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Reviews of Courtyard by Marriott Beaumont

3 out of 5
Courtyard by Marriott Beaumont
2275 I-10 South, Beaumont, TX

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 357 reviews" "
Rating 8 - Good. 99 out of 357 reviews" "
Rating 6 - Okay. 52 out of 357 reviews" "
Rating 4 - Poor. 31 out of 357 reviews" "
Rating 2 - Terrible. 32 out of 357 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stan

No hair dryer even though the front desk person dmsaid there was one in the room. No hot water.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

4/10 Poor

Glenn

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The mold in this hotel is a safety hazard. Worst Courtyard I have ever stayed in.
Stayed 1 night in Nov 2023

6/10 Okay

Khalid

Business traveler
Disliked: Cleanliness, staff & service
Took an hour to check in, their cards we’re not working. We tried 5 rooms before the 6th finally worked. Make up stains and hair on the some of the towels by the sink.
Stayed 2 nights in Sep 2023

8/10 Good

Matthew

Stayed 1 night in Sep 2023

4/10 Poor

Patrick

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

michelle

Liked: Cleanliness, staff & service, room comfort
Toilet overflowing with water everywhere and use toilet paper in bathroom with no extra.
Stayed 2 nights in Jul 2023

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities
I am a female traveling alone and did not feel safe. The first room I was put in was occupied. The second room smelled terribly of mold. The hotel agreed to reimburse me but expeida has not yet.

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not a good choice
This hotel is in terrible need of a makeover. My bathroom door won’t completely open. Toilet paper holder rusted out. Lights on elevator don’t work. The gal at the front desk has no idea how to work the computer, much less print out a receipt. She doesn’t speak barely any English. I feel sorry for her. She needs to work, but that position is not the position for her until she is trained properly. Will not be staying at this hotel again. It’s back to Hilton properties for me in the Beaumont area.
Stayed 1 night in Jul 2023

10/10 Excellent

Ethan

Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I use to live in Beaumont, I always stay at the Elegante, never again I’ll always come back to the Courtyard!!!
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Traveled with family
Disliked: Property conditions & facilities
Walked into the room and it smells like strong mildew.
Stayed 1 night in Jun 2023

2/10 Terrible

Tim

Stayed 1 night in Jun 2023

8/10 Good

Abe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were great. Bed was not very comfortable
Stayed 2 nights in Jun 2023

4/10 Poor

Melinda

Liked: Staff & service
Disliked: Property conditions & facilities
I was really surprised to find a Courtyard hotel in this bad of shape. The ceiling in the room was pouring water. The room smelled of musk and dirty. So we were placed in a room without all of the amenities and when you looked outside the window it was a dirty back yard with pallets and stuff stacked at the wall. We also stayed the night before at this same hotel and our room was dirty, blood on the carpet, hardly any towels and washcloths. The curtains were ripped and coming down. All in all a very nasty Courtyard hotel.
Stayed 1 night in Jun 2023

4/10 Poor

james

Stayed 1 night in Jun 2023

4/10 Poor

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not worth more than $95 a night.
I travel frequently and try to give each facility the benefit of the doubt. However, while the staff were exceptionally nice and helpful, the actual facilities were run down. It was obvious that the owner had taken the lowest bid possible when trying to update the hotel. There is mold/mildew, broken or faulty plugs, water leakage marks and random bad construction.
Stayed 2 nights in Apr 2023

8/10 Good

Nicholas

Stayed 2 nights in Apr 2023

6/10 Okay

Olga

Stayed 1 night in Mar 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Mar 2023

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks and nice property for the price.
Stayed 1 night in Feb 2023

2/10 Terrible

Frank

Stayed 1 night in Feb 2023

6/10 Okay

Tyler

Stayed 1 night in Feb 2023

4/10 Poor

Oscar J.

Stayed 3 nights in Feb 2023

2/10 Terrible

Gregory

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hate writing bad reviews. …on the plus side…the staff was wonderful…friendly and accommodating… ..BUT…this property was a disaster…shabby, cheap, and dysfunctional…we had to take the lid off the toilet every time we used it to reset the fill mechanism…there were cracks in the plaster, lighting was terrible…shower had gaps that allowed water to run all over the floor…balcony was over a dumpster…grounds were in total disrepair and the morning breakfast was non-existent…we had to ask for coffee every morning (that should have been AT LEAST a small amenity!) Marriot should be ashamed…I booked the room assuming it would be reliable because it was a Marriot property…apparently this brand is going downhill… The only thing that kept us from moving was the the fact that I had prepaid for the reservation!

4/10 Poor

Roderick

Disliked: Property conditions & facilities
Could have been worse?
First room had limited lighting and front desk clerk had no light bulbs! Changed rooms and the ice machine was broken on that floor! I paid in advance for breakfast for two but was informed the kitchen was closed at breakfast time…….
Stayed 1 night in Dec 2022

6/10 Okay

VINNE, SLIDELL

Stayed 1 night in Dec 2022

6/10 Okay

VINNE, SLIDELL

Stayed 1 night in Dec 2022

8/10 Good

Tennille

2/10 Terrible

franklin

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The place has a strong, foul musty odor. Needs a paint job, working lights, new carpet! I understand Beaumont is a oil and gas town however the facility should never be this disgusting!
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, dirty, despicable. Not what I would consider a Marriott property. It is worse than a Super 8!!
Stayed 1 night in Nov 2022

2/10 Terrible

Wilbert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
TV didn’t work in my room AC floor was caving in and wasn’t labeled but was what I expected
Stayed 1 night in Nov 2022

10/10 Excellent

Preston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Definitely recommend it
Stayed 1 night in Oct 2022

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
This place is average but below average for a Marriott Courtyard. Considering the other options in Beaumont it isn't awful but isn't great.
Stayed 1 night in Oct 2022

10/10 Excellent

Arma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was good from check in to check out
Stayed 1 night in Sep 2022

4/10 Poor

Wade

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Falls far short of the usual Courtyard standard. Two light bulbs (bathroom) burned out over a two day stay...clearly an unaddressed electrical problem. No hair dryer in room.
Stayed 2 nights in Sep 2022

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

Abe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great location
Stayed 3 nights in Jul 2022

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2022

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms just didn’t have soap or garbage bags in rooms
Stayed 1 night in Apr 2022

6/10 Okay

Mitzi

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property description stated it had been newly renovated, but renovation was still ongoing. Someone was working on the room next to ours & it was a bit noisy. Pool was not usable. We changed rooms 3 times due to AC issues & non-working toilets. The staff was pleasant and tried to fix things as best they could, but it seems that maintenance is not being kept up with. Would not stay here again.
Stayed 2 nights in Mar 2022

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Party of Four
We had a great stay! The staff was very friendly and the hotel room was very comfortable.
Stayed 1 night in Jan 2022

10/10 Excellent

Mitch

Stayed 2 nights in Dec 2021

6/10 Okay

Laurie

Business traveler
Liked: Staff & service
The property was fine. I would stay there again.
Stayed 1 night in Dec 2021

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Nov 2021

10/10 Excellent

Laquay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Roy A on Oct 1, 2021
Glad to see that you enjoyed your stay! See you again real soon!