Ratings based on 776 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
best hotel beststaff best loc i hoe see agian harizon club good
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Amazing view! Wonderful hotel. Breakfast was delicious! We just love this place;)
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Excellent hotel

Posted Aug 31, 2017
They advertised 24hour check in.. But we checked in at 12.30am and had to check out at 3pm.. So it is definitely not 24 hour check in..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 30, 2017
Great location recently upgraded with multiple restaurant options. Loved the pool and the location of the hotel
4 out of 5
Recommended
for Families
by A verified traveler from Marlow, UK

Problem Solved

Posted Aug 24, 2017
Location: Close to the centre of Dubai
Woken at 7.15 in the morning by drilling from upstairs. Complained to the Duty Manager and he resolved the problem really well. Hotel is good but the service was very good. Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very Nice hotel

Posted Aug 21, 2017
I loved it, amazing service and very close to Dubai mall.
5 out of 5
Recommended
for Couples
by A verified traveler from Brisbane

Great location and facilities

Posted Aug 8, 2017
Pros: Everything
Cons: Nothing
Location: Location great. Close to Dubai Mall. Close to tourist buses.
First class holiday. The Horizon Club was a great venue for drinks and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jul 4, 2017
Pros: Everything!
Cons: Another nightclub/lounge.
Everything was wonderful! The room was clean and spacious, the food was excellent. The spa facilities are wonderful as well, highly recommend!
2 out of 5
by A verified traveler

Posted Jun 3, 2017
The staff were a bit disconnected. Looked at you like you didn't belong at hotel. Only the breakfast staff were the most welcoming and the people tidying room. The people at the desk. Didn't ask how the stay was nothing. Like you were nothing
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Burj and downtown Dubai

Posted May 19, 2017
Lovely stay staff was very good, friendly and very professional!