Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from Texas
Could be a nice hotelPosted Sep 28, 2015
When we checked in we were given the keys to a room that had not been cleaned. We had to go request a clean room which they were quick to correct. Caulk around the shower was black in areas and needs to be replaced. The next morning we were woke up by the maid knocking on the door. The friendliest staff member at this hotel was the maid. When we checked out we put the keys on the counter and the clerk grabbed them and never said any thing to us.....there was no I hope you enjoyed your stay or have a good day.
for Everyoneby A verified traveler from Las Vegas NV
Very nice hotel with friendly staffPosted Sep 15, 2015
Very nice hotel great location with easy freeway access. Close to good restaurants and shopping
for Familiesby A verified traveler
Posted Aug 21, 2015 on Hotels
for Everyoneby A verified traveler from Houston
Wonderful hotel near mall.Posted Jul 31, 2015
Cons: Breakfast could improve on coffee; offer ice coffee.
Location: Near hospital, mall, and various eateries.
Hotel is conveniently located near the hospital; making it easier on people who has loved ones that are on a long term stay. Comfortable beds with spacious room. Friendly and helpful staff.
for Familiesby Phyllis from Clayton, Al
Good motelPosted Jun 23, 2015 on Hotels
Friendly service, rooms were clean
for Couplesby Raymond
Posted Jun 18, 2015 on Hotels
for Couplesby A verified traveler
Adequate, but not outstanding.Posted Jun 5, 2015 on Hotels
We came to Port Arthur to get away for a few days and needed a hotel with a kitchen due to diet restrictions. The room itself was fine - the size was adequate and the room was clean. The kitchen was a 2-burner cooktop, microwave, frig, and a few essentials for cooking and serving. One of two burners did not work. If you book here, try to get a room away from the elevator because it makes a loud dinging sound every time it reaches a new floor which you can hear very clearly inside the rooms near the elevator. The breakfast was adequate, reconstituted eggs and sausage patties, and the usual pancakes, fruit, cereal, oatmeal, etc. What was lacking was service from the staff. There were little things they should have done to make our stay more pleasant - like warn us when they changed the wifi password, and be attentive to the breakfast area. We shouldn't have to search for someone to ask for the food items to be replenished. Overall, it wasn't a bad stay, but just a little more effort and service and it would have been great.
for Couplesby Nancy from Roma
convinientPosted Jan 9, 2015 on Hotels
It was a little pricier than usual but the comfort was the same. Right in the middle of town and very convinient.
for Personal Eventby Melissa from NB
Nice HotelPosted Dec 15, 2014 on Hotels
The desk clerk was very friendly and helpful. The room was clean and smelled fresh. I will stay there again when I go to travel to Port Arthur again.
for Couplesby Nancy from Roma
Great!Posted Dec 5, 2014 on Hotels
Great hotel with great staff at a great location.