Ratings based on 14 Verified Reviews

4.6 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 29, 2016
Hotel was nice I would recommend this hotel to everyone
Comment from Hotel Management
Mar 1, 2016 by Candy, Hotel Management
Thank you for your nice and honest comments. We are glad your stay was good. And we do look forward in seeing you again. Guest Services Candy S
4 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Nice but not what I expected

Posted Jul 26, 2015
Thought I was getting a suite, but I did not and could not upgrade because I had booked on expedia. 3 adults and two toddlers were kind of cramped. But we managed because of who was there.Don't know if it was the cheaper rate through expedia or the hotel. Lesson learned!!
Comment from Hotel Management
Oct 7, 2015 by candy, Hotel Management
Thank you for your feedback. We committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience for you. Please accept our sincere apologies for any inconvenience it may have caused you.
5 out of 5
Recommended
for Everyone
by A verified traveler from La

No complaints

Posted May 19, 2015
Everything was good and clean and right.I have no complaints and everything was exactly as it should have been, clean and in place as expected.
Comment from Hotel Management
Oct 7, 2015 by Candy, Hotel Management
On behalf of our entire staff, thanks for staying with us. I am happy to hear that you enjoyed your stay! I will be passing on your comments so that we may continue to provide great service, and a great hotel, that meets your expectations. Guest Services Candy S
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Review

Posted Jan 8, 2015
Pros: Almost Everything.
Cons: The omelets. I've had better.
Location: I hate Orange, Texas.
Virtually perfect. And I won't add any more. I find this tiresome.
Comment from Hotel Management
Mar 8, 2015 by Candy, Hotel Management
Thank you for taking the time to complete a review on your stay. We assure you that every comment, no matter how small, it is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is. Guest Services, Candy S.
5 out of 5
Recommended
for Couples
by A verified traveler from Texas

Quick get away...

Posted Jul 22, 2014
Pros: Great Hotel nice!
Cons: nothing its all good!!!!
Location: Close to town and right on the freeway
This is great place to stay... Staff are great and room clean and nice!
Comment from Hotel Management
Feb 7, 2015 by Candy, Hotel Management
Dear J, On behalf of our entire staff, thanks for staying with us. I am happy to hear that you enjoyed your stay! I will be passing on your comments so that we may continue to provide great service, and a great hotel, that meets your expectations. Once again, thanks for your stay! Thank you Guest Services
2 out of 5
by A verified traveler

Not very happy with this hotel!

Posted Jul 7, 2014
Reserved a king bed got 2 queens. Plus it was very dirty...water was yellow!
Comment from Hotel Management
Feb 7, 2015 by Candy, Hotel Management
Dear Guest, Thank you for taking the time to post a review, It was a pleasure to have hosted you recently. However, it is unfortunate to know that your room was not at par with your standards. We appreciate you bringing this to our attention and rest assured that we are taking necessary steps for improvement. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Thank you Guest Services
5 out of 5
Recommended
for Everyone
by Angie from Louisiana

Girls' Theater Outing

Posted Apr 22, 2014
Nice hotel, friendly staff, location near restaurants and theater...wonderful get-away!
Comment from Hotel Management
Feb 7, 2015 by Candy, Hotel Management
Dear Angie, Thank you for taking the time to give feedback regarding your stay. We truly value the opinions of our guests and we are thrilled your stay with us was pleasant. We hope if your ever in the area again please stop by for another visit. Thank you, Guest Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick Trip

Posted Jun 14, 2013
Pros: Price, clean room, & great staff.
Cons: Not much.
Location: Did not have enough time to explore
Great stay at this hotel. It is on a side road parallel to I-10. The hotel is in great condition and the staff is very efficient. Definitely recommend this hotel for use.
5 out of 5
Recommended
for Everyone
by Wendy from Katy, TX, USA

Still great.

Posted Sep 25, 2012
Pros: Everything is my favorite thing.
Location: Set back off the highway. A little difficult to find. If you Google Earth first to see what it looks like it helps.
I love this hotel. It is the second time at the hotel and it is so nice to come back and find it is just a nice as the first time. I will stay here again when I am in the area as it is very comfortable, nice staff, beautiful swimming pool, and the beds are so incredibley comfortable. Great job!
5 out of 5
Recommended
for Everyone
by Kathy from Houston, TX

Great for business travel

Posted Jul 17, 2012
I called ahead for early check-in and first floor room request. Not only did I get both requests, I was greeted by name when I entered the hotel. All the staff I met were very friendly and helpful. Also had a recommendation for a restaurant which was nice since it was my first time in Orange, TX.