
Sep 25, 2017 by Terry, Hotel Management
Dear Theresa, WOW, "Heaven on Earth" is such high praise! Thank you so very much. We appreciate you mentioning our location, views and access to San Diego. Most of all thank you for mentioning our efficient and friendly staff. I will pass on the comments to them all today. Thank you again and please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR

Weekend getaway was perfect

Posted Sep 18, 2017
We walked into a enviting lobby and checked into a ocean view room that was perfectly decorated. With a wonderful view of the beach.... we enjoyed it so much we've made plans to make this our "go to" place when we come back. Staff was perfectly gentle and kind. The management has a great environment there and we felt it. Well done
Comment from Hotel Management
Sep 21, 2017 by Terry, Hotel Management
Thank you Donald for your 5-Star review and the comment stating your stay was perfect. We appreciate it very much! We are so pleased your loved the wonderful views and rooms. Most of all the praise of our staff and management made our day! So glad we are your go to place so please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Great location, great service

Posted Sep 5, 2017
We were thrilled to be steps from the beach, and had a view of the beach from our room. The hotel has great amenities--they provided fresh beach towels each day, use of bikes, beach chairs and umbrella, and surf boards. The staff were very attentive and paid great attention to detail to be sure the guests were well taken care of. We will be back!
Comment from Hotel Management
Sep 7, 2017 by Terry, Hotel Management
Thank you so very much, Melody, for writing a 5-Star review about your recent stay at the Pacific Terrace and that you were so thrilled with your close location to the beach! We strive for excellence at every opportunity and your feedback is very important to us. We will certainly pass along your wonderful comments about our staff and the service you received. We hope to see you back at the beach soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Close to the beach.

Posted Sep 4, 2017
Excellent view. Can see sunset and fire performance on Friday.
Comment from Hotel Management
Sep 7, 2017 by Terry, Hotel Management
Dear Cecilla; Thank you for the 5 Star Review on Expedia. We agree that we have a great view of the sunset! So glad to hear you enjoyed our summer Fire Dance Friday show. Please come back again soon.