Ratings based on 81 Verified Reviews

3.4 out of 5
65% of guests recommend
3.4 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from pgh pa

Posted Feb 11, 2017
Pros: Comfortable mattress
Cons: Everything but the mattress
Location: We just stayed the night and got back on the road in the morning
We will look for another place to stay on our return trip
Comment from Hotel Management
Feb 14, 2017 by Travelodge, Hotel Management
On behalf of our entire team I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from Beckley, WV

Very nice place to stay

Posted Feb 5, 2017
Pros: Cleanliness and cost
Cons: It is fine as it is for an economical overnight stay
Location: Lots of hiking and river rafting nearby
We stayed in the older part of this motel for one night. It was clean, quiet and served a wonderful breakfast. The cost was very reasonable and there is a Dairy Queen right beside it on one side and a gas station on the other - very convenient. Ovearall a very nice place to stay.
Comment from Hotel Management
Feb 9, 2017 by Travelodge, Hotel Management
Thank you for your feedback, we work very hard to ensure a clean and safe environment for our guest. We are pleased that we met your expectations and we hope to see you again in your future travels through Beckley, Wv.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2017
The room was clean and the staff was friendly and helpful. The breakfast had a variety of choices and the coffee was good. It is a perfect place to stay the night when traveling.
Comment from Hotel Management
Jan 5, 2017 by Travelodge, Hotel Management
Thank you for your feedback, we work very hard to maintain a clean and safe environment for our guest. Once again thank your for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach, Va

Nice Hotel, Close To Highway

Posted Dec 24, 2016
First of all, the hotel staff was very pleasant and kind! Check in was very simple. The room I stayed in was clean and the perfect size for my family. The hotel offered a nice breakfast in the morning as well. Overall, I would recommend this Travelodge to anyone.They also accept pets which was awesome.
Comment from Hotel Management
Dec 26, 2016 by Travelodge, Hotel Management
Thank you for your feedback I will let the staff here at the Travelodge know that their hard work does make a difference to a traveler who is tired and just wants to have a clean and safe place to stay. We hope to see you again, once again thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Convenient hotel

Posted Dec 13, 2016
Professional staff, quick check In. Clean and well furnished room. Great deal for the price.
Comment from Hotel Management
Dec 14, 2016 by Travelodge, Hotel Management
Thank you for your feedback. We are pleased that we met your expectations and we look forward to having you and your family stay with us again. Once again thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value for travelers

Posted Dec 4, 2016
Very clean and convenient with a friendly helpful staff. Good breakfast too.... includes a waffle maker.
Comment from Hotel Management
Dec 5, 2016 by Travelodge, Hotel Management
Thank you for your feedback we are pleased that we met your expectations and you enjoyed the waffle maker it is pretty cool and all of our guest really like that they can make their own waffle. Once again thank you for your feedback.
3 out of 5
by A verified traveler from US

Cheap Place to Stay the Night

Posted Nov 24, 2016
Beds were comfortable. The room was supposed to be nonsmoking but it smelled smokey/musty. Time to break out the Fabreze.
Comment from Hotel Management
Nov 27, 2016 by Travelodge, Hotel Management
On behalf of our entire team I would like to apologize for not meeting your expectations. We will use your feedback to make improvements. Once again thank you for your feedback.
2 out of 5
by A verified traveler from Springfield ILL

Needs updates

Posted Nov 23, 2016
It was ok. Difficult to get into. Nothing to brag about. Had a confirmed reservation and when we got there they did not have it the room available. Had to settle for a different one.
Comment from Hotel Management
Nov 25, 2016 by Travelodge, Hotel Management
On behalf of our entire team, I would to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester,NY

CLEAN ROOM - LOW PRICE

Posted Oct 26, 2016
Pros: This Travelodge is very convenient to reach off rt 79. We stay here often on our return trips from Florida and it is always a good experience. We had accidently left our dog's toy in the room last time we stayed here and realized after we got home last June. After a phone call and a couple of days, we received the toy which was mailed to us. I really appreciate the staff, thank you!! You will see us a few times per year!!
Cons: My only complaint with Travelodge is finding the driveway! There are 2 signs, but still not real clear.
Comment from Hotel Management
Oct 28, 2016 by Travelodge, Hotel Management
Thank you so much for your feedback. We work very hard to maintain our property and it is a proud moment when our guest let us know that we have exceeded their expectations and to have you back will be a honor. Once again thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 22, 2016
Entrance to hotel is difficult and though pet friendly places to relieve your travel weary companions is minimal. Staff friendly and warm; room neat and clean
Comment from Hotel Management
Oct 23, 2016 by Travelodge, Hotel Management
Thank you for your feedback We are glad that your stay was a good one we try hard to accommodate our guest and give them a place to relax from long exhausting car rides. We do hope that you will visit us again.