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Reviews of Leonardo Hotel Negev

Leonardo Hotel Negev
4 Henrietta Zsold St., Beersheba

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 202 reviews" "
Rating 8 - Good. 76 out of 202 reviews" "
Rating 6 - Okay. 40 out of 202 reviews" "
Rating 4 - Poor. 21 out of 202 reviews" "
Rating 2 - Terrible. 17 out of 202 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Atalya

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
We stayed here on a sleepy winter night. Check in was swift but very indifferent and lacking in info. The lobby seemed sad and dull and the bar wasn't open. Room felt very clean although outdated and we had a good night's sleep although the pillows felt old and thin. Bathroom requires an update but is nevertheless functioning and clean. TV transmition was a little grainy and the chanels did not match what was written in the guide. I tried calling reception but there were no instructions as to which number to dial. The hotel app itself didn't offer the things it claimed to include .. such as room service menu, meal times etc and was very basic and uninformative. Breakfast variety was good but mostly not tasty. At this price level I would expect so much more... so while it was OK it was not at all worth the price.
Stayed 1 night in Mar 2024

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, welcoming and spoke good English. The rooms were comfortable and tended to daily. The swimming pool was nice although only open during certain hours. The breakfast was definitely the low point of the hotel. Very poorly managed and understaffed. The scrambled eggs had developed a crust from being under a hot tray for too long. The pastries were also kept under hot lights, which rendered them hard and dry, this was every single morning. The egg cooking station was often unmanned and left on, so that the smell of smoke and burning debris could be smelled. Nothing was labled, so everything was a guess. The coffee station was one machine and was manned by the restaurant manager so there was a constant queue for hot drinks.. certainly something to look into. Also with regards to parking, the hotel have a function facility for weddings, so parking after the afternoon into the night is really an issue, as its free for customers. Hotel was overpriced, but unfortunately there was no other option.
Stayed 4 nights in Jun 2023
Response from Linoy on Jun 20, 2023
Dear Guy, Thank you for choosing to stay at the Leonardo Negev Hotel.We were happy to read that you enjoyed your stay with us,We have read your comments carefully and have been forwarded to the relevant department heads so that we can learn from them and draw conclusions.we will be happy to serve you on your next visit as well Best regards,Linoy Hanuhov Guest Relations Manager

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Only stayed one night, but found it most enjoyable. The hotel is sleek and modern, close to public transport (with inter-city and local), staff are helpful, and the view of Be'er Sheva from my room was spectacular. Comfortable bed, amazingly fast internet, deep bath. My only complaint is the buffet dinner which, at 150NIS, is overpriced for the rather boring food offered. On the other hand, the buffet breakfast offers vast options, all good.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was very nice to stay at the Leonardo's, the staff was friendly and also spontaneous parking was allowed. Central bus station in 5 minutes, University a 5 minutes walk, too.
Stayed 2 nights in Dec 2022
Response from Linoy on Jan 1, 2023
Dear Guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards,Linoy Hanuhov Guest Relations Manager.

8/10 Good

Shahar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay However - brakefast moderate - degredated compare to my past visits to this hotel
Stayed 2 nights in Dec 2022
Response from linoy on Dec 18, 2022
Dear guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards,Linoy Hanuhov Guest Relations Manager.

6/10 Okay

Verified traveler

Business traveler
Two days in Be’er Sheva
The room was spacious and well appointed It’s an older hotel in need of some updates and maintenance. The manager was a good listener; I suggested to him a more streamlined approach to the coffee service at breakfast and other ideas I was well treated by the staff
Stayed 1 night in Dec 2022
Response from linoy on Dec 12, 2022
Dear GuestThank you for choosing to stay at the Leonardo Negev Hotel We appreciate your taking the time to write this feedback. We are sorry to read that the vacation does not match your expectations, hope to see you again among the guests of the Leonardo Negev Hotel Best regards,Linoy Hanuhov Guest Relations Manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the City Center
Good hotel in the City Center, room was very clean, comfortable sleeping conditions, very reach breakfast... Recommended f you have to go to Beer Sheva
Stayed 2 nights in Sep 2022
Response from linoy on Oct 11, 2022
Dear Michael, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards,Linoy Hanuhov Guest Relations Manager.

2/10 Terrible

Yossi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reservation was badly. We got mistaken room at the first day , the change take time. When we did checked out they want more money for the vacation without asking at the original payment bad customer service!!.
Stayed 1 night in Sep 2022
Response from linoy on Oct 11, 2022
Dear Yossi,Thank you for taking the time to write a review of our hotel.I apologize that we were unable to make your stay pleasant.The guest experience is very important to us .I hope to have the pleasure of hosting you again in the near future,and provide an even better service.Best regards,Linoy Hanuhov Guest Relations Manager.

2/10 Terrible

Snir

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the worst hotel experience ive ever had. They didnt clean the rooms on some days. The shower only hsd scolding hot water and i couldn't baith my kids and the managers straight up didnt care. I want my money back!
Stayed 5 nights in Jul 2022
Response from linoy on Aug 16, 2022
Dear Snir, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Linoy Hanuhov| Guest Relations Manager.

10/10 Excellent

David, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

george

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Robert

Liked: Staff & service
Stayed 8 nights in Mar 2022

2/10 Terrible

shalom

Stayed 1 night in Mar 2022

6/10 Okay

Jake

Liked: Staff & service
Stayed 3 nights in Jan 2022

10/10 Excellent

TOMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from linoy on Jan 5, 2022
Dear Tomer, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Hanuhov | Guest Relations Manager.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2021
Response from Yana on Dec 7, 2021
Dear guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Yana Platsman

8/10 Good

solomon

Traveled with family
Liked: Property conditions & facilities, room comfort
Old hotel, good beds, quiet. Good breakfast. Good value
Stayed 1 night in Nov 2021
Response from Yana on Dec 7, 2021
Dear guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Yana Platsman

6/10 Okay

anthony

Stayed 1 night in Oct 2021

6/10 Okay

Ronza

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our stay was not in the best way. There were no dental care kits, and only after I asked about four times did they bring brushes without toothpaste! In addition to the dirt that was under the bed. I sat on the floor playing with my son, looking under the bed I found straws and toilet paper thrown away. we stayed for two days and the room underwent at least one "cleaning" that they had to take out at least this garbage! But not done properly. It was very disrespectful to us as guests. And very expensive relative to the service and cleanliness we expected to find accordingly. It is very embarrassing to expect a high level of cleanliness in one of the most well-known and popular hotels in the country, but in practice you will find a lower level than standard, especially during this time of the Corona, which requires strict cleaning and supervision. Attached are pictures of what I found under the bed. I expect appropriate compensation. Thanks
Stayed 1 night in Aug 2021
Response from Yana on Dec 7, 2021
Dear Guest, We thank you for choosing to stay at the Leonardo Negev Hotel. We are sorry to read that the vacation did not match your expectations. We have read your comments carefully and have been forwarded to the relevant department heads so that we can learn from them and draw conclusions. Hope to see you again among our guests and we look forward to your next visit. Best regards,

8/10 Good

Maayan

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Honestly stay away.
Stayed 1 night in Sep 2021

10/10 Excellent

Noam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Eva

Liked: Staff & service, property conditions & facilities, room comfort
everything is pretty fine but one drawback:
A little bit dirty windows and the air conditioner. If you have an allergy , take your pills with you . The other things were pretty fine ,
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for us. Nice room, pool was great - but closed at 6pm! We nearly missed it. If you want the breakfast, sign up through Orbitz -- it's double the price at the front desk. We didn't purchase it. Water from the shower flooded the bathroom and there was no drain in the floor. Had to use all our towels to mop up. The front desk was vey slow in bringing more towels, which we didn't have enough of from the start. But all in all, it was really very nice and very good price. Recommended.
Stayed 1 night in Aug 2021

2/10 Terrible

Eliyahu

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ohad

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel in BeerSheva
We stayed only for one night on our way down south. Nice room, great reception staff, nice pool.
Stayed 1 night in Jul 2021

8/10 Good

Vanessa

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Easy going relaxed hotel, bird in dining room was off putting, rooms not the cleanest, nice pool, decent breakfast, good for a family
Stayed 3 nights in Jul 2021

2/10 Terrible

Amir

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The Leonardo 8.4
Stayed 1 night in Jun 2021

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for Negev visit
The hotel was good and the staff helpful. Food was OK, but not much to choose from and quite expensive.
Stayed 1 night in Mar 2020
Response from Juli on Mar 22, 2020
Dear guest, Thank you for your comments. We take our guests' comments very seriously and trying to improve all the time. We were glad to read about our staff service, and wish to see you again soon as one of our pleased guests. Thanks and regards, The Leonardo Negev, Beer Sheva hotel.

10/10 Excellent

Naama

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location particularly to the Beer Sheva Performing Arts Center. The staff took good care of us.
Stayed 1 night in Feb 2020
Response from Juli on Mar 22, 2020
Dear Naama, Thank you for your kind review. Hope to see you again soon in our hotel. Thanks and regards, The Leonardo Negev, Beer Sheva hotel.

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great little hotel in great location with great service. Top stuff
Stayed 1 night in Dec 2019
Response from Natalie Kovalenko | Guest Relations Manager on Jan 14, 2020
Dear Heidi, Thank you very much for taking the time to write a review of our hotel. Glad to know that we have been able to create a quality and enjoyable experience for you. We look forward to welcoming you again in the near future. Best regards, Natalie Kovalenko | Guest Relations Manager

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Natalie K on Dec 30, 2019
Dear Daniel, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Natalie Kovalenko | Guest Relations Manager

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
This hotel as with the rest of the Fattal managed properties is poorly staffed, poorly maintained and poorly managed. The maintenance is non- existant and I doubt that It will be safe to walk on the carpet. The bath drain is clogged and the shower head is not worthy even of a cheap hostel.
Stayed 1 night in Oct 2019
Response from Natalie Kovalenko | Guest Relations Manager on Dec 1, 2019
Dear Guest, Thank you for choosing the Leonardo Negev Hotel and take the time to write a review about this hotel. I apologize that we were unable to make your stay pleasant. Your comments have been forwarded to hotel managers. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Natalie Kovalenko | Guest Relations Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff at this hotel is amazing. From small issues to large ones everyone went out of their way to help us. Based on staff I would give the hotel five stars. However, in general I would give it three stars. The hotel is run down and overpriced but is pretty much the only hotel in Beersheva. The carpet and furniture in our room was worn. The bedsheets were torn. The light fixtures in the bathroom were filled with dead bugs. Clearly no one vacuums under the beds. We found a pacifier, some string and old food under one bed. Definitely overpriced for the condition of the place. But the staff is truly fantastic.
Stayed 3 nights in Oct 2019
Response from Natalie Kovalenko | Guest Relations Manager on Dec 1, 2019
Dear Guest, Thank you for choosing the Leonardo Negev Hotel and take the time to write a review about this hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us. I would like to know which room you were in so we could check your comments and take full care of them. Very pleased to read that the hotel staff's service was to your satisfaction. I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Natalie Kovalenko | Guest Relations Manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Natalie Kovalenko | Guest Relations Manager on Dec 1, 2019
Dear Guest, Thank you for taking the time to rate our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Natalie Kovalenko | Guest Relations Manager.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Natalie Kovalenko | Guest Relations Manager on Dec 1, 2019
Dear Ariel, Thank you very much for taking the time to rate the hotel on Google. Glad to know that we have been able to create a quality and enjoyable experience for you. We look forward to welcoming you again in the near future. Best regards, Natalie Kovalenko | Guest Relations Manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
You are staying in hotel sames to be it is mandatory, this a bit right because there is no other hotel in beer shava... not good....
Stayed 7 nights in Oct 2019
Response from Natalie Kovalenko | Guest Relations Manager on Dec 1, 2019
Dear Guest, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Natalie Kovalenko | Guest Relations Manager

6/10 Okay

najeeb

Liked: Cleanliness, staff & service
Don’t like the rooms. Very old furniture
Stayed 1 night in Sep 2019
Response from Linoy on Sep 9, 2019
Dear Najeeb, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Linoy Abudrham | Guest Relations Manager.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Linoy on Jul 15, 2019
Dear guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

10/10 Excellent

Laurie, Highland Park, NJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the comfortable bed, lovely buffet breakfast, and the convenient location within walking distance of the old city.
Stayed 1 night in Jul 2019
Response from Linoy on Jul 9, 2019
Dear Laurie, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs better management
It was slow checking in. The carpet was old and stained. Probably never shampooed. Curtains stained, cushions stained. Toothpicks and bottle caps left on floor. Mold around tub. Toilet did not flush properly. The phone did not work in our room to call for service. We went down to ask for service. No one came. Went down to ask again. It took another half hour. Next day asked for 2 towels. We went out for evening and upon return no towels . When asked about it desk said they sent to wrong room. Too bad, at this time, you are the only hotel in Beersheba
Stayed 2 nights in May 2019
Response from Linoy on May 27, 2019
Dear Madeline, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Linoy Abudrham | Guest Relations Manager.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from linoy on May 24, 2019
Dear David, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Linoy on May 13, 2019
Dear Guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Linoy on Apr 14, 2019
Dear Guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

6/10 Okay

OMER

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2019
Response from linoy on Apr 10, 2019
Dear Omer, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from linoy on Apr 10, 2019
Dear Guest, Thank you for choosing to stay at the Leonardo Negev Hotel. We were happy to read that you enjoyed your stay with us and we will be happy to serve you on your next visit as well. Best regards, Linoy Abudrham | Guest Relations Manager.

6/10 Okay

barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
The bldg is old... food was fair
Stayed 1 night in Feb 2019
Response from linoy on Feb 20, 2019
Dear Barbara, Thank you for taking the time to write a review of our hotel. I apologize that we were unable to make your stay pleasant. The guest experience is very important to us . I hope to have the pleasure of hosting you again in the near future, and provide an even better service. Best regards, Linoy Abudrham | Guest Relations Manager.