Ratings based on 269 Verified Reviews

3.4 out of 5
69% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Just what was needed for the trip.

Posted Mar 20, 2017
Really was surprised to have honey to go with my coffee, first place to have it available. Enjoyed the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for overnight when traveling

Posted Mar 12, 2017
Just needed a place to stay overnight, price was right, most don't offer breakfast at this price, breakfast was adequate.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

It's a place to sleep

Posted Mar 2, 2017
Pros: It was cleaner than I expected.
Cons: Locking the back door and fixing the Expedia site.
Location: There are lots of restaurants nearby.
I was only passing through and needed a place to spend the night. I don't think I would have wanted to spend more time there but it was sufficient for my needs. I travel with dogs and on the Expedia site, it lists both a pet fee and a pet deposit. The staff seemed confused when I suggested that someone should correct it. There was also a back door that was left insecure. They said that it needed a key so it would lock and it was "usually" locked around midnight. Considering the fact that there was some confusion when I mentioned it, I'm not entirely sure if it was locked later. Considering that the door opens to a very dark part of the property and is obscured from the staff, I don't think it should be left open even though it is a bit more convenient.
2 out of 5
by A verified traveler from pgh pa

Posted Feb 11, 2017
Pros: Comfortable mattress
Cons: Everything but the mattress
Location: We just stayed the night and got back on the road in the morning
We will look for another place to stay on our return trip
Comment from Hotel Management
Feb 14, 2017 by Travelodge, Hotel Management
On behalf of our entire team I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from Beckley, WV

Very nice place to stay

Posted Feb 5, 2017
Pros: Cleanliness and cost
Cons: It is fine as it is for an economical overnight stay
Location: Lots of hiking and river rafting nearby
We stayed in the older part of this motel for one night. It was clean, quiet and served a wonderful breakfast. The cost was very reasonable and there is a Dairy Queen right beside it on one side and a gas station on the other - very convenient. Ovearall a very nice place to stay.
Comment from Hotel Management
Feb 9, 2017 by Travelodge, Hotel Management
Thank you for your feedback, we work very hard to ensure a clean and safe environment for our guest. We are pleased that we met your expectations and we hope to see you again in your future travels through Beckley, Wv.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2017
The room was clean and the staff was friendly and helpful. The breakfast had a variety of choices and the coffee was good. It is a perfect place to stay the night when traveling.
Comment from Hotel Management
Jan 5, 2017 by Travelodge, Hotel Management
Thank you for your feedback, we work very hard to maintain a clean and safe environment for our guest. Once again thank your for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach, Va

Nice Hotel, Close To Highway

Posted Dec 24, 2016
First of all, the hotel staff was very pleasant and kind! Check in was very simple. The room I stayed in was clean and the perfect size for my family. The hotel offered a nice breakfast in the morning as well. Overall, I would recommend this Travelodge to anyone.They also accept pets which was awesome.
Comment from Hotel Management
Dec 26, 2016 by Travelodge, Hotel Management
Thank you for your feedback I will let the staff here at the Travelodge know that their hard work does make a difference to a traveler who is tired and just wants to have a clean and safe place to stay. We hope to see you again, once again thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Convenient hotel

Posted Dec 13, 2016
Professional staff, quick check In. Clean and well furnished room. Great deal for the price.
Comment from Hotel Management
Dec 14, 2016 by Travelodge, Hotel Management
Thank you for your feedback. We are pleased that we met your expectations and we look forward to having you and your family stay with us again. Once again thank you for your feedback.
4 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for your feedback.