Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.5 Service & staff
2.0 Room comfort
1.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Portsmouth England.
NONE!!!!!!!!Posted Mar 14, 2016
Cons: Yes, I want my money returned to me for the two nights I paid for; ie. £72 but for which I did not get the benefit from??
I had previously booked through expedia.co.uk a two night stay at this Hotel; due to circumstances beyond my control, I did not arrive in time to spend my first night in the Shindom-Xin Jie kou, (02/03/2016) However, I did arrive at the above mentioned Hotel in time to spend the second night (03/03/2016) of my stay, at the Hotel; only to be told by the Hotel staff (management) that 'my-room' had been "let-out" and therefore was no longer available? I said to the Hotel staff, you cannot do that? I had paid by visa debit prior for a two night stay! There answer was, we assumed you would not be arriving, and therefore, your room is now not available? It was plainly obvious to me, there was no point in arguing! On top of that, they then told me, they had "no other rooms available (vacant) and recommended to me to go and book into another Hotel? H'mm?? A "double whammy for me?) I obviously had no choice, but to comply?? The only Hotel in walking distance, (it was now midnight) did have a room available, but the cost for one night was going to be £55 for one night, (an extra £23.75) twin beds instead of a King size, and without breakfast?? Considering I had already 'paid' for "my room" this is a disgusting way to treat a paying customer (tourist) A very inappropiate way to treat a visiting couple on their holiday?!!? TERRIBLE.
by A verified traveler
Posted Mar 13, 2016
by Mason from Stockholm
Posted Mar 11, 2016 on Hotels
No bathroom. Had to shower in a communal laundry room like a youth hostel
by Mikkel from Danmark
Virkelig dårlig oplevelsePosted Feb 9, 2016 on Hotels
Værste hotel nogensinde! Vi havde booket 4 nætter her, men da vores forrige hotel var dårligt, byttede vi en dag tidligere, således vi kunne have 5 samlede dage på dette. På bookingen til værelset Economy - no window, fremgår der at værelset har bad, og køkken. Vi møder op til et usselt værelse, hvor der IKKE er hverken bad eller køkken, og lyset er å dunkelt at det lignede en celle i et fængsel. Desuden var der løbet noget væske ned langs væggen flere steder, hvilket var virkelig ulækkert. Vi skulle DELE toilet (Kinesisk model med hul i jorden), med HELE 2. etage. Det var IKKE planlagt, og toilettet var virkelig ulækkert! Skulle man i bad, skete dette på etagen ovenover, hvor der var et meget lille vaskerum, med virkelig kummerlige forhold og møg beskidt - her skulle man bade. Der var én bruser, og denne skulle deles af alle værelser uden toilet/bad. Gudskelov var der kinesisk nytår, og hotellet var derfor næsten tomt. Vi har kontaktet hotels.com og vi tjekkede ud næste morgen. BOOK ALDRIG DETTE HOTEL!
by A verified traveler
交通便利的飯店Posted Sep 1, 2014
清潔工作不夠確實, 入住二人,有二條毛巾, 只有一條浴巾和一套盥洗用具 沒有任何廁紙...有些失望
by Chatzu from Canada
Good Location but...Posted Sep 27, 2013
The bed is really like rock, in the Expedia Hotel Info they said that there is wi-fi and there is nothing, they even said that they never have wi-fi in the whole building, the bathroom is really Weird no wonder why there is not pics of it.