Thank you for taking a moment to share your experience. Our team is so glad to hear that you enjoyed your staying. We look forward to seeing you again soon.Kind Regards,Front Desk

Thank you for sharing your review with us. We are so delighted to hear you were welcomed by our staff with smiles and they where eager to help when you needed. We hope you’ll stop by again soon when you’re in the neighborhood.Best Regards,Front Desk Team

Dear Michael, Thank you for taking the time to review your stay. We appreciate your kind comments about our good service and our spacious, clean room. We are glad that you enjoyed your breakfast at the restaurant. Your comfort is very important to us, and we would like to apologize for any inconvenience during your stay. Please know that your comments have been duly noted. We look forward to welcoming you back in the future. Kind Regards,Yayang PuspitaGuest Service AgentHilton Garden Inn Luton North

Good evening Loris, Thank you for your response. I am really happy to hear that you enjoyed your most recent stay with us, and that you found our staff to be very warm and accommodating. Thank you for your generous score of 5 out of 5. Our goal is to make your stay better and brighter. If something isn't the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed.Kind Regards, Dre DeroseFront Office Supervisor Hilton Garden Inn Luton North

Good evening Derrick, Thank you for your response. I am really happy to hear that you enjoyed your most recent stay with us, and that you found our staff to be very warm and accommodating. Thank you for your generous score of 5 out of 5. Our goal is to make your stay better and brighter. If something isn't the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed.Kind Regards, Dre DeroseFront Office Supervisor Hilton Garden Inn Luton North

Good afternoon Sajeel,Thank you for your response. I am terrible sorry to hear that you did not enjoy your most recent stay with us; scoring us 2 out of 5. Would you care to enlighten us on the problems you experienced during your stay, or the reasons why you have scored us so low? Please feel free to contact us on our website. Our goal is to make your stay better and brighter. If something isn't the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed. Kind Regards,Dre DeroseFront Office Supervisor Hilton Garden Inn Luton North

Good afternoon Mark,Thank you for your response. I am really happy to hear that you enjoyed your most recent stay with us, and that you enjoyed the luxuries of our feature rooms/junior suites. Thank you for your generous score of 10 out of 10. In future, subject to availability, you may be able to request rooms 235 or 236 when you stay with us again!Our goal is to make your stay better and brighter. If something isn't the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed. Kind Regards,Dre DeroseFront Office Supervisor Hilton Garden Inn Luton North

Good afternoon Louis,Thank you for your response. I am terrible sorry to hear that you did not enjoy your most recent stay with us; scoring us 1 out of 5. Would you care to enlighten us on the problems you experienced during your stay, or the reasons why you have scored us so low? Please feel free to contact us on our website. Our goal is to make your stay better and brighter. If something isn't the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed. Kind Regards,Dre DeroseFront Office Supervisor Hilton Garden Inn Luton North

Dear Michael,Thank you very much for your review. We appreciate your kind mention of our team's friendly service.It is great to hear that you enjoyed your breakfast and found our room is spacious and comfortable. We are sorry to know you had problem with the TV in the room, we will address this issue to our maintenance team to ensure that all our guests have a pleasant stay. Please do not hesitate to let our reception know if you have any problem with your room, our team is always available to help address any concerns you may have. It would be a pleasure to welcome you back in the future.Kind Regards, Guest Service AgentHilton Garden Inn Luton North

Thank you for taking the time to leave feedback from your stay with us, we are sorry that you did not have a good experience while staying with us and that you experience disturbances from other guests. We hope that any future stay you may have with us will exceed your expectations.Wishing you a Happy New year,HGI Luton Reception Team

Thank you for taking the time to leave your feedback, we are sorry that you did not have a good experience with us at HGI Luton. We hope that for any future stays you may have with us we will exceed your expectations.Wishing you a Happy New Year,HGI Luton Reception Team

Dear Mark, Thank you for taking the time to share your review .We’re pleased you had a pleasant stay overall. Please let us know at the time of any concerns we will always do our best to find a convenient solution.We all hope that we have the pleasure of welcoming you back on your next stay.Kind Regards, Guest Service AgentHilton Garden Inn Luton

Dear Abraham, Thank you for sharing your experience at our hotel. We are glad to know you enjoyed your stay. It would be a pleasure to welcome you back. Kind Regards, Guest Service AgentHIlton Garden Inn Luton

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our hotel and found the staff friendly and the food delicious. We do apologize that the bathroom wasn't in perfect condition. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

Dear guest, sorry to hear you have bad experience while you staying with us. We don't mind to provide you milk for your tea at all. We will investigate this and give my team more training about this situation. I apologize for any inconvenience cause.

Thank you for taking a moment to share your experience. I am happy to hear you found your guestroom and our customer service to your liking. Was there anything we could have done differently to improve this score? Please feel free to provide us with any feedback necessary. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Dre Derose, Front Office Supervisor

Thank you for your rating. Please let us know what we can make it better next time when you stay with us. Looking forward to see you in future stay.

Thank you to rate us 6. Please let us know if we can do anything to improve our service in your future stay.

Dear Onder, Thank you for taking a moment to share your experience, and for giving us a perfect score of 5/5. I am happy to hear that you found our hotel location convenient for you. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards,Dre Derose Front Office Supervisor Hilton Garden Inn Luton North

Dear Doug, Thank you for taking a moment to share your experience, and for your score of 4/10. Was there anything we could have done to improve this score? Please feel free to respond to this message to give us anymore information. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards,Dre Derose Front Office Supervisor Hilton Garden Inn Luton North

Dear Onder,Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and customer service to your liking. Thank you for a perfect score of 10/10. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Kind Regards,Dre Derose Front Office Supervisor Hilton Garden Inn Luton North

Dear Anthony, Thank you for taking a moment to share your experience, and for your score of 6/10. Was there anything we could have done to improve this score? Please feel free to respond to this message to give us anymore information. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards,Dre Derose Front Office Supervisor Hilton Garden Inn Luton North

Dear Onder, Thank you for taking a moment to share your experience, and for your score of 6/10. Was there anything we could have done to improve this score? Please feel free to respond to this message to give us anymore information. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards,Dre Derose Front Office Supervisor Hilton Garden Inn Luton North

Thank you for reviewing your staying. We are happy to see the 10th score and we are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to our hotel.Kind Regards,Raluca, Guest Service Agent

We're sorry to hear that your experience did not meet our standards. Please, if you can give us more details regarding the low score, reach out to us to discuss your experience, so we can work harder next time to ensure that similar issues do not occur in the future.Kind Regards,Raluca, Guest service agent

Thank you for leaving a review. Please feel free to reach out to our e-mail address to share your additional feedback, as we can see the score is being only 6, so in the future we can improve these areas so it won't be any issues with your staying. We hope you'll have a chance to come back soon.Kind regards,Raluca, Guest Service Agent

Thank you for your feedback. We're very sorry to hear about your recent experience. We hope you'll reach out to our e-mail address or contact us by our phone number to discuss your experience in more detail.Raluca, Guest Service Agent01582 435300

Thank you very much for your rating. We really hope to see you in future stay

Thank you so much for taking the time to leave us feedback. I am happy to hear that you had a good experience with us. We work hard to meet expectations like yours and we're happy to hear we hit the mark for you. We look forward to meet you soon again, until then, we are here if you need help or have any questions.Kind Regards,Raluca, Guest Service Agent

Thank you for taking a moment to share your experiene and for leaving us a good note. I'm happy to find that the hotel was to your liking, we hope to see you next time. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

Dear Mr. Mark,Thank you for taking the time to review your recent stay. We are glad to hear that overall you had a pleasant stay and we appreciate your feedback about our team who are always ready to go that extra mile for our guests. We aim to make every experience with us a memorable one, so it is very rewarding to hear that you enjoyed your stay. We look forward to seeing you again in future. Kind Regards,Hilton Garden Inn Luton North

Dear Steve,Thank you for positively reviewing your stay. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding. We look forward to welcoming you back in the future.Kind Regards,Yayang PuspitaGuest Service AgentHilton Garden Inn Luton North

Dear Guest,We really appreciate your positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to seeing you again in the future. Kind Regards,Yayang PuspitaGuest Service AssistanceHilton Garden Inn Luton North

Dear Ms. Paula, Thank you for sharing your review, We are glad to hear that overall you had a pleasant stay, however, we are sorry that not everything met your satisfaction. We value feedback from our guests as it helps us to identify areas for improvement. We very much hope to be able to welcome you again.Kind Regards,Yayang PuspitaGuest Service AgentHilton Garden Inn Luton North

Dear Ms Annette,Thank you for your kind words about our hotel. I am happy to hear you found your room pleasant, the meals to your liking and our staff friendly, ready to help whenever you need. :) We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Luton North

Dear Mark, thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Hilton Garden Inn Luton North

Thank you for giving us perfect score. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.Kind Regards,Reception team

Thank you for leaving a review on our hotel, we appreciate the time you have taken to leave a review on our hotel. Thank you for staying, we hope to see you again soon!

Dear Nakiall,Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. :)Sincerely,Raluca-Stefania AngeriuHilton Garden Inn Luton North01582 435300

Dear Dawn Fray,Thank you for taking a moment to share your experience. I'm sorry for finding your first room with problems, but I am happy to hear you found the new room in a good condition, the bed to your liking and the staff helpful.We are refreshing our rooms and in the future they will all ''come back to life''. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. :)Sincerely,Raluca-Stefania AngeriuHilton Garden Inn Luton North01582 435300

Thank you so much for rating us 8. We been trying to renovate slowly. Hope you stay with us in the future.

We're very pleased that you had a great stay with us at Hilton Garden Inn and hope that you enjoyed the Swim Event just as much as the stay you had with us.

Dear GuestGood Evening. We hope you keeping well. We have been trying to contact you about over charge. We are sorry for any inconvenience that happen while you are staying with us. We have been investigating about the charge that you mention. There is no amount 300 CAD on the bill. However, I can understand that you feel frustrated and feel not safe. If you still hesitate about the charge please contact me directly through the email I have sent you. Sorry again for inconvenience.

Dear Ms., sylvia,Thank you for taking the time to share your feedback. We’re delighted that you found our breakfast was nice. Please allow me to express my apologies that you had to wait to make the waffles for breakfast. Rest assured that we are taking the appropriate measures to address the problem. And we're so sorry to read of your experience with the heating system, we texted you back when we have our heating system back on. The room temperature in our bedrooms is fully controlled by our guests. By using the settings on the dial, you can set to either Hot or cold, low speed fan to high-speed fan. The system works on a two-port valve system using hot and cold water so the valve will adjust according to your preference.Please accept my apologies for any inconvenience caused. On your next stay, if you are still having problems keeping your room warm, please feel free to let us know as we do have portable radiators and extra duvet available on request.Kind Regards,

Good morning, Thank you for leaving a review on our hotel. We are sorry to hear about the children running around and creating noise. Please do not hesitate to let us know at reception as we like to make sure all of our guests are comfortable when staying. We are very sorry about this. We are glad that you experienced our breakfast and enjoyed, we will pass on any critic to our kitchen. We take on our feedback very seriously and like to make improvements to keep our guests happy and to ensure they have the best stay. Maria will always do her best to keep the guests happy, it is good to hear that something was done in order to apologize from our behalf. We hope to see you again soon, thank you for staying with us and being lovely guests.Kind regards,Hilton garden inn.

Dear Kathryn,Thank you for taking the time to leave a review of your stay with us at Hilton Garden Inn. We are extremely pleased that you enjoyed yourself and appreciate your score of 8! We currently don't have an asylum seeker's staying with us, but are open to all guests, whether be business or leisure. We understand that some children were making some noise throughout the night, and we apologise for this. As soon as we are made aware, we ensure to deal with the situation straight away. In terms of our room prices, the rates do fluctuate daily, depending on our occupancy at the time. We appreciate your honesty, and hope that you will stay with us again soon.Kind Regards,

Dear Martina,Thank you for taking the time to write a review, we are delighted that you enjoyed your stay. We greatly appreciate your comments about aspects of the room that need updating. We would like to assure you that we take all guest feedback extremely seriously as we use it to constructively drive for improvements. Thank you again for taking the time to respond and we will hopefully look forward to welcoming you back to the hotel soon.Kind Regards,

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I do apologise for the discomfort caused from your guest bedroom. I will share this information with our housekeeping team. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Front Desk

Dear Keith, thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Front Desk

Dear Raul, thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Kind Regards, Front Desk