Ratings based on 256 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Galesburg, IL

Great deal on Expedia

Posted May 19, 2017
I booked this room at the last minute on Expedia and got a great price for the quality of the hotel. It is conveniently located in an area where it is hard to find a reasonably priced hotel. The hotel has everything you would expect from a Marriott. The downside is that higher quality hotels, like this one, ironically lack the perks you find at cheaper places - there is no free breakfast or wifi. If you don't care about that and want a nice clean place to stay, I'd recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but...

Posted Apr 2, 2017
I enjoyed the bed it's was beyond comfortable! I had a great nights sleep. However my bathroom sink was clogged. Besides that issue it was a nice hotel for the Expedia member price.
Comment from Hotel Management
Apr 3, 2017 by AGM, Hotel Management
Thank you for your feedback. We will be sure to address your issue immediately. We hope to see you again on your next trip to Cleveland. Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler

One night rest in a trip from Washington DC to Chi

Posted Mar 27, 2017
Pros: The lobby
Cons: Personnel did not have warm welcome, but was acceptable.
The hotel is fantastic. We liked it a lot, an awesome breakfast buffet for the price we paid.
Comment from Hotel Management
Mar 28, 2017 by CLE, Hotel Management
We are sorry we did not execute on a memorable arrival. It is something we pride ourselves son and will address immediately. We hope you stay with us again on your next trip to Cleveland. Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

Perfect!

Posted Mar 3, 2017
It was a wonderful stay, from check in to check out! Nice, friendly staff, very nice room, good breakfast, etc. Will definitely stay again!
Comment from Hotel Management
Mar 4, 2017 by John, Hotel Management
Thank you for your feedback. We look forward to seeing you again. Safe Travels
4 out of 5
by Thomas

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We are glad you enjoyed your stay here. We hope to see you next time you come to Cleveland. Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice overnight get away

Posted Jan 31, 2017
Pros: Clean & Quiet
Cons: N/A
MY wife and I enjoyed this hotel very much. The price was good and it was a very nice hotel
Comment from Hotel Management
Mar 4, 2017 by John, Hotel Management
Thank you for your feedback. We look forward to seeing you again. Safe Travels
4 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
We are sorry we couldn't deliver memorable service. We hope to accomplish this on your next stay. Safe Travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 31, 2016
Pros: Close to family, other stores and restaurants
Cons: Better communication between Expedia and the hotel.
Location: Location was out of the way, but close to restaurants. Things to do nearby were not really close.
Nice hotel. Clean. Comfortable beds. Snacks were provided.
4 out of 5
by A verified traveler

Mostly not bad

Posted Dec 29, 2016 on Hotels
The toilet wasn't cleaned well at all. The rim had cut hair clippings on it as well as what looked like urine. YUCK!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels