Ratings based on 429 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Very Nice Hotel

Posted Aug 21, 2017
Pros: I found the facilities to be be very nice and the rooms even better
Cons: Improve bedside electronic support to facilitate medical devices and other personal electronics
The staff was excellent and willing to help when minor issues occurred. The room was very nicely appointed in rich wood tones and the living room provided a great place to relax allowing room partners to retire without being disturbed. I do believe it should be an industry wide scandal to add "Resort Fees" when not mentioned and/or included in the room rate and when none of the "resort" facilities are used. The $25. parking fee/night for guests is another surprise that is not mentioned in the booking unless one is aware of the charge and specifically asks. I feel it is dishonest to add mandatory fees not mentioned in the cost at time of reservation. Just because other facilities may also do it does not make it right.
Comment from Hotel Management
Aug 25, 2017 by Kevin Shields, Hotel Management
Thank you for your review. We are looking at replacing some of the furniture in the rooms and adding another table next to the bed along with lamps that have USB ports built in for charging devices. Please come back soon. Kevin
5 out of 5
by Francine

Relaxation!

Posted Aug 21, 2017 on Hotels
Loved it so much I'm going back next month with friends and family!!
Comment from Hotel Management
Aug 25, 2017 by Kevin Shields, Hotel Management
Great!!! We look forward to seeing you again at the Beaver Creek Lodge. Be sure to call our concierge in advance if you have anything we can prepare for your experience. Kevin
4 out of 5
by Matt

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by Kevin Shields, Hotel Management
Matt, Thank you for your rating. Please come back and see us soon. Kevin
5 out of 5
by Katy

Posted Aug 9, 2017 on Hotels
Awesome location, great facility, wonderful staff. Special shout out to Roberta, the house keeping staff and the front desk staff for going above and beyond to honor my special request. Thank you!
Comment from Hotel Management
Aug 18, 2017 by Kevin Shields, Hotel Management
Katy, Thank you for your response!! I will let the team know of your nice comments. Please come back soon. Kevin
4 out of 5
by A verified traveler

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by Kevin Shields, Hotel Management
Thank you for your review and choosing the Beaver Creek Lodge. Please let us know of your future plans and our Concierge can assist in creating and adventurous experience. Kevin
5 out of 5
by Michelle

Posted Jul 25, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by Kevin Shields, Hotel Management
Thank you for your review and choosing the Beaver Creek Lodge. Please let us know of your future plans and our Concierge can assist in creating and adventurous experience. Kevin
4 out of 5
by Ryan

Nice hotel, great location!

Posted Jul 19, 2017 on Hotels
Very nice stay. Hotel and service were good. The location is great!
Comment from Hotel Management
Aug 4, 2017 by Kevin Shields, Hotel Management
Ryan, Thank you for your review and choosing the Beaver Creek Lodge. Please let us know of your future plans and our Concierge can assist in creating and adventurous experience. Kevin
5 out of 5
by susan

Posted Jul 18, 2017 on Hotels
We were only there to sleep so we didn't use all facilities or have much contact with anyone but front desk.
Comment from Hotel Management
Aug 25, 2017 by Kevin Shields, Hotel Management
Susan, Please come back when you have the opportunity to experience some of the wonderful activities at Beaver Creek. Thank you for staying with us and we hope to see you soon. Kevin
5 out of 5
by Thad

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by Kevin Shields, Hotel Management
Thank you for your review and choosing the Beaver Creek Lodge. Please let us know of your future plans and our Concierge can assist in creating and adventurous experience. Kevin
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2017
Great place. Location was amazing. And loved having the free dial a ride to get to Avon.
Comment from Hotel Management
Jul 16, 2017 by Kevin Shields, General Manager, Hotel Management
Thank you for staying with us at the Beaver Creek Lodge. Please let us know if there is anything that we can be of further assistance and please let our potential guests on trip advisor know about your experience. Kevin