Ratings based on 119 Verified Reviews

3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
We went to Beaumont for one night with friends. This hotel was perfectly fine for our needs. The staff was friendly and efficient. The rooms were comfortable and very clean. It was perfectly fine especially for the price and the easy location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good deal in Beaumont

Posted Feb 11, 2017
I would come back. Very good hotel and the breakfast was outstanding.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
Thanks so much for taking the time to share your review following your visit here in our hotel. It is great to hear from you, and knowing that you will come back and stay with us again. Thank you for staying at our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Beaumont trip

Posted Feb 1, 2017
Pros: Friendly staff and good rate
Cons: Rooms could be updated and renovated.
Location: Next door to Carraba's and near other good restaurants.
Staff was very friendly and helpful. All staff that was in the hall spoke to us whenever we passed by. I can't say I have ever had a waffle shaped as the state of Texas; but I did at this hotel, and it was quite tasty.
Comment from Hotel Management
Feb 5, 2017 by Manager, Hotel Management
I am happy to learn that you enjoyed the accommodation we provided and found our staff attentive. Indeed, a pleasure to have the chance of serving you again. Thank you for your business.
2 out of 5
by A verified traveler

Cross-country road trip

Posted Jan 20, 2017
Room smelled, was so late from a long day on the road to switch, slept well but my daughrer said it smelled like a** ! And it did. ! Hot breakfast was cold,
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
I apologize for the discomfort you and your daughter experienced during your stay with us. We will verify what took place during your visit and call the attention of concerned staff.team for corrective measure.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel right off the highway

Posted Jan 11, 2017
Pros: Adjustable showerhead
Cons: Breakfast could be better. Facility in general could use updating.
Location: right off the highway
This hotel was pretty average, but really not bad overall. The room was decently kept, the desk clerk was friendly enough, and the grounds were in decent shape. The breakfast could have been better, as the only "Hot" food was waffles, with the eggs and sausage having to be warmed up in the microwave by everyone who ate them.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
Thank you for your review. We regret to hear that you weren't thoroughly impressed with our breakfast services, though it is good to hear that you found the majority of your experience to be satisfactory. We hope that during your next stay, your expectations will be far surpassed.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Passing through area on my way to AZ
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Dear guest, It was lovely to hear h\from you. Thank you very much for taking the time to share with us your feedback score during your quick stay here in our hotel. I am glad that you were comfortable as you gave us positive feedback score. We will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from US

Nice Hotel close to restaraunts.

Posted Nov 10, 2016
Pros: It was clean and had a good bed.
Cons: web speed
I got there a couple hrs before checkin and they got me a room with no hassle.
Comment from Hotel Management
Nov 26, 2016 by Guest Relations Manager, Hotel Management
Dear Gary, Thank you very much for your sharing your thoughts and assessment of your stay in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Guest, Wonderful to hear from you and see this 5 star rating, we are so happy to know we met your needs and achieved our goals in service. Thank you and come back soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from las vegas, United States of America

Good Solid Value

Posted Nov 4, 2016
Pros: efficient check in, quiet room, home-style feel
Cons: just a little higher priced than I would have thought, but within or below the area rates
Location: near the Galleria with its related night life, good cafes, walking paths and landscaping
This hotel has open, ground level, weatherproof, secure parking, convenient to lobby; a definite plus. The lobby and amenities look fine, and well kept, without the artsy design often presented in other hotels. They don't try to seem hip. Reception seemed neutral but did a serviceable efficient job. Corridors and elevators looked newly refurbished and well kept, as did the room. It did not feel like a hotel as much as a home. Maybe not impressive for receptions and affairs but comfortable to stay. I did see a few family guests as I stayed on a weekend. For a good location near the Galleria without drama or issues, I recommend this to travelers who need to rest and go to meetings in the area.
Comment from Hotel Management
Nov 9, 2016 by Guest Relations Manager , Hotel Management
Christopher, I am so glad that you enjoyed your stay and that you found the accommodations and service to fit your needs with a home-style feel. Also great to hear of your details of near by activities and dining. We also appreciate your recommendation and time spent sharing your review, Thank you and please come see us again the next time your in the area.
5 out of 5
by A verified traveler

Great room!

Posted Oct 30, 2016 on Hotels
Stayed for 6 nights and had no problems. The room was spacious and staff was friendly and welcoming. Upon arrival as well as everyday I returned from my daily activities I could smell the cleanliness of the room. Would definitely stay here again!!
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Dear guest, It was wonderful to hear that we were able to meet your expectations following your visit here in our hotel. Please know that we value your business, we will do our best to make your next stay a much better experience. Kind regards.