Ratings based on 420 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to all things to see and do in Cleveland

Posted Apr 15, 2017
Hotel staff were very friendly and helpful. Pool area was clean & fully stocked with towels.
5 out of 5
Recommended
for Families
by A verified traveler

got a free upgrade..no fee for shortening original

Posted Mar 15, 2017
got a free room upgrade..no fee for shortening original booking.. free shuttle service around town..overall great experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 17, 2017 on Hotels
4 out of 5
by A verified traveler

Overall good hotel.

Posted Feb 13, 2017 on Hotels
The hotel was very nice. The bed was a bit soft. The room was nice and what we expected. The hotel is nicely maintained. The breakfast was so-so, but what do you expect for free? It had a lot of high carb offerings. The location was convenient. The Winking Lizard across the street was convenient and good.
5 out of 5
by Tracie

Posted Feb 13, 2017 on Hotels
My only complaint would be the guest laundry. The machines did not work properly. The washer change type of cycles from normal to permanent press. Then put clothes in dryer spent money twice and clothes still weren't dry.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 6, 2017 on Hotels
5 out of 5
by Ashley

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
by David B

This traveler left a rating score only Posted Jan 12, 2017 on Hotels
5 out of 5
by April

clean hotel

Posted Jan 9, 2017 on Hotels
It was great..
5 out of 5
by Felicity

Hotel is excellent

Posted Jan 2, 2017 on Hotels
Front desk service did not print my receipt for for my records.