Stay somewhere else
Posted Feb 17, 2017
Waited in the freezing cold at the airport for an hour with my kids for the shuttle they promised me. It never came and we got no explanation when we called, so we got a taxi. The woman who checked us in was rude to us. Rooms were large and fairly clean but the beds were hard. Breakfast was good and the people in the kitchen were nice. I would imagine there are much nicer places you can stay with a shuttle that shows up (we saw several others there, just not ours, and yes we were exactly where we should have been) and staff that are much friendlier and more helpful, as well as comfortable beds. Wouldn't stay here again and wouldn't recommend.
Comment from Hotel Management
Mar 17, 2017 by Grace, Hotel Management
I sincerely apologize for the inconvenience caused during your stay. we will strengthen staff training for improving all service quality and hopefully will be able to provide a better experience if you will give us another opportunity with a return visit. Look forward to welcoming you back soon.