Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Americas Best Value Inn Beaumont, CA

2 out of 5
Americas Best Value Inn Beaumont, CA
625 E. Fifth St., Beaumont, CA

Reviews

6.6
Rating 10 - Excellent. 80 out of 398 reviews" "
Rating 8 - Good. 107 out of 398 reviews" "
Rating 6 - Okay. 92 out of 398 reviews" "
Rating 4 - Poor. 56 out of 398 reviews" "
Rating 2 - Terrible. 63 out of 398 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Business traveler
Liked: Cleanliness, staff & service
Location was close to area where I needed to be. But the place needs remodel , had to change rooms cause the circuit breaker kept tripping.
Stayed 2 nights in Apr 2024

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Helen, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 10, 2024
Dear Ashley, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Elisha May

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and big room, cleaning lady was so patient and kind with us.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 9, 2024
Dear Elisha, we're thrilled to hear that you enjoyed your stay and that our accommodations met your expectations! It's wonderful to know that you found your room to be neat and spacious, and we're glad to hear that our cleaning staff provided excellent service. Your kind words will be passed along to them. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another pleasant experience! Best Regards,Customer Care Team

4/10 Poor

Stephanie

Traveled with partner
Cool place until the room above us started sounding like someone was being tortured @2am until the sun rose. And it’s more apartments then a hotel
Stayed 1 night in Mar 2024
Response from VP Patel on Mar 25, 2024
We apologize for any inconvenience during your stay. In the future, should you experience any issues or disturbance, please contact the Hotel Agent to address the issues you may experience. Again we apologize for the inconvenience. Thank you,Americas Best Value Inn

8/10 Good

Arnold, North Las Vegas

Liked: Cleanliness, staff & service
Hotels are expensive, this is a good option at lower prices
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 21, 2024
Dear Arnold, we're pleased to hear that you found our hotel to be a good option at a more affordable price point! Providing excellent value for our guests is one of our top priorities, and we're glad to know that you found our rates to be reasonable. Should you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your choice to stay with us and look forward to welcoming you back again soon! Best Regards,Customer Care Team

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was great as far as clean and organized... But the noise was more than I expected.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 19, 2024
Dear Luis, thank you for sharing your experience with us. We're glad to hear that you found the room to be clean and well-organized. However, we apologize for any inconvenience caused by noise during your stay. We understand the importance of providing a peaceful environment for our guests to rest and relax, and we regret that we fell short of meeting your expectations in this regard. Your feedback is valuable to us, and we will do our best to handle any noise-related issues to ensure a more comfortable stay for our guests in the future. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a quieter stay in the future. Best Regards,Customer Care Team

2/10 Terrible

Taleena, Somerton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks dirty, very small parking lot, staff sounded rude
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Taleena, we apologize for the disappointment you experienced during your stay. Your feedback regarding cleanliness, the size of the parking lot, and the staff's tone is deeply concerning. This is not reflective of the level of service we aim to provide, and we are committed to handling these issues promptly. Please know that your comments have been shared with the team to make necessary improvements. We appreciate your input and hope you will consider giving us another chance to exceed your expectations in the future.Best Regards,Customer Care Team

8/10 Good

kelly

T
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 11, 2024
Dear Kelly, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Customer Care Team

8/10 Good

Teresa

Traveled with family and small children
Disliked: Amenities
It was okay
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Hi Teresa,We appreciate your feedback. It's important for us to know how we can improve, and we apologize if the amenities didn't meet your expectations during your stay. Your satisfaction is important to us, and we'll take your comments into consideration as we strive to enhance our offerings. If there's anything specific you'd like to share about your experience or suggestions for improvement, please feel free to let us know. Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

4/10 Poor

Lindsay

Traveled with family
For a non- smoking room, it stunk of cigarette smoke. The property looked old, tired and a coat of paint to spark it up. Took the reception 3 tries to get a key to work!
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 2, 2024
Dear Lindsay, we sincerely apologize for the issues you encountered during your stay. It's unacceptable for a non-smoking room to have a lingering cigarette smell, and we regret that the condition of the property and the key card inconvenience fell short of your expectations. Your feedback is invaluable, and we will handle these concerns promptly to ensure improvements are made. We hope to have the opportunity to better serve you in the future and regain your trust.Best Regards,Customer Care Team

10/10 Excellent

Julia

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 21, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Giovanni

Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 7, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Jim

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It had 2 nice beds. No restaurants near or shopping. Shower drain broken. Very old hotel. So disappointed.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Dear Jim, we're truly sorry to hear about the disappointments you experienced during your stay. It's disheartening to learn about issues with cleanliness, the condition of the property, and the service you received. This does not align with the standards we aim to uphold. Your feedback is valuable, and we take it seriously. We will share these concerns with our housekeeping and maintenance teams to ensure immediate improvements. Additionally, we apologize for any inconvenience caused by the lack of nearby restaurants or shopping. If there's anything else you'd like to share or if you have additional concerns, please feel free to reach out to our team directly. We appreciate your candid feedback and hope you'll consider giving us another chance to provide a more positive experience in the future.Best Regards,Customer Care Team

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Dear Cynthia, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Ernie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place and quiet I will stay again
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 13, 2023
Dear Ernie, thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay and found the place nice and quiet. We appreciate your feedback and look forward to welcoming you back on your next visit. If you have any specific suggestions or requests for your future stays, feel free to let us know. Safe travels, and we can't wait to have you as our guest again!Best Regards,Customer Care Team

8/10 Good

javier

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 8, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 25, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Justin, Adelanto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Luisana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 19, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Gilbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Customer Care Team on Oct 11, 2023
Dear Gilbert, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a 1 king bed room, when I got there to check in they stated there was an issue with the room and ended up giving me a 2 double bed room. For same price so that was good, but front desk stated they called and left me a voicemail. I asked what number they called because I never received a call or voicemail. They had a total different number, than what is on my profile and what i put in when booking. Morning we heard dogs barking, people screaming. the area is not nice at all. Only perk is it is right by the freeway. I wouldn't book again.
Response from Customer Care Team on Sep 27, 2023
Dear Sofia, we appreciate your feedback about your recent stay, though we're sorry to hear that your experience did not meet your expectations. It's good to know that the front desk was able to provide you with a different room for the same price, but we apologize for the mix-up with the contact number and any inconvenience this may have caused. Regarding the noise and the area, we understand that a peaceful environment is essential for a comfortable stay. We apologize if the noise and surroundings did not meet your expectations. Your feedback is valuable to us, and we'll use it to improve our services and handle the issues you've mentioned. If you decide to give us another chance in the future, we'll strive to provide you with a more satisfactory experience. Thank you for sharing your comments with us.Best Regards,Customer Care Team

6/10 Okay

Robert, Long Beach

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It was over priced but for last minute trip and stop over it was okay. Not much to say.
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 25, 2023
Dear Robert, thank you for taking the time to share your feedback. We understand that last-minute trips can sometimes result in different pricing, and we appreciate your understanding. If you have any specific suggestions on how we can enhance your experience in the future, please feel free to share them. We hope to have the opportunity to welcome you back on your next visit.Best Regards,Customer Care Team

4/10 Poor

Tianna

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 28, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2023
Response from ABVI Manager on Sep 17, 2023
Dear Guest, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards.

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I booked a room here for two people. There was only one towel in the room and when I asked for another she looked at me like I was crazy! When I was checking in and the owners daughter gave me my key for the room she never said it was non smoking room. I figured no worries I don’t like to smoke in the room anyways so the rest of that day I would step outside to smoke in my car. At check out she refused to give me my$20 deposit because she said it smelled like smoke when I never once smoked in the room and she seen me all day smoking outside the room. She was rude and called me a dirty Mexican!!! Worst hotel ever
Stayed 1 night in Sep 2023
Response from ABVI Manager on Sep 17, 2023
Dear guest, Thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for the issues encountered by you during your stay with us and we promise to take adequate steps to deal with them accordingly. We look forward to hosting you soon! Best Regards, ABVI Customer Service Team

10/10 Excellent

Frank

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 12, 2023
Dear Frank, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care Team

8/10 Good

Alma R

Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 7, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Jennifer, Phoenix

Liked: Cleanliness, property conditions & facilities
The room was clean and spacious. The beds were clean and comfortable. The towels were clean and soft. It was close to the family members we were in town to visit. That was the biggest draw.
Stayed 2 nights in Aug 2023
Response from ABVI Manager on Aug 21, 2023
Dear guest, Thank you so much for taking time out of your busy schedule to review us. We are delighted with your decision to stay with us, and we are glad that you liked the cleanliness. We are very particular about the overall cleanliness and hygiene, and hence, we are happy with your praise. We highly appreciate your decision to select us, and we have thoroughly enjoyed hosting you. We look forward to hosting you soon! Best Regards !

10/10 Excellent

siyat

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Customer Care Team on Aug 15, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Siyat

Stayed 2 nights in Jul 2023
Response from Customer Care Team on Oct 5, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Samuel

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
7/31/23
Barebones establishment that gets the job done . Best suited for a single individual (dare I say male ) , but I would not recommend for a family. It’s in a sketchy pocket with sketchy individuals, but most everyone keeps to themselves . Parking is first come first serve and does have a light at night . The room itself was rather big and clean , but the actual fabric was stained from past use. There was also no daily housekeeping , breakfast, or walk-in lobby.
Stayed 2 nights in Jul 2023
Response from Customer Care Team on Aug 4, 2023
Dear Samuel, thank you for taking the time to share your thoughts about your recent stay. We appreciate your feedback and are glad to hear that you found our establishment to be clean and spacious. Your comments regarding the parking, location, and room size have been duly noted. We understand your concerns about the absence of certain amenities like daily housekeeping, breakfast, and a walk-in lobby. While we may not offer all the amenities of a full-service hotel, we aim to provide a comfortable and convenient stay for all our guests. We apologize if this impacted your experience. Your feedback is valuable to us as it helps us identify areas for improvement. Should you choose to stay with us again, we will do our best to ensure your visit is more enjoyable. Thank you for choosing us for your accommodation needs.Best Regards,Customer Care Team

6/10 Okay

Trisha, Alameda

Stayed 2 nights in Jul 2023
Response from Customer Care Team on Aug 23, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Rebecca

Disliked: Property conditions & facilities
Not a great location. Surroundings were off putting.
Stayed 2 nights in Jul 2023
Response from Customer Care Team on Jul 18, 2023
Dear Rebecca, we're sorry to hear that the location of our hotel did not meet your expectations. We understand that the surroundings play a significant role in the overall experience of a stay. We appreciate your feedback and will take it into consideration as we continually strive to improve our property. If there's anything specific you'd like to share about the conditions or facilities that you found disappointing, please let us know so we can address those concerns. We value your input and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Customer Care Team

6/10 Okay

Jay

Business traveler
Disliked: Room comfort
One night business trip. No towels in room. Extremely hot, took hours for ac to cool it off (barely). Mattress was not comfortable, old and lumpy. For a last minute one night stay I give it a grade of C. Next time I will look elsewhere.
Stayed 1 night in Jun 2023
Response from Customer Care Team on Jul 3, 2023
Dear guest, thank you for sharing your feedback regarding your recent business trip stay at our hotel. We apologize for the inconveniences you experienced during your stay and for falling short of your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not meet your needs on this occasion. We apologize for the absence of towels in your room. This is not the level of service we aim to provide, and we will address this issue with our housekeeping team to ensure it doesn't happen again in the future. Your comfort is important to us, and we apologize for the delay in cooling off your room. We will investigate the matter further to identify any potential issues with the AC system and take appropriate action to rectify them. We are sorry to hear that the mattress did not meet your expectations in terms of comfort. Our guests' comfort is a priority for us, and we will review the condition of the mattresses in the room you stayed in to ensure they are in optimal condition for future guests. We understand your decision to explore other options for your next trip, and we hope you will consider giving us another chance in the future. We would appreciate the opportunity to provide you with a more satisfactory experience. Thank you for bringing these matters to our attention, and we apologize again for any inconvenience caused. We value your business and hope to have the opportunity to serve you better in the future.Best Regards,Customer Care Team

2/10 Terrible

Rodrigo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Picture on Expedia Advertising this Property is Not The close to How the building actually looks. Building is Super Old. Is A yellow building and NOT white and Blue. Bedrooms Need a Remodel. Today was 102°F. AC unit attached to Back wall does not Work how it Should work. Parking Lot is Very Dirty area Does Not look Safe. Great Customer Service. Only Issue is The Ugly & Dirty Building/ False advertising (main picture) HOPE THIS HELPS OTHERS TRAVELERS
Stayed 1 night in Jul 2023
Response from Customer Care Team on Jul 3, 2023
Dear Rodrigo, we apologize for any discrepancy between the advertised picture and the actual appearance of the building. It's unfortunate that the building's condition did not meet your expectations. Hotel properties can undergo changes over time, and it's possible that the advertisement may not have been updated to reflect the current state of the building. Regarding the AC unit, it's important for hotel management to ensure that all amenities, including the air conditioning, are in proper working order to provide a comfortable stay for guests. We recommend addressing any issues with the AC unit directly with the hotel staff so they can assist you and resolve the problem. Regarding the cleanliness and safety of the parking lot, it's important for hotels to maintain a clean and secure environment for their guests. Thank you for sharing your feedback about the customer service. It's always great to hear when the staff provides excellent service. We appreciate your input and hope that your review will be helpful to other travelers.Best Regards,Customer Care Team

4/10 Poor

Vanessa

Stayed 2 nights in Apr 2023
Response from Customer Care Team on Jul 20, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I can say that would be better is if you could do early. Check and then 3 O'clock. The staff was for all nice in friendly.
Stayed 2 nights in Jun 2023
Response from Customer Care Team on Jun 27, 2023
Dear guest, thank you for your feedback and kind words about our staff. We appreciate your suggestion regarding early check-in. While we strive to accommodate our guests' requests, early check-in is subject to room availability and our ability to prepare the room in a timely manner. We will take your feedback into consideration as we continuously work on improving our services. We hope you had a pleasant stay overall, and we look forward to welcoming you back in the future. Best Regards,Customer Care Team

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here- sketchy part of town and dirty
They would not take my original booking credit card- They have NO pin pad available- wanted another card- NO. The lobby is closed to anyone- mid day through a 2foot hole- looked like a jail visiting window. the place is in a totally sketchy part of town- all places have iron gates on windows. This is NOT a place you will want to be.
Stayed 1 night in May 2023
Response from ABVI Manager on May 24, 2023
Dear guest, Please note, we have appropriate facilities to process our guest's Check-ins and Check-outs. Pre-paid reservation are easy to process since those are prepaid. To process non-prepaid reservations, we need guest's credit card information. Your reservation was Non-Prepaid and there was no booking credit card or Virtual card information available. Hence your credit card information was required to process your check-in procedure. It is was your decision not to provide your card information to us hence we were unable to check-in you without the payment. Also, we have been living in this neibourhood for a years and we never had experienced any issues so far. We are very well concern about our guest's safety and hospitality and due to COVID-19 concern, we do all procedures through the window(protected with two layers of glasses)in order to control spreading. It would seem more wiser if you stop making false assumptions and judgements towards the properties you haven't even stayed at.Thank you !

6/10 Okay

John

Stayed 1 night in Apr 2023
Response from ABVI Customer Service Team on May 4, 2023
Dear guest, Thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards, Customer Care Team

4/10 Poor

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from ABVI Customer Service Team on Mar 22, 2023
Dear Guest, Thank you for providing us your feedback. We're sorry that your experience with us was not up to par. Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Our room service team is generally very attentive to guests' needs and we prepare the room thoroughly for upcoming guests. We would appreciate if you could explain a bit more about your experience by reach out to our Manager so that we can make the improvements accordingly. Once again, we apologize profusely for dropping the ball this time. But consider our first as last by allowing us another opportunity to host you flawlessly in the future. With this, we hope to see you again in the soonest time! Best Regards, ABVI Team

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything. Bad neighborhood. Toilet did not work. Water peessure horrible. Soaps and shampoo were old.
Stayed 1 night in Mar 2023
Response from ABVI Customer Service Team on Mar 13, 2023
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

6/10 Okay

Tamara, Princeton

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Chain lock broken, shower/bathroom need help very old and broken
Stayed 1 night in Feb 2023
Response from Customer Care Team on Mar 9, 2023
Dear Tamara, thank you so much for your valuable feedback. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We appreciate you for highlighting this particular issue. We will look into this matter and take appropriate steps to ensure this doesn't reoccur. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

2/10 Terrible

Franklin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Feb 2023
Response from Guest Relations on Feb 27, 2023
Dear Franklin,Guest feedback is important to us, and we will use it to help us improve. If you wish to share how we could have done better during your stay, we would very much appreciate the feedback. We hope you still had an enjoyable time in Beaumont. Come back for a stay that is nothing short of stellar. We are confident that we can impress you.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad...
Not bad, clean and comfortable. I'd have stayed another night, but it wasn't worth the $40 price difference.
Stayed 1 night in Feb 2023
Response from Customer Care Team on Feb 14, 2023
Dear guest, thank you for taking the time to provide feedback on your recent stay. We are glad to hear that you found our rooms clean and comfortable. It is unfortunate that the price difference was a factor in your decision to not extend your stay. We appreciate your feedback and will work to ensure that we are offering competitive pricing to our guests. Thank you again for staying with us, and we hope to have the opportunity to serve you in the future.Best Regards,Customer Care Team

8/10 Good

Penny

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
People were very friendly and accommodating
Stayed 1 night in Feb 2023
Response from ABVI Team on Feb 10, 2023
Dear Penny, Thank you so much for your positive comment. I am delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to our place in the future.

6/10 Okay

Anthony

Stayed 1 night in Jan 2023
Response from ABVI on Jan 10, 2023
Thank you very much for your review. I appreciate your candid review. We will do our best for the comfort of the guests.Hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from ABVI on Jan 10, 2023
Thank you very much for your review. I appreciate your candid review. We will do our best for the comfort of the guests.Hope to see you soon.

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
America's Best value inn review
My stays are always good at America's Best value inn in Beaumont the employees are friendly and everything is very close by and it just suits me very well
Stayed 1 night in Dec 2022
Response from Customer Care Team on Dec 26, 2022
Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

8/10 Good

Barbara

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Customer Care Team on Dec 26, 2022
Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.