Ratings based on 193 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 18, 2018
Very nice place to stay and close to Houston
4 out of 5
by A verified traveler

Posted Jun 7, 2018
Comment from Hotel Management
Jun 8, 2018 by Kayce, Hotel Management
Thank you so much for staying with and the 4-star rating!
5 out of 5
by A verified traveler from Memphis, TN

Posted May 25, 2018
Comment from Hotel Management
Jun 8, 2018 by Kayce, Hotel Management
Thank you for the 5-star rating!
5 out of 5
by A verified traveler

Posted Mar 19, 2018 on Hotels
Comment from Hotel Management
Apr 22, 2018 by Keitha C., Hotel Management
Wow! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2018 on Orbitz
My stay at the Courtyard Marriott hotel was comfortable. Staff was plolite and helpful. Will stay there again.
Comment from Hotel Management
Mar 16, 2018 by Roy A, Hotel Management
It is our pleasure to serve you!
5 out of 5
by A verified traveler

Love this hotel

Posted Mar 2, 2018 on Hotels
Best hotel in Beaumont. Thank you.
Comment from Hotel Management
Mar 16, 2018 by Roy A, Hotel Management
Thank you very much! We look forward to your next visit!
3 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
Comment from Hotel Management
Mar 1, 2018 by Roy A, Hotel Management
Thank you for choosing our hotel!
1 out of 5
by A verified traveler from Galveston Texas

Very unhappy

Posted Feb 19, 2018
Pros: not much
They never told us that the heated pool was completely empty until we actually went to go get in it. The staff even gave the kids directions while they wee standing their in there swimsuits ready to get in. The hot tub had grey water. It was unbelievable.
Comment from Hotel Management
Feb 22, 2018 by Roy A, Hotel Management
I am so sorry to see that you were not pleased with your stay, we will use this as a teachable moment moving forward, please accept our apologies.
5 out of 5
by A verified traveler

No water in the pool!

Posted Feb 18, 2018 on Hotels
We were upset that the pool had no water! That is the reason that we brought the children.
Comment from Hotel Management
Feb 22, 2018 by Roy A, Hotel Management
I am so sorry to hear this and we sincerely apologize. I am happy to report that the remodel of our indoor pool is complete, and we would love to serve you again if you are ever in our area.
5 out of 5
by A verified traveler

Posted Jan 18, 2018 on Hotels
everything was great,service ,staff i'd stay there again no problem. NOTE!!! on third floor nice new carpet but they didn't finish the job.a 2" gap was left between the carpet's coming together. this could be a serious safety hazard for young and old alike of tripping and falling just a concern for other.but a very nice hotel like all marriotts i stay in
Comment from Hotel Management
Feb 22, 2018 by Roy A, Hotel Management
Thank you so much for this information, we will get this corrected immediately.