Do not come to this hotel!
Posted Sep 9, 2011 on Hotels
I will never come back to this hotel. The only upside was that it was spacious. Everything else was the downside -
When we got Into the first room they gave us, we realized the water that came out of ALL the faucets were black, oily and reeked of sewage water! But it was late and we did not want to move hotels again. Besides, the payment to the rooms have already been charged to the credit card. So we stayed and asked for another room. Apparently when you run the water long enough, it clears. (no one got sick, thank goodness!)
Then, contrary to the description, staff is NOT multiligual at all. Those that spoke some English was not available at all times. It was very difficult communicating with them, explaining to them what you need. On my last night, I called to inquire about check-out time and was told 4pm. I thought it's bec they are a service hotel that's why the extended hours. On the of my check-out, when I came back to the hotel at 1pm, we found we were locked out of our rooms and wanted to charge us for 1/2 day's worth! They claim check out is 12NN. You'd think that since we were back by 1pm, having explained ourselves, they'd understand and let us off. But no. We waited another hour before the whole thing was resolved.
Another claim in their page is that they are 1.7km from Wangfujing, NO WAY! Maybe the subway station was 1.7km from the hotel. Certainly not Wangfujing!
The surrounding area of the hotel is also undesirable. When we walked home to the hotel one night, it was very creepy. Felt like a rough neighbouhood.
There's been no reviews on this hotel. It's time someone spoke out to warn others!