Ratings based on 510 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
Very friendly staff, would stay at a Rotana hotel in the future for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Nice hotel close to metro links and Dubai Mall

Posted Sep 24, 2017
Nice clean hotel with friendly staff always ready to help. Enjoyed stay here and would recommend to others who are on a budget. Nice location and good links on the metro which saves on taxis. Enjoyed separate women's jacuzzi, sauna and steam room. Would be great if there were women only times for the pool but none the less the roof top pool was nice. Overall pleased with our stay here. Thank you Villa Rotana!
Comment from Hotel Management
Sep 26, 2017 by villa rotana, Hotel Management
Dear Farah, Greetings from Villa Rotana! We are pleased to receive your comments and know that you have enjoyed your stay as well as the facilities of the hotel. We hope to welcome you again in the future. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Amazing staff - excellent location

Posted Sep 21, 2017
From the moment I walked in, the service I received from the staff was outstanding. Excellent facilities and the location is ideal for the metro and also Dubai Mall. Taxi to Dubai Mall costs 15 AED. Don't hesitate; just boom! You won't regret it
Comment from Hotel Management
Sep 21, 2017 by villa rotana, Hotel Management
Dear Zubair, Greetings from Villa Rotana! Thank you for the wonderful feedback. We are happy you've enjoyed the hotel facilities and found the location useful during your trip to Dubai. We hope to see you back again. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Well maintained traditional style hotel

Posted Sep 17, 2017
From the time of arrival at a really early hour, the customer service was superb. Staff were friendly and helpful and made us very welcome. The room was spacious clean and comfortable. The swimming pool was so good
Comment from Hotel Management
Sep 21, 2017 by villa rotana, Hotel Management
Dear Val, Greetings from Villa Rotana! Thank you for sharing your experience in our property. We are delighted to have met your expectations and comfort during your stay. We hope to see you back again soon. King regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Amazing Experience. Worth every penny!

Posted Sep 11, 2017
Pros: Breakfast and staff attitude towards the guests
Cons: Can't think of any, but recommend to keep up this kind of service.
The rooms were very spacious and clean. Hotel staff was super friendly. Sami at the front desk was very helpful and nice. The breakfast servers were very good and they got us whatever we needed. They made us fresh omelettes where were amazing.
Comment from Hotel Management
Sep 12, 2017 by villa rotana, Hotel Management
Dear Mr. Ali, Thank you for the wonderful review. We're happy you've enjoyed your stay with us. It was a pleasure to have you and we hope to welcome you back on your next visit. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Posted Sep 11, 2017
Pros: -Staff were very welcoming. -The room is clean and comfortable.
Cons: -Internet speed is so slow!!
Location: Location is on Sheikh Zayed Road, 3 minutes walk to Business Bay Metro Station (1 station away from Dubai Mall/Burj Al Khalifa Tower)
Warm welcome during check-in, I was given a glass of juice and a cold towel to wipe the sweat (it was a hot day). I liked the room's design as it had everything that I'd normally use in a hotel room. The hotel has a gym and spa on the top floor. I'd highly recommend this hotel to friends.
Comment from Hotel Management
Sep 17, 2017 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for staying with us in Villa Rotana! We are happy you have enjoyed your stay. Your feedback is highly appreciated to help us improve our services. It will be our great pleasure to welcome you again on your next visit. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire, England

Excellent Hotel situated in the Business Bay

Posted Aug 29, 2017
Pros: Clean hotel, only five floors and the nicest staff I have ever met.
I was travelling with my 15 & 7 year old and wasn't too sure of what to expect. The hotel is situated in the Business Bay a 5 minute brisk walk from the Business Bay Metro station (Red Line). We arrived at 8.00am in the morning, however the hotel was more than accommodating and allowed us to check in earlier without any fuss. We were also treated to a glass of juice! Luggage was taken care of, and we were guided to our room. The hotel is very clean, and the staff are some of the nicest I have ever come across on my travels. Everyone is always smiling, and everyone consistently went out of their way to assist. With the hotel being located in the Business Bay there were very few families but that suited us absolutely fine as my kids had the rooftop pool all to themselves most days! There is free wi-fi and during our two weeks we never encountered any problem with connectivity. There is a Dunkin Donuts & a Baskin Robbins next door to the hotel as well as a mini market a 5 minute walk from the hotel entrance. Dubai Mall/Burj Khalifa Metro Station is only one stop away on the Metro however expect a 15 minute walk along the footbridges to the Mall entrance. All indoors, air-conditioned and travelators for ease! We used the Metro throughout our 2 week stay and although it gets as busy as The London Underground at peak times it is the most convenient and cheapest mode of travel in Dubai, even with kids!
Comment from Hotel Management
Aug 30, 2017 by villa rotana, Hotel Management
Dear AR, Greetings from Villa Rotana! Thank you for your awesome review of our hotel. It's good to know you had an excellent experience with the staff and most specially the service. The hotel is situated in the center of Sheikh Zayed road thus connects to a lot of other tourist attractions in Dubai. We definitely hope you and your family can stay with us again on your next trip. Kind regards, Camille Saade
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Nice vacation friendly stuff good house keeping

Posted Aug 19, 2017
Pros: Cousy friendly rooms are nice the gym and swimming pool for kids
Cons: More variety in the buffet
Location: Went to city walk near by and Dubai mall all in 5 min or less and restaurant are very close
I like it so much buffet was great needs some varieties and more collection the egg was incredible servos was excellent . Stuf friendly and all in all the environment wa healthy
Comment from Hotel Management
Aug 22, 2017 by Villa Rotana , Hotel Management
Dear Mr. Mohammad, Thank you for your wonderful review of your recent stay with us. We are happy to know that you have enjoyed your stay and visit to other places such as Citywalk and Dubai Mall. We hope that you can come visit us again soon. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2017
the staff was very friendly, the lady who checked me in (cant remember her name) and Sami did a great job of making me feel welcome
Comment from Hotel Management
Aug 16, 2017 by villa rotana , Hotel Management
Dear Valued Guest, Thank you for staying with us and for sharing your experience in our hotel. We hope to see you back again in the near future. Kind regards, Camille Saade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for family with kids

Posted Jul 25, 2017
An outstanding place particularly if you are looking at value for money. All rooms are well equipped with freeze, Micro wave, washing machine, basic utensils and cooker. Excellent housekeeping, and front desk staff. Met a staff from Kenya (Ms Wanjiku) where I stay now so it was all the more like home. If you have kids, then don't miss the pool at the roof top and parents can enjoy the jacuzzi and sauna. The travel desk was exceptionally useful in organizing our itinerary. In fact, we also got discount in some of the entries. Breakfast was great with a range of varieties including Arabic, continental and Indian. For dinner, you don't have have to go very far, just pick your food from Lebanese take away restaurant from the parking of the hotel. There is also a supermarket just few steps away from the hotel. The business bay metro station is also walkable and you also get lot of taxis just at the gate of the hotel. So plenty of options for commuting.
Comment from Hotel Management
Jul 26, 2017 by Villa Rotana Dubai , Hotel Management
Dear Valuable Guest, Thank you for having taken the time to share your experience and feedback following your recent stay at Villa Rotana Dubai. I was pleased to see we met your expectations, the team and I look forward to welcoming you again and giving us the opportunity to serve you and make your next stay more enjoyable and memorable. Kind regards, Camille Saade General Manager