Ratings based on 552 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Mar 14, 2018
A nice overnight stay with my daughters. Room was clean and comfortable although there was a strong fragrance smell in the air after entering our room, which was probably part of the cleaning process, but since I have very sensitive skin my face turned red immediately after walking into the room. Very friendly girls at the front desk during check in and check out. We played games In the lobby in the evening and the large connect 4 was fun. we also brought our own games to play but it was nice to see some games available in the lobby. It would be great to see even more. we saw some grandparents playing one of your board games with their grandchildren so things like that brings families together. Would of liked to see better snack options in the lobby than mostly healthy or spicy food. I understand everyone thinks they have to be so healthy food conscious but sometime it’s nice to indulge on traditional snacks not gluten free, organic, nut free nutrition bars. Overall we loved the atmosphere, the lobby, the employees and our room (although a little small and shared an adjoining door with soneone who’s tv was blasting past 11 on a weeknight) We’d still recommend and probably stay again if out that way again.
by A verified traveler from Cleveland, Ohio
Minecraft meets the JetsonsPosted Mar 8, 2018
Nice concept. Rooms are tiny and hallways are eerily lit. Decor is hyper-contemporary and the platform bed (while very nice looking) isn't comfortable at all. The other guests were kind of bizarre... even witnessed an extramarital affair unravell. It was almost like the old Capers all over again. Bar tender was very nice.
for Everyoneby A verified traveler from Columbus, OH
Overall GREAT!Posted Mar 4, 2018
It’s excellent and every affordable. The hotel is very clean also very modern.
by A verified traveler from Cleveland, Oh
This is an awful hotel.Posted Mar 4, 2018
Cons: see comments, you could improve everything
As soon as I walked in I was bombarded with an aroma of a french hooker. they spay aroma-thearapy stuff around the whole place, gave me a headache. I was then told by the front desk I had to wait 15 minutes to check in because the room wasn't ready. So I sat in their lobby. The decor of the place reminds one of the scenery of "A Clockwork Orange" only tackier. THe room was decorated similiar and also smelled like a french hooker. The room was cramped, and didn't have a microwave or anywhere to plug in an ipod, these are things I can find at any cheap motel. There was also no vending machines anywhere near the room. or at all. I gad to go all the way to the lobby for a soda. The walls were paper thin allowing all the noise of the other guests to bleed through loud and clear. there were kids slamming around and screaming. I called the front desk to complain and nothing was done. I barely got any sleep. I will never stay here agian.
by A verified traveler
Bad Acoustics - NoisyPosted Feb 20, 2018
The worst night sleep I have had in a hotel in ages. The acoustics are terrible in this poorly built nearly brand new hotel. The kids in the room above us were unruly all night long jumping, running and screaming in their room making for no sleep in our room. We heard every bit of it all night long, The hotel staff was ineffective at either managing the kids behavior, or contacting the parents in whatever room they were in to deal with it. We presumed the parents were peacefully sleeping soomewhere else knowing they were away from their raucous kids. When I spoke to the assistant GM the next day all she was worried about was the one cursive word I had used in the middle of the night talking to the front desk after the 3rd time of complaining and she had no intention of offering any discount for my awful experience. She said she would look into getting me a discount...yeah right.. I can't even track her down on the phone. Leaving her voicemail box full is indicative of all the other poor experiences people have had. Should have not had to pay a penny for that night.
for Everyoneby A verified traveler from Richmond, MI
Very modern facilityPosted Feb 16, 2018
Pros: Hotel staff were very friendly and helpful in fulfilling my needs.
Cons: I would like to see included more in the cost of the hotel.
It was a very modern facility. The room was very modern and the bed was comfortable.
by A verified traveler from Cleveland
Not a child friendly placePosted Jan 29, 2018
I would not recommend this hotel if you are going with children - from the atmosphere to the Room quality.
for Everyoneby A verified traveler from ny
Nice clean roomPosted Jan 27, 2018
Pros: The style is nice
Location: Near alot of restaurants
Easy check in staff nice hotel cool looking. Small pool but nice. Room was very nice no tub but huge shower.
by A verified traveler
Posted Jan 23, 2018
Environment not worth the price very loud & non kid appropriate.
by A verified traveler
Posted Dec 23, 2017 on Hotels