Ratings based on 321 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
The staff at the hotel was incredible. The location of our room on the beach and with a fireplace was great. I will definitely go to this hotel again. This hotel is a hidden gem.
Comment from Hotel Management
Dec 4, 2017 by J. Cook, Hotel Management
Thank you for staying with us! We appreciate your feedback and are happy you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Return to Ponte Vedra beach

Posted Oct 8, 2017
Pros: Location and beauty of the resort.
Cons: I was surprised at the additional fees, but this was a splurge for us anyway.
Location: Beach, and some great restaurants. Jj's Bistro, Barbara Jeans, etc. St. Augustine is just down the road.
The resort is beautiful and luxurious. I have been coming to this beach with family for over 30 years. One of our favorite things to do is shark tooth hunt. This is our first stay at the Lodge, but we had used the facilities before, and they had been updated.
Comment from Hotel Management
Oct 10, 2017 by Thayer Kern, Hotel Management
Dear Rob, Thank you for taking the time to fill in our online survey. The staff is dedicated to the Lodge and work diligently to make personal connections with our guests. It is always appreciated when someone takes the time to share a positive experience from visiting. Ponte Vedra Beach is well known for sharks teeth and after the recent storms, many of our guests were fortunate to find some very large ones! We appreciate the kind words and I will certainly pass your message along to the team. I look forward to personally welcoming you back in the future. On behalf of The Lodge & Club Staff, my most sincere regards, C. Thayer Kern General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome!

Posted Sep 25, 2017
Pros: Everything. Not a single complaint.
Cons: Nothing.
Location: Quietly located in Ponte Vedra. 5 minutes from Jax Beach and all of the restaurants there and about 10 minutes from the large shopping center.
The hotel was amazing! The rooms were great, large, clean, had great views, convenient to the restaurants at the hotel, and had a great layout. The staff was unbelievable. They accommodated everything we asked, cleaned our room twice a day, were personable, etc. I can't say enough about how great the staff was from the moment we arrived until the moment we reluctantly left. Also, the food at all of the restaurants was fantastic. We ate breakfast overlooking the ocean, a heavy appetizer for lunch at the pool, and dinner at the pool bar as well. The food was excellent and they had great drink specials. Having an adult pool right outside our room was a plus. It was quiet and peaceful. I really can't recommend this hotel enough. I travel a LOT and all over the US and this is in my top 5 hotels I've ever stayed at. Truly a great experience!
Comment from Hotel Management
Sep 26, 2017 by C. Thayer Kern, Hotel Management
Dear Anonymous, Thank you for taking the time to share your experience. What can I say other than thank you for the extremely kind words about the staff. We are very fortunate to have such a dedicated and professional team. At The Lodge we are currently have approximately 170 employees with an average tenure of 13 years! I say this because they are deeply committed to The Lodge & Club, the experience each of our guests receive and It is a pleasure to work beside each and every one. I have shared your experience with the team and would like to thank you again for taking the time to share. We look forward to your next trip home to The Lodge & Club... Warn & sandy regards, C. Thayer Kern General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to beach and food.

Posted Sep 5, 2017
Never had to leave property - everything there that we needed. Reasonable prices. High quality ,
Comment from Hotel Management
Sep 12, 2017 by J.Cook, Hotel Management
Thank you for your recent stay and feedback! We're glad you enjoyed the Lodge & Club!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville FL

Posted Sep 2, 2017 on Orbitz
Pros: Beautiful spacious room with a built in bench a balcony. I liked the vanity stool that could be easily moved for our convenience.
Cons: some of the towels were a little dingy, but they were fresh.
Location: NA
The most rewarding thing about our stay was the gracious help of all the staff.
Comment from Hotel Management
Sep 5, 2017 by J.Cook, Hotel Management
Thank you for your visit and your feedback! Our staff takes great pride in providing the highest levels of customer service, and we are pleased to learn that we met your expectations. We hope to see you again soon!
5 out of 5
by Traci

Posted Aug 31, 2017 on Hotels
It was our 25th anniversary. It was quiet and peaceful. We so enjoyed our time there.
Comment from Hotel Management
Sep 2, 2017
Thank you for your visit to celebrate your anniversary! We're glad you enjoyed your stay! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing 4 diamond resort on the beach

Posted Aug 22, 2017
I've stayed here for business and with my wife in the past but this was the first time bringing my kids. I have an autistic son and I have to say that the staff went above and beyond to make sure he had a great vacation. He loved it that everyone called him "sir" and smiled at him. He loved all the attentoin they gave him. It was a wonderful vacation. It's a short drive to St Augustine and there are so many great restaurants nearby.
Comment from Hotel Management
Aug 23, 2017 by J.Cook, Hotel Management
Thank you for your visit and feedback! We're glad to hear you and your family enjoyed your stay. Our staff takes great pride in providing the highest levels of customer service and we're happy that we were able to meet your expectations! We hope to see you again soon.
5 out of 5
by Alex

Four stars

Posted Jun 26, 2017 on Hotels
Great place, plenty of restaurants close by and excellent pool
Comment from Hotel Management
Jun 28, 2017
Thank you for your recent visit! We're glad to hear you enjoyed the amenities!
5 out of 5
by Cody

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Michelle

Loved it

Posted May 22, 2017 on Hotels
Perfect romantic getaway. Fireplace and hearing ocean waves at night made it amazing. Recommended for couples.
Comment from Hotel Management
Jun 15, 2017
Thanks for staying with us, Michelle! We are so pleased to hear you enjoyed your romantic getaway! We look forward to seeing you next time!