Ratings based on 480 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Betty

Nice location.

Posted Dec 2, 2017 on Hotels
The hotel was fine. The tv was too small for the size of the room. My husband was bummed that on the Thursday breakfast buffet there was no meat. Neither of these are issues to me.
3 out of 5
by A verified traveler

Big let down....

Posted Nov 27, 2017 on Hotels
Could be better with furniture and smell...
5 out of 5
by Keith

Nice Hotel

Posted Nov 27, 2017 on Hotels
People were great and hotel was nice. Only issue was room door opened really hard as was heavy. Rest was clean and quiet.
4 out of 5
by Tanya

This traveler left a rating score only Posted Oct 31, 2017 on Hotels
5 out of 5
by Kelly

Happy with upgraded room

Posted Oct 29, 2017 on Hotels
We got an upgrade when we checked in which was a nice touch. All employees were very friendly. Safe area close to John Carroll University
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Oct 16, 2017
Very clean, quiet and the staff was very friendly.
5 out of 5
by Kellie

This traveler left a rating score only Posted Oct 1, 2017 on Hotels
5 out of 5
by A verified traveler

Family stay for surgery at Cleveland Clinic

Posted Sep 25, 2017 on Hotels
Comfortable room. Decent food. Variety of dining choices around hotel. Great service.
5 out of 5
by Peter

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
by Prithpal

Posted Sep 4, 2017 on Hotels
Amazing hotel at a reasonable distance from downtown Cleveland