Ratings based on 567 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Grenoble

Bien pour attendre son vol

Posted Nov 25, 2016
Ne pas oublier ses bouchons d'oreille: la soufflerie du chauffage est plus gênante que le bruit des avions. Dommage qu'Expedia ne propose pas le pack chambre + petit déjeuner
3 out of 5
by A verified traveler

空港に近いホテル

Posted Nov 17, 2016
首都空港T3から送迎バスで10-15分ほどで空港利用者にとって立地は便利です。 エアライン関係者の利用も多いみたいです。 建物は新しくはありませんが、設備・部屋共に比較的きれいで清潔です。 私の泊まった部屋は二階建てのメゾネットタイプの部屋でベッドルームと居間の行き来が面倒くさかったです。 空港の送迎はホテル→空港だけを利用しましたが30分ごとに時刻表通りに運行しているようです。 便利なサービスで助かりました。 ホテルの周りには店・レストラン等何もありませんが、空港利用する際の泊まるだけの利用であれば何も問題無く満足のいく滞在でした。
3 out of 5
by A verified traveler from 札幌

空港とのアクセスが取り柄のホテル

Posted Nov 17, 2016
フロントで名前を告げても「予約がない。」と言われました。 代理店がエクスペディアであることを言わないとフロントで予約確認できないのが少し不便でした。 英語版の予約確認書を持参することをおすすめします。 値段と空港からの利便性を考えると妥当なホテルだと思いますが、ベッドのマットが薄くて硬いことがちょっと残念でした。
4 out of 5
by A verified traveler

Posted Nov 14, 2016
Pros: Proximité de l a/aéroport
Cons: Service de navette
Les chambres sont propres et confortable. Le service de navette ne fonctionne pas 24/24 ce qui est un problème pour les vols qui arrivent tard en soirée.
3 out of 5
by A verified traveler from US

Our Layover Stay

Posted Nov 13, 2016
Pros: Only thing we liked about this hotel is that it is close to the airport. We had a 12 hour layover in Beijing Intl' Airport and we didn't want to spend the night at the airport so we booked this hotel last minute to sleep for a few hours. We didn't use any amenities at this hotel. We literally checked into our room and crashed. Good thing about this hotel is that they have a free shuttle to pick up/drop off to and from airport.
Cons: Smell of cigarette smoke, even though this is a smoke free facility. Kind of older building. Didn't notice anything nearby (shops, restaurants, etc.)
Location: Very close to airport (approx. 3 mi).
Comment from Hotel Management
Nov 25, 2016 by Grace, Hotel Management
Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
4 out of 5
by A verified traveler from 日本、東京都

費用対効果が高いホテル

Posted Nov 11, 2016
良い点:ロビーや客室は綺麗で、レストランも和洋中、モンゴル風と揃っています。 空港に近く、無料シャトルバスもあるので到着、出発日に泊まるのに便利です。 悪い点:シャワーやトイレは中国にしては綺麗というだけで、日本のものと比べてはいけません。 また、英語ができる従業員が少なく、行き違いもしばしば。そのせいでシャトルバスを乗り逃してタクシーで空港に行く羽目になりました。 ホテル前は店が並んでいますが、規模は小さく、通りも汚めです。出歩いて危険ということはないです。 総評 北京到着・出発の前後に利用するには値段の割に安くてオススメです。ただ、空港自体が北京から離れているので、ここを拠点に観光をすることは難しいです。
2 out of 5
by A verified traveler from chico, USA

Convenience and nostalgia

Posted Oct 31, 2016
Pros: It's all about convenience for me. But the horse is old! The Citic takeover a few years back has definitely increased the aging. Services, friendliness, and connection to the guest are virtually non-existent. For me it's all about convenience to the airport, and a measure of nostalgia from our early years of moving to china.
Cons: Hotel staff/guest interaction, amenities, lack of early morning gym hours, overall cleanliness...
Comment from Hotel Management
Nov 8, 2016 by Grace, Hotel Management
Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
3 out of 5
by A verified traveler from UK

Great location, not great room

Posted Oct 31, 2016
Pros: The hotel is located well if you are staying ahead of a flight from airport, the hotel boasts a good selection of restaurants and bars and has nice liesure fascilities for travellers to pass the time.
Cons: The room was barely adequate with the bathroom in particular not matching the excellent amenities the hotel boasts.
Location: Perfect location for airport.
Comment from Hotel Management
Nov 8, 2016 by Grace, Hotel Management
Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.
3 out of 5
by A verified traveler from US

Not bad, not good. OK

Posted Oct 23, 2016
I've stayed in over 200 hotels in China from 25 RMB to over 2000 RMB per night. This hotel is OK. Not good, not bad. Seemed to be a little expensive for the quality and service, but no complaints.
Comment from Hotel Management
Nov 8, 2016 by Graec, Hotel Management
Thank you once again for taking the time to give us your feedback, and we look forward to welcoming you once again at CITIC Hotel Beijing Airport.
4 out of 5
by A verified traveler

The free shuttle bus is a great perk.

Posted Oct 22, 2016
The rooms are clean and comfortable and the staff are friendly and helpful
Comment from Hotel Management
Oct 27, 2016 by Grace, Hotel Management
Thank you for staying with us recently and for visiting our various restaurants. It was great to welcome you back and I was happy to see that you enjoyed your experiences. I will be sure to share your comments with my team at our next team meeting. I have no doubt that you will visit us again soon.