Ratings based on 156 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient & clean hotel. Nice rooms

Posted Oct 31, 2016 on Hotels
Very nice room. Had a great stay
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Happy to see we exceeded expectations! Roy Arline General Manager
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Awesome rating....thank you! Roy Arline General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommend Highly

Posted Aug 1, 2016
Cons: I picked this location because the pool was indoors. However, the pump on the pool was broken and no such luck.
Location: Seems like a neutral location as I was able to go downtown, across town and several other locations within 15-20 minutes max. 45 minutes from casino
Very clean, extremely pleasant staff regardless of the hour, very helpful
Comment from Hotel Management
Oct 10, 2016 by roy, Hotel Management
I apologize for the spa, glad to see the rest of your stay was a positive experience. Roy Arline General Manager
5 out of 5
by Hubert from Lake Charles, Louisiana

Great Hotel for family get away.

Posted Jul 29, 2016 on Hotels
Really enjoyed it.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Awesome...thank you! Roy Arline General Manager
4 out of 5
by A verified traveler

Posted Jul 3, 2016 on Hotels
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for the awesome review! Roy Arline General Manager
1 out of 5
by A verified traveler

Posted May 31, 2016 on Hotels
Your pool smelled like urine. Entry was hard to find. Room had bad odor.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for the open feedback, the issues you have mentioned are being looked into. Roy Arline General Manager
5 out of 5
by Michelle from LaPorte, Texas

Rainy day but a good stay.

Posted May 2, 2016 on Hotels
Nice, clean and friendly too bad it rained.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Welcome to weather in Beaumont, Texas....but glad we were nice! Roy Arline General Manager
5 out of 5
by Marianne

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for my trip

Posted Feb 14, 2016
Everything was awesome...except the guest wifi. My device showed connected, but kept disconnecting. Others in my party had the same issue. Fortunately this was a leisure trip and not business.
Comment from Hotel Management
Oct 10, 2016 by Roy, Hotel Management
Thank you for the feedback about the Internet, it has been corrected, happy that everything else was awesome! Roy Arline General Manager
4 out of 5
by Bonnie

This traveler left a rating score only Posted Feb 8, 2016 on Hotels