Ratings based on 775 Verified Reviews

3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean convenient cheerful.

Posted Sep 12, 2017
A good feeling at this motel. Great layout and pleasant clientele. Convenient, and excellent value. The best of Quebecers.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel, easy drive to Quebec downtown

Posted Sep 1, 2017
We loved our short (1 night) stay here. The pool was refreshing after a long day of driving and breakfast the next morning filled us up so we could explore the city before continuing on our road trip.
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
Thank you for your comment. It's a pleasure to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Overall nice, pool and hot tub were fantastic. Room had a strange layout with the bath in the main room, but overall it was clean and comfortable
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
Thank you for your comment
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Clean, comfortable , about 4miles to the old queb c
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
Thank you for your comment
1 out of 5
by A verified traveler from alma quebec

Lost reservation

Posted Aug 29, 2017
We got to the hotel and they didnt have our reservation so we didnt have any room fort the night qe had to go somewhere else
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
We are sorry you did not have a room. There must have been a computer problem. This happens rarely.
4 out of 5
Recommended
for Everyone
by A verified traveler from Markham ON

Posted Aug 25, 2017
The staff are very helpful. Breakfast choices are limited. You have to pay extra if you require WIFI.
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
Thank you for your comment, the wi-fi is free by booking directly on our website.
2 out of 5
by A verified traveler from Montreal

Looked decent, until we got to the room

Posted Aug 23, 2017
Pros: Breakfast was decent.
Cons: Deep carpet cleaning or replacing them altogether.
Location: Close to downtown area by car.
The hotel-motel looked decent from the outside and from the lobby. The pool was nicer in pictures than in person, but what really disappointed was the room itself. The layout was really strange, with a curtain separating the bedroom "area" and the bathtub. That was weird but whatever. It was better price than most other hotels on our dates. The smell, however, was horrid. It was worse on the second floor and only after keeping the window open all night, did the smell subside. The smell was overwhelmingly moldy and so acrid that my nostrils were burning. I am not usually picky but this was the worst-smelling place I had ever stayed at. It made me feel like the rest of the room was dirty and, in fact, the bed cover and sheets were stained. Would not recommend staying there and can't help but feel terrible for the people working there daily.
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
We have a lot of room type, you can all see them on our website before making the reservation. We take cleanliness seriously, we have a lot of good reviews on cleanliness. If you notice something in your room come notify reception and we will fix the problem.
4 out of 5
by A verified traveler

Noise

Posted Aug 23, 2017
Pros: Hôtel very clean,
Cons: All room, done , before 3:00pm
Location: Near bike path, and river,quebec city
Noise , building balcons at 8:00am from behind the motel, and the room , Wasn 't ready until 3:30pm at Check -in.
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
We are sorry for the noise from the construction beside the hotel, it's out of our control. They are finished now. For arrivals it is 3 pm sometimes it can happen that your room is ready before or after. But be sure that we do everything to make it ready for 3h pm
2 out of 5
by A verified traveler from montreal,qc

A little disappointing

Posted Aug 20, 2017
Pros: Location only a few km from old Quebec city
Cons: Have someone in the office earlier than 8:00 a.m.
Location: Visit Montmorency falls, close to Quebec City.
We were given a room on second floor but we are seniors and second floor without elevator was not possible for us. We were given a room on ground floor which was very small, bathroom tiny. Toilet right in front of pedestal sink,nearly banging our head. We had to pay for Internet and $2.00 each for breakfast. However we knew of costs up front. The internet worked ok at night but in the early morning, non existent. Also we were up at 6:30 but breakfast not open until 8:30 with office opening at 8:00 As we were traveling on, this was not convenient for us. This may be ideal for families staying more than one night, but not for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Lovely Motel

Posted Jul 22, 2017
Wonderful Motel, family owned and operated, up to date decor, very clean. Friendly staff and great service. Location is off the main tourist area but close enough to be very convenient. 10 minute drive to most tourist attractions.
Comment from Hotel Management
Sep 9, 2017 by gérant, Hotel Management
Thank you for your comment to the pleasure of seeing you again