Ratings based on 69 Verified Reviews

4.0 out of 5
76% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean

Posted Nov 15, 2016
Pros: Friendly staff
Cons: Rooms had an odd smell.
I used it for work. It was clean, friendly, and convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean

Posted Nov 15, 2016
Pros: Friendly staff
Cons: had an odd smell
I have stayed in better, but I have also stayed in worse.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

The room was very clean, neat and tidy.

Posted Nov 8, 2016
Pros: We love the Cleanness of the room and friendly staff.
Cons: The size of the bathroom, it was small and the toilet was so low. It couldn't get any lower.
Location: Location is good. Near mall and restaurants. Not much to do in Port Arthur, TX.
5 out of 5
Recommended
for Everyone
by A verified traveler from Converse , LA

Great location

Posted Oct 27, 2016
Hotel was close to the airport , very friendly staff and very helpful. Close to all sorts of food and shopping. I would recommend to all my friends and family. The hotel was clean and comfortable. I will stay here again if I get the chance!
4 out of 5
Recommended
for Everyone
by A verified traveler

Only 1 bad thing

Posted Oct 24, 2016 on Orbitz
This hotel was amazing but was misinformed at check in about breakfast.
1 out of 5
by A verified traveler

won't be back

Posted Sep 26, 2016 on Hotels
The staff was rude. She explained they were completely booked when we asked to see if there was any upgrades, the parking lot emptiness proved they were not sold out. The girl that checked us in, was so rude. Like we were a bother. The girl checking us out, had no idea how a third party booking worked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2016 on Hotels
3 out of 5
by A verified traveler from Houston

Not staying here again

Posted Sep 12, 2016 on Hotels
Small room, bathroom floor dirty with hair. Corners of bathroom dirty with hair, debris.
1 out of 5
by Terrance from Temple

Posted Aug 16, 2016 on Hotels
The front desk clerk what was nice. Yet when I told her about the things I was wrong in a row I did not get a price cut. And I'm very disappointed in that
5 out of 5
by Renee from Houston, Tx

Posted Jul 29, 2016 on Hotels
Only complaint...breakfast ended at 10:00 AM on a Sunday morning. Ridiculous after a Saturday late night wedding, which was at the HOTEL!