Ratings based on 28 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Spacious, convenient and nice

Posted Dec 18, 2016
Cons: Cleaniness - happened to spilled some water, wiped it with a napkin and its black! Dusty as well, but it could be due to air quality in Beijing
- Conveniently located, the MTR is located within the adjacent Raffles City Mall - If you are not picky, you technically do not need to get out of the Serviced Apartment & Raffles City Mall for your daily needs - Great for family and business travellers - No in-house restaurant, so there is no in-room dining service. But in Beijing, you can order food from Sherpa as recomomended by the front desk, delivery right up to your doorstep.
Comment from Hotel Management
Dec 30, 2016 by Monica, Hotel Management
Thank you very much for choosing Ascott Raffles City Beijing as your accommodation in Beijing. We were glad to host you at our serviced residence. We have noted your observations for improvements Please be assured that we will coordinate the plans for these enhancements. we look forward to welcoming you again in Beijing or any other Ascott serviced residence globally.
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Great location and easy access to airport or railway. short taxi ride to Sanlitun. Breakfast was respectable.
4 out of 5
for Couples
by A verified traveler from Melbourne

Excellent apartment hotel with friendly staff

Posted Nov 21, 2016 on Wotif
Pros: The apartment was a good size which we enjoyed as we stayed seven nights and the staff were excellent especially with a late check out request.
Cons: The breakfast is very good but starts too late for visitors booked on day tours.
Location: Great Wall, Forbidden City, Hutongs, Lama Temple and Summer Palace are all situated close to the hotel.
The apartment was clean and well appointed and the staff were friendly and very helpful with directions and translations.
Comment from Hotel Management
Dec 22, 2016 by Monica, Hotel Management
Thank you very much for choosing Ascott Raffles City Beijing as your accommodation during your holiday in Beijing. It is always encouraging for us to learn that our valuable guests are satisfied with our service. your feedback about the starting time of our breakfast is very well received, we will coordinate with related department to check on this issue. We hope that we will have the pleasure of welcoming you again in the near future.
3 out of 5
by Ying Wa from Hong Kong

A stay falling short of expectation

Posted Oct 23, 2015 on Hotels
The sofa is poorly designed in the living room. It was hard and allowed very little space to sit with the big cushion placed on it, If you take away the cushion, it was still very uncomfortable to sit. The hotel offers no in room dining after work. This is inconvenient for the travellers who need to work until late hours. However, the quality of breakfast offered was quite good, the easiness to access the airport through AirPort Express is great too. All in all, given the cost and the space provided for the room, this is not a good value for money decision to stay there.
5 out of 5
by Yan from China

Posted Jul 8, 2015 on Hotels
The room was spacious and clean. The guest room was very quiet, though it lies in a crowded city region. The airport express was just at the neighborhood. Everything is perfect of this hotel.
5 out of 5
by A verified traveler

Good choice for business travellers.

Posted Jan 27, 2015 on Hotels
Pleasant stay for business travellers.
5 out of 5
for Families
by A verified traveler from Singapore

Excellent hotel in great location

Posted Dec 31, 2014
Pros: Good room amenities, good layout and good service. The coffee machine near the reception.
The hotel is well-located with direct access to shopping centre and subway, without needing to get out of the building. The staff at the hotel is prompt in their service. The breakfast at the residence lounge is great, with good variety. I would like to also specifically commend one of the chef. He was very thoughtful in offering to close the window when he saw my wife was dressed only in thin sweater (it was winter time).
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2014 on Hotels
5 out of 5
for Everyone
by A verified traveler from illinois

Great location

Posted May 8, 2014
Pros: Being across the street from the subway was ideal. Great buffet breakfast each morning and it was a very reasonable price.
Excellent staff to check you in. The room was clean, quiet and had everything you needed. Easy to catch a cab at the corner or you are right across the street from the subway station.
4 out of 5
by Hpysmetrvlr

Great serviced apartment yet there is an issue

Posted Mar 19, 2014 on Hotels
The serviced apartment is located in the heart of the city with a tube station at the basement of the building. The bed, unlike those with hard mattress in most Chinese hotels, was really comfortable, the pillows and the bed sheets are of good quality. However, there was an issue that bothered me. It was early March when the outside temperature was around - 2C to 5C. The thermostat inside the room, when turned on, went up to 29C even when I adjusted the mode from heating to cooling and set the temperature to 5C, In the end, I had to turn off the air conditioning in the room and opened the window to let in cool air. I hope the hotel would fix this problem.