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very good except no continental breakfast. there was no indication of when breakfast would be served again
There were a lot of positives about this hotel and I would probably go back. There were a couple of things that I disliked and at least one item they can work on.
Overall was a very pleasant stay. Did have flooding in parking lot due to heavy rain, had to wade in deep water due to runoff from rain gutters getting into our car and toilet overflowed due to rains per front desk. City problem according to staff. Staff did take care of the overflow quickly. We ...
The staff were all smiles and not shy about greeting every time we saw one. The entire hotel was clean and well stocked. The breakfast area was well stocked and the food was fresh and hot or cold as needed. The staff for that department were on hand taking care of everything continuously. It was ...
My wife & I traveled to Port Arthur TX for her mother's funeral last month; in addition, we spent much of the following week cleaning her house--an additionally stressful reason for the trip. We returned to the hotel each evening ... tired & dirty. What a welcome relief to find our room clean & restocked ...
After a day of fishing on the coast this room was perfect for relaxing. The bed was really comfortable and the shower had endless hot water! The room was clean and updated.
I enjoy staying at this hotel to visit my family as it's affordable and comfortable. A free breakfast is included. There are cameras watching the entire perimeter of the hotel, so I feel safe. They offer an indoor pool and Jacuzzi. Cable tv is welcome as is the sitting area in my room. The staff ...
The hotel itself was nice, the staff were friendly. The parking was ok. The only thing I did not like was the wet carpet in the room and the broken chair.
I would think for the most exspensive hotel in the area they would stock toilet paper of a greater value than the local convieient store. Morning breakfast with bacon and sausage was very good and the staff was very friendly.
The room was very clean and it also had a dehumidifier which I thought was a nice touch. We checked in really late at night and checked out early so we were only there about 6 hours. It was great. I would definitely stay again.
Was very cozy and comfortable, I would come back, was. Able. To enjoy the pool kn peace, and gtrst breakfast
I have stayed here many times over the years. They are still trying to recover from Harvey and construction is ongoing. In the face of the recovery the staff was as helpful and friendly as it has always been. Best of luck to them all.
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