Ratings based on 185 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, TX

Great Hotel

Posted Nov 24, 2017
We chose to stay at this hotel due to our water being turned off at our home temporarily for repairs. We needed a hotel that was pet friendly due to needing are too spoiled labs to be able to stay with us. It was pleasant that they did not have a pet deposit. They gave us a room on the first floor so we didn't have to take our dogs upstairs. The room was very cozy clean and comfortable. They had a great social in the evening with complimentary beer and wine, the morning breakfast buffet was better than expected. I would recommend this hotel to anyone you coming through Beaumont.
Comment from Hotel Management
Nov 25, 2017 by Alanna Hall, Hotel Management
Thank you so much for your compliments. We hope you felt at home during your recent stay We would love to welcome you home again if you ever need to stay again. Sincerely, Alanna Hall Operations Manager Homewood Suites Beaumont
4 out of 5
by Tahitia

This traveler left a rating score only Posted Sep 25, 2017 on Hotels
1 out of 5
by A verified traveler

Not a good experience

Posted Sep 6, 2017
Pros: The kitchen staff were efficient, helpful and the best ambassadors for this hotel.
Cons: Management, housekeeping, WIFI access.
Location: An alligator farm.
Not all rooms have WIFI; we had to move to another room to have WIFI access; every morning they asked for our dirty towels, they did not have enough towels for all rooms, twice our room did not get cleaned and when it did it was not thorough. At the price, I expect better.
1 out of 5
by Harry

Posted Sep 5, 2017 on Hotels
They didn't have any water
5 out of 5
by LaShawn

Posted Sep 3, 2017 on Hotels
No water of course
5 out of 5
by Lanessa

Wonderful clean hotel

Posted Aug 12, 2017 on Hotels
Very clean hotel room with comfortable space. Loved breakfast and the dinner provided!
4 out of 5
by Constance

This traveler left a rating score only Posted Jul 30, 2017 on Hotels
3 out of 5
by A verified traveler

Posted Jul 30, 2017 on Hotels
Room was fine, but expected more from Homewood's other amenities. The breakfast and manager's receptions were average at best - not particularly high quality, sometimes late. Produce wasn't in great shape. Pool tables had umbrellas missing (with poles still intact). Nothing was horrible, but we've stayed at Homewood in the past and seen much better. Would stay here again, but there might be better options.
3 out of 5
by April

Ok

Posted Jul 23, 2017 on Hotels
It was ok wasn't really many choices to pick from
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Jul 21, 2017
Everyone we dealt with was so pleasant and helpful. April was especially friendly and helpful.