Ratings based on 529 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Amazing Experience. Worth every penny!

Posted Sep 11, 2017
Pros: Breakfast and staff attitude towards the guests
Cons: Can't think of any, but recommend to keep up this kind of service.
The rooms were very spacious and clean. Hotel staff was super friendly. Sami at the front desk was very helpful and nice. The breakfast servers were very good and they got us whatever we needed. They made us fresh omelettes where were amazing.
Comment from Hotel Management
Sep 12, 2017 by villa rotana, Hotel Management
Dear Mr. Ali, Thank you for the wonderful review. We're happy you've enjoyed your stay with us. It was a pleasure to have you and we hope to welcome you back on your next visit. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Posted Sep 11, 2017
Pros: -Staff were very welcoming. -The room is clean and comfortable.
Cons: -Internet speed is so slow!!
Location: Location is on Sheikh Zayed Road, 3 minutes walk to Business Bay Metro Station (1 station away from Dubai Mall/Burj Al Khalifa Tower)
Warm welcome during check-in, I was given a glass of juice and a cold towel to wipe the sweat (it was a hot day). I liked the room's design as it had everything that I'd normally use in a hotel room. The hotel has a gym and spa on the top floor. I'd highly recommend this hotel to friends.
Comment from Hotel Management
Sep 17, 2017 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for staying with us in Villa Rotana! We are happy you have enjoyed your stay. Your feedback is highly appreciated to help us improve our services. It will be our great pleasure to welcome you again on your next visit. Kind regards, Camille Saade General Manager
5 out of 5
by A verified traveler

Posted Sep 3, 2017 on Hotels
Great location, polite staff, good facility. Breakfast buffet could use some variety as its catered for the local UAE pallette
Comment from Hotel Management
Sep 5, 2017 by Villa Rotana, Hotel Management
Dear Valued Guest Thank you for having taken the time to complete our guest survey following your recent stay at Villa Rotana I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire, England

Excellent Hotel situated in the Business Bay

Posted Aug 29, 2017
Pros: Clean hotel, only five floors and the nicest staff I have ever met.
I was travelling with my 15 & 7 year old and wasn't too sure of what to expect. The hotel is situated in the Business Bay a 5 minute brisk walk from the Business Bay Metro station (Red Line). We arrived at 8.00am in the morning, however the hotel was more than accommodating and allowed us to check in earlier without any fuss. We were also treated to a glass of juice! Luggage was taken care of, and we were guided to our room. The hotel is very clean, and the staff are some of the nicest I have ever come across on my travels. Everyone is always smiling, and everyone consistently went out of their way to assist. With the hotel being located in the Business Bay there were very few families but that suited us absolutely fine as my kids had the rooftop pool all to themselves most days! There is free wi-fi and during our two weeks we never encountered any problem with connectivity. There is a Dunkin Donuts & a Baskin Robbins next door to the hotel as well as a mini market a 5 minute walk from the hotel entrance. Dubai Mall/Burj Khalifa Metro Station is only one stop away on the Metro however expect a 15 minute walk along the footbridges to the Mall entrance. All indoors, air-conditioned and travelators for ease! We used the Metro throughout our 2 week stay and although it gets as busy as The London Underground at peak times it is the most convenient and cheapest mode of travel in Dubai, even with kids!
Comment from Hotel Management
Aug 30, 2017 by villa rotana, Hotel Management
Dear AR, Greetings from Villa Rotana! Thank you for your awesome review of our hotel. It's good to know you had an excellent experience with the staff and most specially the service. The hotel is situated in the center of Sheikh Zayed road thus connects to a lot of other tourist attractions in Dubai. We definitely hope you and your family can stay with us again on your next trip. Kind regards, Camille Saade
5 out of 5
by Denisa

Super hotel in the heart of Dubai

Posted Aug 23, 2017 on Hotels
Great hotel with super service. All staff very kind and helpful. On breakfast everyone choose what he likes. Big plus is metro near hotel (about 200m) and view to Burj Khalifa from room.
Comment from Hotel Management
Aug 27, 2017 by Villa Rotana, Hotel Management
Dear Denisa, Thank you for your feedback. We are pleased to receive your comments regarding our services and location. Please feel free to book with us again on your next stay. Kind regards, Camille Saade General Manager
5 out of 5
by Martin Vetter

Great service

Posted Aug 23, 2017 on Hotels
The service was fantastic, and we loved having the supermarket next door so we could make easy meals in our room. They were super family-friendly.
Comment from Hotel Management
Aug 27, 2017 by Villa Rotana, Hotel Management
Dear Martin, Thank you for staying with us and for taking time to rate our hotel. It's very good to hear that your stay was fantastic and that you found the next door supermarket useful for your stay. We hope to welcome you again incase you visit Dubai anytime in the future. Kind regards, Camille Saade General Manager
5 out of 5
by A verified traveler

Posted Aug 20, 2017 on Hotels
Great service, good location and very helpful staff!
Comment from Hotel Management
Aug 22, 2017 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Villa Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Nice vacation friendly stuff good house keeping

Posted Aug 19, 2017
Pros: Cousy friendly rooms are nice the gym and swimming pool for kids
Cons: More variety in the buffet
Location: Went to city walk near by and Dubai mall all in 5 min or less and restaurant are very close
I like it so much buffet was great needs some varieties and more collection the egg was incredible servos was excellent . Stuf friendly and all in all the environment wa healthy
Comment from Hotel Management
Aug 22, 2017 by Villa Rotana , Hotel Management
Dear Mr. Mohammad, Thank you for your wonderful review of your recent stay with us. We are happy to know that you have enjoyed your stay and visit to other places such as Citywalk and Dubai Mall. We hope that you can come visit us again soon. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2017
the staff was very friendly, the lady who checked me in (cant remember her name) and Sami did a great job of making me feel welcome
Comment from Hotel Management
Aug 16, 2017 by villa rotana , Hotel Management
Dear Valued Guest, Thank you for staying with us and for sharing your experience in our hotel. We hope to see you back again in the near future. Kind regards, Camille Saade General Manager
5 out of 5
by A verified traveler

Lovely facility

Posted Jul 26, 2017 on Hotels
Enjoyed the hotel stay! Was close to the metro which was really nice to get around. There didn't seem to be a ton of eateries in walking distance, but due to the location to the metro it was very doable to get around for anything we needed or wanted to do! Staff was very helpful and accommodating as we had a late flight and they stored our bags and allowed us to freshen up in the gym area before heading to the airport. Would stay again!
Comment from Hotel Management
Jul 29, 2017 by Villa Rotana, Hotel Management
Dear Traveller, Thank you for having taken the time to share your experience following your recent stay at Villa Rotana Dubai. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Camille Saade General Manager