Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Sherrie

Posted Apr 20, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by Stephney Pettry, Hotel Management
Thank you
1 out of 5
by Rebecca

Not pleased

Posted Apr 3, 2016 on Hotels
Neglected to say there was no elevator. Had to climb 3 flights of stairs with luggage.
Comment from Hotel Management
Jun 11, 2016 by Stephney Pettry, Hotel Management
Thank you for taking the time to review your recent stay. Please allow me to apologize on behalf of the entire staff for not meeting your expectations.
5 out of 5
by A verified traveler

Posted Mar 29, 2016
Pros: Very friendly Front Desk Staff
Cons: I wanted to be on the Opt-out list, but a phone call did go through to the room.
Location: There are many food establishments nearby.
Easy Check In late night. Clean Room and a free upgrade was approved. Friendly Staff! It is nice to enter an establishment where people enjoy their jobs! Tamika was lovely!
Comment from Hotel Management
Mar 30, 2016 by Stephney Pettry, GM, Hotel Management
Thank you for the wonderful comments. I will forward your comments to Tamika as well. We appreciate your business and hope to see you again soon.
2 out of 5
by A verified traveler

Posted Mar 18, 2016
The hotel room we were given was not prepared for use. The carpets and hallways were stinky. Not a good representation of the chain.
Comment from Hotel Management
Mar 29, 2016 by Stehney Pettry, GM, Hotel Management
Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel. I do hope you took advantage of the free full hot breakfast buffet the next morning or the Restaurant and Lounge the night of your stay. Thank you for your business.
3 out of 5
by Donnalynn from Toronto

Posted Mar 18, 2016 on Hotels
Overnight stay on the way to Myrtle Beach. Very clean. Lots of restaurants nearby. A bit dated but good enough for one night.
Comment from Hotel Management
Jun 4, 2016 by Stephney Pettry, Hotel Management
Thank you for your review. We appreciate your comments and hope to see you again soon.
5 out of 5
by A verified traveler from stayed in Beckley WV. from Ontario Canada

Great stop on our travels.

Posted Feb 26, 2016
Great hotel. Walking distance to restaurants. Very Comfy bed! Best hotel continental breakfast ever.
Comment from Hotel Management
Mar 4, 2016 by Stephney Pettry, GM, Hotel Management
Thank you for your wonderful comments. We strive to make every guest experience a great one. We hope to see you again soon.
2 out of 5
by David from Irwin, Pa

Not Nice !

Posted Feb 17, 2016 on Hotels
The room wasn't very clean. The furniture was dirty. The room key didn't work. The breakfast was very good. I would stay here again.
Comment from Hotel Management
Apr 23, 2016 by Stephney Pettry, Hotel Management
Thank you for your review. I am glad to hear that your overall experience was good. I'm sorry to hear that your room wasn't up to your standards. We do appreciate your business and hope you would give us another chance to make it up to you.
2 out of 5
by Brittany

Posted Feb 16, 2016 on Hotels
Paid 98$ for a room that was 66$. Very disappointed. Only good thing was the bar.
Comment from Hotel Management
May 7, 2016 by Stephney Pettry, Hotel Management
We appreciate you taking the time to provide us with your comments. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please know that we are looking at your comments to see what we can change to make every guest experience a positive one.
4 out of 5
by A verified traveler

Posted Feb 7, 2016
Great Hotel.....needs some instruction on how to use the facilities to prepare the breakfast food. i.e. how do you get hot water for tea ??
Comment from Hotel Management
Feb 8, 2016 by Stephney Pettry, GM, Hotel Management
Thank you for your response on our hotel. We appreciate your kind words and appreciate your business.
4 out of 5
by A verified traveler

Always stay here when in town!

Posted Jan 1, 2016 on Hotels
Could use a small refrigerator but all else is great! Love the attached bar/night time spot.
Comment from Hotel Management
Apr 9, 2016 by Stephney Pettry, Hotel Management
We appreciate your business. I'm glad you enjoyed your time in our night club. When making your future reservations please ask for a Micro/Frig Room, so our front desk can make sure you get one to help with your stay. Again we thank you for taking time out to review our hotel.