Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Wonderful hotel!!

Posted Aug 29, 2016
Great hotel & location!! Price was terrific & friendly service!! Would definitely recommend!!
4 out of 5
by A verified traveler from Virginia

Nice hotel

Posted Aug 23, 2016
The hotel itself was very nice. It's kinda in an out of the way place, which was fine with us. The staff that checked us in was very helpful and nice. The room was fine, and the breakfast was ok also. The staff checking us out was not very nice and seemed to have an attitude. Maybe she was just having a rough morning, I really don't know. She had a line waiting to get checked out when she finally came out from a back room. This was around 10. All other staff were nice and helpful. Overall, the hotel was clean and quiet and served our needs for the night stay.
5 out of 5
by A verified traveler from Toronto, Canada

Awesome Place almost like home

Posted Aug 8, 2016
Pros: Everything
Cons: Breakfast in morning needs to be better. But It is the same in all Hotels and Inns if it is free.
Location: Great location - Not too far off the highway. Lots to see on the way.
My husband and I travel a lot by car and always looking for places to stay. We had never stayed at a Sleep Inn before and I know that all Hotels vary according to management. Well this one gave me the best sleep. The first person we met was Zach and he put us at ease right away with his great service and friendly personality. The room was clean and comfortable. For the price, great value. I will definately stay there again.
5 out of 5
by Kayla

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jun 16, 2016 by Geraldine H Office Manag, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
3 out of 5
by Alondra from Alcoa, TN

Not a bad room if you're only there to sleep...

Posted May 31, 2016 on Hotels
Overall, the room served it's purpose for a place to stay while I visited a friend. The staff was friendly when we intereacted and the motel was easily accessible to surrounding areas. The room cleanliness was mediocre at best and several attempts to phone the front desk regarding the room and later for a wake up call went unanswered.
Comment from Hotel Management
Jun 16, 2016 by Geraldine H Office Manag, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However , I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
5 out of 5
by A verified traveler

Roadtrip to SC

Posted May 30, 2016 on Hotels
Traveling with a friend & her daughter so wanted a quiet neighborhood with nearby restaurants & breakfast in the morning...perfect!
4 out of 5
by Margaret A from Virginia

Needed Clean, Inexpensive, Comfortable Hotel

Posted May 28, 2016 on Hotels
Was looking for clean, inexpensive room for one night stay on our way to another destination. This hotel was located right off interstate. It was inexpensive and clean.
3 out of 5
by Frank

Posted May 26, 2016 on Hotels
Noisy air conditioners Poor TV reception
5 out of 5
by A verified traveler

Posted May 25, 2016
Nice new renovation. Good location. Quiet and clean. Good breakfast. Rooms a little small, but that's not a huge deal breaker. Staff was friendly and helpful. Great wifi!
Comment from Hotel Management
May 26, 2016 by Geraldine H GM, Hotel Management
On behalf of our staff, I am writing to let you know how delighted we were to receive your kind words of praise. See you again on your next trip to Beaver/Beckley!
5 out of 5
by A verified traveler

Much nicer than I expected!

Posted May 23, 2016
This is the nicest Sleep Inn I have ever been to. The pillows are amazing and the decorations are lovely.
Comment from Hotel Management
May 26, 2016 by Geraldine H GM, Hotel Management
Thank you for posting your comments about our hotel. I am happy to hear that you enjoyed our new bedding package and that you had a restful night's sleep!