We were not sure about our stay in Beijing, but were told by the office that the Renaissance Beijing Chaoyang Hotel was the best bet. We got the Club level and now know we made the best choice! The staff treated us better than family - when we commented that the bed was too hard, within 5 minutes they had a mattress topper that made sleeping so wonderful. Breakfast every morning was given to us with a smile - the BEST coffee and eggs served personally at our table. Cheese, fresh fruit and bread, as well as spirits in the evening with snacks and desserts. Really cut down the cost of our stay by eating for free at the club level. Daisy, who served us in the morning at the Club, really was the highlight of our stay - she was always ready to print us maps to the best places to shop which would not charge too much, Clarence - the restaurant manager even picked up our bags to help us to the door from the Club and gave us a hug before we left. If we are ever able to make it back to Beijing, we would not hesitate to stay again at this wonderful hotel!