Ratings based on 256 Verified Reviews

3.5 out of 5
66% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Friendly staff, clean room ,nice pool area, handy location. Remodeling going on but not a problem.
Comment from Hotel Management
Nov 13, 2017 by WGM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Easy on-off, friendly and helpful staff.

Posted Oct 18, 2017
Good overnight stop, small town on the river with everything you need to recharge.
Comment from Hotel Management
Oct 25, 2017 by WGM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next visit.
3 out of 5
by A verified traveler

Housekeeping

Posted Oct 9, 2017
Housekeeping left the door to my room ajarred and were blessed that nothing was taken. No apology letter or acknowledgment from the hotel. I am disappointed in their lack of response. Not even a reimbursement for a night stay.
Comment from Hotel Management
Oct 11, 2017 by WGM, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Please do not hesitate to contact the Hotel Manager directly if you would like to discuss this further.
1 out of 5
by A verified traveler

So Disappointed

Posted Sep 18, 2017
We were travelling for a funeral and this hotel was such a disappointment. Some of the rooms had been remodeled, ours was not one of those. The carpet was ancient and you stuck to it. We got in late, got into bed and listened to something beeping in our room ALL NIGHT LONG. When I told management in the morning they didn't seem to care. We tried to eat breakfast there and it was so dirty I couldn't. It took me three tries to get coffee mug that wasn't filthy. The silver wear bins were crusted with dirt. I called Expedia to explain how bad it was and the hotel refused to give us a refund. DON'T GO HERE!
Comment from Hotel Management
Sep 20, 2017 by WGM, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Park Inn by Radisson standards. Please contact the General Manager if you would like to discuss thid marrer further. Also since this room was purchased thru Expedia, any refunds would have to go directly thru them.
3 out of 5
by A verified traveler from pittsburgh

STILL renovating

Posted Sep 7, 2017
Pros: beds were comfortable
Cons: renovations, pricing
I read reviews back until last year before I went. The hotel was renovating then and still looks like it needs a lot of work. We were in a renovated room but the carpet was already fraying and there were nasty stains all over the chair. The bathroom looked nice and the bed was comfortable but the hallways were pretty unpleasant . We visited the bar and the bartender was great. It was very expensive though for drinks ! Overall it will do for a night if you are in town for a wedding or some other event. There are very few options in the area.
Comment from Hotel Management
Sep 11, 2017 by WGM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are still in the process of improving our guest's experience. Hopefully on your next visit our conditions will be more favorable. We look forward to your next stay.
4 out of 5
by Linda

Somewhat satisfied.

Posted Aug 22, 2017 on Hotels
Hotel was being remodeled and needed it bad in some areas. When we walked in the back hall I was very disappointed. The carpet was stained and very nasty looking. I was afraid our rooms would be the same, but when we opened the door it was very nice. We were right on the pool and it was beautiful. There was a back patio off the pool and playground area but it was not clean. They also have a bar and had a band on Friday night which was very loud. Both doors to the bar and grill were open letting the noise out into the hotel area. This with the noise from the pool was very un-nerving. People at the front desk were very nice. Not sure if I would stay here again. The continental breakfast was lacking and was only opened M-F. Bar & Grill open Sat and Sun. Breakfast buffet was pricey $10.95 Wonderful place down Hwy 18 Athens Family Restaurant had a marvelous breakfast for $5.95 up
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to review your stay with us in Beaver Falls. We appreciate your comments and will do our best to address your concerns. We hope to see you back again when you are traveling in the area.
4 out of 5
by Audra

Just "OK"

Posted Aug 21, 2017 on Hotels
The room was clean. The bed and linens where not so great. Sheets were very scratchy and bed was hard. And, the hot and cold were reversed in the bathroom. Our room was hit and never seemed to cool off, even having a/c set at 64.
Comment from Hotel Management
Aug 23, 2017
Thank you for taking the time to let us know about your stay with us. We appreciate your comments and will address the areas needed for improvement. We appreciate your buisness and hope to have you back the next time that you visit Beaver Falls.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Such friendly staff!

Posted Aug 20, 2017 on Orbitz
Pros: Location near the turnpike, friendly locals, gorgeous view of mountainous area and old railroad bridge.
Cons: Some kind of improvements were going on when we were there. Hotel is not new, but its age did not detract from our stay.
Location: As far as I know, the only thing nearby is the Pittsburgh International Race Complex.
We had a pleasant stay and would gladly stay here again if we are in the area. The staff was exceptionally nice.
Comment from Hotel Management
Aug 23, 2017 by Bill M, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next visit.
3 out of 5
by Frank

Beaver falls

Posted Aug 18, 2017 on Hotels
Underwhelming service. Poor continental breakfast and $12 breakfast on weekend.
Comment from Hotel Management
Aug 21, 2017
Thank you for your review. We take your comments seriously and will address the issues you mentioned. If you would like to talk more about your stay, you can contact the hotel directly, Thank you for your business.
5 out of 5
by Sarah

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Thank you for letting us know about your stay at the Park Inn by Radisson, Beaver Falls, PA. We appreciate your comments and hope to have you back again the next time you are in the area.