Ratings based on 1,727 Verified Reviews

3.5 out of 5
75% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Front desk lady Kirby was extremely nice & helpful

Posted Jan 16, 2018
Good stay! We'd recommend! Again Herbie was extremely nice and helpful in picking out our room and directing us for some great food
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

What a view!

Posted Jan 10, 2018
Spectacular ocean view, wonderful staff. Would stay again and again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Junction, CO

Beautiful Beach side Location

Posted Jan 6, 2018
We just spent a week in Southern California, and our two days at this little spot, was the best part of our trip. The hotel is in the perfect location, with a great breakfast spot just around the corner, free (and good), coffee downstairs, watching dolphins in the morning, and easy access to just about everything else! Has a great vibe for relaxation and vacation!
Comment from Hotel Management
Jan 7, 2018 by Angelica, Hotel Management
Awww Thank you so much for your review Angie loved it. I am glad you were able to relax and enjoy all the fun things that San Diego has to offer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2018
Great location.. Beautiful view...! It will be nice if they do not charge parking.
Comment from Hotel Management
Jan 5, 2018 by Angelica, Hotel Management
Thank you for taking the time to rate us. Please note that The Surfer has the lowest parking fee in the area most hotel parking fees are $20-$30. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Great view close everything

Posted Dec 29, 2017
Pros: Easy going close to restaurants beach. Comfy beds nice sheets. Kirby receptionist especially pleasant patient kind. Great ambassador for hotel.
Cons: Toaster oven. Hate microwaved food
Location: Beach shops. Not putting cruel killer whale killing sea world. Ditto zoo animals not meant for cages nor our entertainment
Super nice staff. Nothing too much trouble. Especially Kirby smart always nice
Comment from Hotel Management
Dec 29, 2017 by Angelica, Hotel Management
Thank you Sam -5 out of 5 is GREAT!!! Kirby is a great asset to The Surfer team and we appreciate her enthusiasm and out going attitude she has with everyone. We are thrilled to hear your stay was a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

ONLY PLACE WE STAY WHEN IN SAN DIEGO

Posted Dec 21, 2017
Pros: The view/location
Cons: Adding a micro-wave in the room would be nice.
Location: Right on the beach, great views and the sounds of the ocean to fall asleep to.
We take the grand kids to Sea World every year and the Surfer Beach Hotel has become our favorite place to stay. It is close to Sea World, right on the beach and close to many great places to eat. The staff was very friendly as always and our room was clean and comfortable.
Comment from Hotel Management
Dec 23, 2017 by Angelica, Hotel Management
Thank you Rene for your high rating. We are thrilled to hear The Surfer is your returning point when in San Diego. We love to welcome back our returning guest and value your loyalty. See you on your next trip!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

relaxing break with ocean view

Posted Dec 20, 2017
All was great. Only neg. we have been out of san diego 11 years. Didn’t tell us about $17 a day parking fee. I talked face to face with lady when up grading our room day after reservations . That was extra monies we didnt plan. Even after being shocked by it we Still paid. We are military and missinformed. Shouldnt be our pocket books problem. All fees etc should have been told up front ans they were not. However, the stay was lovely
Comment from Hotel Management
Dec 23, 2017 by Angelica, Hotel Management
We apologize for the miscommunication. Your feedback will be communicated with front desk agents to make sure there are no future misunderstandings. Parking fees and any other fees should always be communicated with guest at check in. Again our apologies, but and happy to hear you still enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2017
Pros: location
next to the pool, but a couple of feet from the the ocean!
Comment from Hotel Management
Dec 21, 2017 by Guest Services, Hotel Management
Thank you for taking the time to leave a review! We offer rooms by the pool and rooms with a balcony; all of which offer that quick access to the Ocean!
3 out of 5
Recommended
for Everyone
by A verified traveler from tucon

Posted Dec 14, 2017
Beautiful views from room.Great location. Bathroom needs some paint and a good cleaning.. Very close to a restaurant- always smelled like cheeseburger. Fair matresses.
Comment from Hotel Management
Dec 16, 2017 by Angelica, Hotel Management
Thank you Karen, your feedback is valuable to us. Maintenance will be notified ASAP. We appreciate you taking the time to rate us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale Az

Right on the beach

Posted Dec 4, 2017
Location is perfect, footsteps from beach and nearby restaurants and cafes.
Comment from Hotel Management
Dec 4, 2017 by Angelica, Hotel Management
Location is a big plus. Thank you for staying with us- see you next time.