Ratings based on 337 Verified Reviews

3.6 out of 5
72% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Corona, CA

Nice hotel close to my family

Posted Aug 23, 2017
Overall pleased with our stay, the hot breakfast was wonderfully prepared.
Comment from Hotel Management
Sep 8, 2017 by Melody, Hotel Management
Thank you for staying with us. We look forward to you staying with us next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco, Tx

Filled the bill

Posted Jul 16, 2017
I searched long and hard for the right place to stay. My budget was limited and I finally went with the name and hoped for the best. The lady at the front desk was helpful and polite. Noise level was minimal. My a/c was a little loud, but didn't really bother me. The bed was so comfortable. Overall, a good experience. I would stay there again.
Comment from Hotel Management
Aug 14, 2017 by Melody, Hotel Management
Thank you for staying with us. We work hard to make sure our guests' are happy. We look forward to you staying with us again.
4 out of 5
by ana

Will stay here again

Posted Jun 20, 2017 on Hotels
We were in Beaumont visiting family stayed at this hotel for three days. Check in was easy fast and the staff friendly and courteous. Room was clean and beds comfortable. Free breakfast breakfast was extensive: egg and cheese omelet, sausages, cereals, biscuits and gravy, waffles, bagels and cream cheese, blueberry muffins and much more including Apple and orange juice. My 12 year old grandson had plenty to eat. He also loved the swimming pool. WiFi was strong. The one thing I did not like was the noise from the I- 10 traffic even though once you closed the door and with the air conditioner on the noise was minimized. Overall it was a wonderful experience. I will stay here again. Oh, one more thing, I felt safe there since numerous times there was a security guard walking the balconies during the evening and night. Very friendly said " good evening " every time.
Comment from Hotel Management
Jun 22, 2017 by AGM, Hotel Management
I wanted to thank you for staying with us. We appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to this area again, don't hesitate to call us.
5 out of 5
by Sharon

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 22, 2017 by AGM, Hotel Management
I wanted to thank you for staying with and for writing a review. We work hard to make our guests' happy.
4 out of 5
by A verified traveler

Good hotel, good price

Posted Jun 16, 2017 on Hotels
The hotel was a little bit more than what I expected. The room was very clean. The service was very nice. There were a few things in the room that didn't work, but once the front desk was notified they fixed it accordingly. Breakfast was excellent. They had many choices. The swimming pool was dirty though, the water looked yellow. But it did have the smell of chlorine so we know that they were maintaining it.
Comment from Hotel Management
Jun 19, 2017 by AGM, Hotel Management
I wanted to take the time and thank you for staying with us. We work hard to make sure our guest are happy. Thank you for writing a review. We look forward to you staying with us again.
3 out of 5
by Pedro

Posted Jun 13, 2017 on Hotels
3 towels only
Comment from Hotel Management
Jun 15, 2017 by AGM, Hotel Management
I wanted to thank you for staying with us. I am sorry you were not happy. We will work hard to fix the issue you experienced while staying with us. Thank you for letting us know.
3 out of 5
by Blanca

nice staff, but room felt damp

Posted Jun 6, 2017 on Hotels
The hotel staff was very nice but the hotel smelled damp, maybe was the area of where the hotel was located.
Comment from Hotel Management
Jun 9, 2017 by AGM, Hotel Management
I wanted to thank you for staying with us. Thank you for writing a review. We work hard to make sure our guest are happy.
1 out of 5
by ERECKA

Don't Stop

Posted Jun 1, 2017 on Hotels
This place was dirty. Outdated and scary. I would not recommend to anyone. We had to sleep with the iron board by the adjoining door. There was a spot on the floor that looked suspicious. The smell in our room was rancid mixed with cleaning solution. If you are in a bind on time and no other hotels or money. It's ok for a few overnight hours but wouldn't recommend.
Comment from Hotel Management
Jun 5, 2017 by AGM, Hotel Management
We are sorry you were unhappy. We will work hard to fix the issue you experienced. Thank you for letting us know.
2 out of 5
by A verified traveler from Louisiana

Posted Jun 1, 2017
Questionable people hanging around outside. Floors were damp.
Comment from Hotel Management
Jun 5, 2017 by Melody, Hotel Management
Thank you for staying at our hotel. We will work hard to fix the issue you experienced. Thank you for letting us know.
4 out of 5
by A verified traveler

Posted May 27, 2017 on Hotels
Comment from Hotel Management
May 31, 2017 by AGM, Hotel Management
Thank you for choosing to stay with us. Thank you for taking the time to write a review. We hope you stay with us again.