Ratings based on 64 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from london
Ideal located main high streetPosted Nov 9, 2015
Friendly welcome clean tidy hotel room spacious facilities all good too
for Personal Eventby robert from Potters bar
5 starsPosted Aug 5, 2015 on Hotels
Lovely hotel and really great staff,food excellent
for Couplesby Helen from Orpington
Dave & H festival goers!Posted Aug 5, 2015 on Hotels
attended Standon Calling Festival so hotel too far away! Hotel in lovely setting very traditional. Needs a little updating. Breakfast was lovely cooked to order. Staff attentive would stay again in in area.
for Couplesby A verified traveler
Posted Aug 5, 2015 on Hotels
for Familiesby A verified traveler
Posted Apr 14, 2015 on Hotels
for Everyoneby A verified traveler
Quiet location in the Old TownPosted Apr 7, 2015
Pros: Good quiet location
Cons: Hot water supply and staff giving information rather than keep asking eg WiFi code.
We stayed in this hotel for two nights. The staff never mentioned about the restaurant for dinner or breakfast. The hot water supply was very slow to come through . Otherwise the room was a good size and very clean .
by A verified traveler from Essex
ShabbyPosted Mar 30, 2015
Pros: Convenient and reception staff were good
Location: In the Old Town
We stayed at the Cromwell because of a nearby function. Staff were great when we asked to change our room to one more accessible. Had a drink in the bar - shortage of seats - ones that were there were filthy with holes in the arms. Place is generally tired and wants a good makeover.
for Business Travelersby A verified traveler
Posted Mar 22, 2015 on Hotels
for Personal Eventby A verified traveler
Staff perfect, hotel not so....Posted Mar 18, 2015 on Hotels
Polite and helpful staff. Threadbare furnishings and the en suite toilet hadn't been flushed. Location is great for the Old Town
for Everyoneby A verified traveler from Stevenage
Great hotel in old town of Stevenage near pubs andPosted Mar 5, 2015
Pros: everything great room,heating,bath
Location: pub and shops on your doorstep
Large room very clean,near shop and pub,staff excellent