Premium bedding, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Hampton Inn & Suites Manchester-Bedford

2.5 out of 5
Hampton Inn & Suites Manchester-Bedford
8 Hawthorne Dr, Bedford, NH

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dorleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way. Would highly recommend it.
Stayed 1 night in Apr 2024
Response from Jen on Apr 15, 2024
We look forward to having you all with us again in the future. Thank you for your feedback!

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
May be an older hotel but it is very clean and well taken care of.
Stayed 1 night in Apr 2024
Response from Jen on Apr 11, 2024
Thank you for your feedback. We look forward to having you with us again!

10/10 Excellent

Morgan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the room I had.
Stayed 1 night in Apr 2024
Response from Jen on Apr 10, 2024
Thank you for your feedback! Looking forward to having you all with us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jen on Apr 8, 2024
Thank you for your feedback!

8/10 Good

LAWRENCE

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024
Response from Jen on Apr 3, 2024
Thank you for your feedback!

2/10 Terrible

Manny

Business traveler
My shower was Luke warm at best. Terrible. No hot water my entire stay. Staff had no idea nor explanation.
Stayed 1 night in Mar 2024
Response from Jen on Mar 28, 2024
Thank you for your feedback. We are very sorry to hear your stay was uncomfortable. We have addressed this with maintenance and staff. Please feel free to contact the manager should you need to discuss further. However, your feedback is important.

10/10 Excellent

William, Concord

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Jen on Mar 25, 2024
Thank you for your feedback.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and property
Stayed 2 nights in Mar 2024
Response from Jen on Mar 21, 2024
Thank you for your feedback. We have enjoyed having you with us.

8/10 Good

Donna

Business traveler, Traveled with partner
Very clean
Stayed 1 night in Mar 2024
Response from Jen on Mar 11, 2024
Thank you for your feedback! We enjoyed having you as our guest.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very speedy, and the clerk was friendly and efficient.
Stayed 1 night in Mar 2024
Response from Jen on Mar 9, 2024
Thank you for your feedback! We have enjoyed having you with us.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jen on Mar 3, 2024
Thank you for your feedback.

8/10 Good

David

Stayed 1 night in Feb 2024
Response from Jen on Mar 21, 2024
Thank you for your feedback.

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jen on Feb 18, 2024
Thank you for your feedback. We look forward to your next stay with us!

4/10 Poor

Ben

Business traveler
Disliked: Staff & service, property conditions & facilities
Shower bench coming off the wall. Bedside tables coming off the wall. Front desk limited in knowledge. Breakfast selection was great
Stayed 3 nights in Feb 2024
Response from Jen on Feb 8, 2024
Thank you for your feedback. We are sorry to hear your stay wasn't satisfactory. I have shared your feedback with the maintenance team.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had another nice stay at the Hampton Inn - Bedford, N.H. I have stayed here many times and it always is a pleasant stay. The staff are friendly and helpful and couldn't be more accomodating. It's conveniently tucked away from the bustle of the shopping district. I am sure I will be back soon.
Stayed 2 nights in Feb 2024
Response from Jen on Feb 11, 2024
Thank you for your feedback. We have enjoyed having you as our guest! We are looking forward to your next stay with us.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jen on Jan 28, 2024
Thank you for your feedback.

6/10 Okay

Sandra, Candia

Stayed 1 night in Jan 2024
Response from Jen on Jan 10, 2024
Thank you for your feedback!

8/10 Good

toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jen on Jan 8, 2024
Thank you for your feedback!

8/10 Good

Kimberlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jen on Dec 28, 2023
Thank you for your feedback!

10/10 Excellent

Ronnie

Liked: Staff & service, property conditions & facilities
It was a fine nights stay
Stayed 1 night in Dec 2023
Response from Jen on Dec 22, 2023
Thank you for your feedback.

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jen on Dec 19, 2023
Thank you for your feedback.

4/10 Poor

Kenneth

Traveled with partner
I found a hair under the sheets when I peeled back the cover, the bed was not completely made, there were crumbs on the pull out tray of the night stand, the bottle of conditioner was empty in the shower, there was no tooth paste and the HVAC unit rattled all night.
Stayed 1 night in Dec 2023
Response from Steven on Dec 19, 2023
Thank you for taking the time to share your experience, I appreciate the time to have spoken with you in person about this experience.

8/10 Good

toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jen on Dec 11, 2023
Thank you for your feedback. We have enjoyed having you with us.

8/10 Good

Julie

Liked: Cleanliness, staff & service
Brief stay
We were at the hotel for one night. The staff was friendly and helpful. The breakfast was very good and the breakfast room was always open for coffee, tea and hot chocolate. The elevators sounded in need of repair and the heating/cooling system in the room was very loud and disruptive during the night. The hand held shower in our bathroom did not work.
Stayed 1 night in Dec 2023
Response from Jen on Jan 8, 2024
Thank you for your feedback. We are happy you enjoyed our staff, Breakfast and Coffee bar. Please contact the hotel directly regarding your stay with elevator, HVAC and shower.Thank you again for your feedback!

10/10 Excellent

Carolynne

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jen on Dec 11, 2023
Thank you for your feedback. Please come back and see us again soon.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jen on Dec 11, 2023
Thank you for your feedback. We can't wait to have you with us again in the future.

10/10 Excellent

Elycia

Stayed 2 nights in Nov 2023
Response from Jen on Dec 19, 2023
Thank you for your feedback.

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for me
Stayed 2 nights in Nov 2023
Response from Jen on Nov 28, 2023
Thank you for your feedback! We have enjoyed having you with us!

2/10 Terrible

Larry

Stayed 1 night in Nov 2023
Response from Jen on Dec 19, 2023
Thank you for your feedback!

8/10 Good

Natacha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfortable and room was clean. On the other hand I have to mention this that the heating system is very noisy, like sleeping with the compressor in the room. Hotel needs to upgrade the system cause it's an ongoing issue in the past also. Good breakfast with lots of variety.
Stayed 1 night in Nov 2023
Response from Jen on Nov 28, 2023
Thank you for your feedback. The loud noise in the heating is not common. It sounds like it needs to be serviced. In the future, please bring to our attention immediately so we could service and change your room for a better stay experience. Thank you for staying with us. We do hope to see you again soon!

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was quick and friendly Steve who checked us in was fantastic, phoned around to find restaurants that were open on Thanksgiving, a great help. He recomended the Red arrow diner, not to be missed.
Stayed 1 night in Nov 2023
Response from Jen on Nov 27, 2023
Thank you for your feedback. We are happy you enjoyed your stay and a nice meal on Thanksgiving. We look forward to your next stay with us.

10/10 Excellent

Tim

Stayed 1 night in Nov 2023
Response from Jen on Nov 20, 2023
Thank you for your feedback.

8/10 Good

Skye

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Nov 2023
Response from Jen on Nov 20, 2023
Thank you for your feedback!

10/10 Excellent

Dawn

Traveled with family
Liked: Amenities
Very quick check-in, and the help is very nice. The rooms were spacious as well equipped with a mini fride and microwave. Breakfast was nice and conformable seating for all. I wwould definitely stay again.
Stayed 2 nights in Nov 2023
Response from Jen on Nov 13, 2023
Thank you for your feedback. We have enjoyed having you with us.

10/10 Excellent

Enrique

Stayed 1 night in Nov 2023
Response from Jen on Nov 28, 2023
Thank you for your feedback!

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jen on Nov 5, 2023
Thank you for your feedback!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice.
Stayed 1 night in Nov 2023
Response from Jen on Nov 5, 2023
Thank you for your feedback!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jen on Oct 31, 2023
Thank you for your feedback! We have enjoyed having you with us as our guests!

2/10 Terrible

jerry

Traveled with partner
Girl that checked us in was terrible .
Stayed 1 night in Oct 2023
Response from Jen on Oct 31, 2023
We have shared your feedback with our team and management team. Thank you for sharing!

8/10 Good

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff were pleasant. Room had a fireplace.
Stayed 2 nights in Oct 2023
Response from Jen on Oct 29, 2023
Thank you for your feedback! We have enjoyed having you as our guest!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023
Response from Jen on Oct 23, 2023
Thank you for your feedback!

8/10 Good

Micheal

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jen on Oct 23, 2023
Thank you for your feedback!

6/10 Okay

Wilma

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property needs an update and a good cleaning.
Stayed 2 nights in Oct 2023
Response from Jen on Oct 23, 2023
We have shared your feedback with the management and ownership. Thank you for sharing your experience.

10/10 Excellent

lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jen on Oct 23, 2023
Thank you for your feedback!

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was perfect for the event
Stayed 2 nights in Oct 2023
Response from Jen on Oct 18, 2023
Thank you for your feedback!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct 2023
Just a quick overnight stay, but great place
Stayed 1 night in Oct 2023
Response from Jen on Oct 18, 2023
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Location and Close to Town
Arrived late at night due to flights and was welcomed by a friendly receptionist who provided suggestions for local eaters that were still open. Charming location, approximately a 10-15 minute drive from the Manchester Airport and 5 minute drive to grocery stores, restaurants, and other amenities. Room was clean, comfortable, and well maintained. Breakfast was good as well.
Stayed 2 nights in Oct 2023
Response from Jen on Oct 18, 2023
Thank you for your feedback! We look forward to having you with us again in the future!

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
I got a knock on my door from the desk clerk verifing that I was a guest the second day I was checked in. Then the maintaince crew came to my room 2 times to provide fireplace maintanice while I was in the room. I have been in the hotel business for many years. This is not right.
Stayed 3 nights in Oct 2023
Response from Jen on Oct 31, 2023
We have reviewed your feedback with our team. Thank you for your feedback.

8/10 Good

Anne L

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is they charged for bottled water. Offered two free bottles for some rooms but not for me bec I got my room through Expedia. Didn’t make sense. Should be either all or none.
Stayed 3 nights in Oct 2023
Response from Jen on Oct 5, 2023
Thank you for your feedback. We will share your experience with our staff and make adjustments!

6/10 Okay

Victoria, Lakewood

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has not aged well and not well maintained. the front desk attendants in the AM were loudly gossiping, I thought there were kids running around the hall.
Stayed 1 night in Oct 2023
Response from Jen on Oct 5, 2023
Thank you for your feedback. We have shared your feedback with the management.