Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
62% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

二度と泊まりたくないホテル

Posted Jun 27, 2016 on Hotels
non-smokingをリクエストしたのに、部屋の掃除が終わっていないからと断りもなしにsmoking roomにされてしまった。トイレも流れず、シャワーカーテンもカビだらけで、部屋も古く、二度と泊まりません。ただ、北京は車が渋滞するので、地下鉄が比較的近くにあったのは良かったです。
1 out of 5
by Wai Hong from singapore

Worst Hotel ever

Posted May 25, 2016 on Hotels
This is one of the worst stay I ever had. There was no AC during night time. The room temperature was hovering at 26-27 Degree Celsius. And the bed was as hot as oven. I wonder how one is able to sleep under this warm May Weather. We make the complain to the hotel reception and there was nothing that they can do. If there are concern about the electricity bill, then please shut the hotel for good then. I have never had stay at any hotel that shut down the Air Conditioning before during the month of MAY stay here in China. Even the cab/ taxi driver already switch on the Air condition during day time.
Comment from Hotel Management
by Operation Department, Hotel Management
Dear guest, Thank you for your staying in CTS HK Metropark International Hotel Beijing , and share your stay experience. We apologize for your unpleasant experience. In future work, we will continue to improve our work. Thank you for your support and understanding! Hotel staff sincerely looking forward to your next visit!
3 out of 5
by A verified traveler

3 stars quality

Posted May 23, 2016 on Hotels
Close to the metro station
Comment from Hotel Management
by Operation Department, Hotel Management
Dear guest, Thank you for your staying in CTS HK Metropark International Hotel Beijing , We looking forward your next visit!
3 out of 5
by Augustin

This traveler left a rating score only Posted May 3, 2016 on Hotels
3 out of 5
by A verified traveler

Not so good stay

Posted Apr 27, 2016 on Hotels
Although a 4 star hotel, I must say the stay was disappointing after 6 nights. Room on the top floor was good size with decent district views. The bed was really hard, woke up a few times when I turned during the night. Water pressure was poor, made it hard to wash my long hair. Also hot water wasn't hot enough. I constantly smelt smoking which somehow leaked into my room. Called staff but they pretended they couldn't smell the strong cigarette smoke and just offered to spray my room with deodorant, refused to tell neighbour guests to stop smoking inside. No individual air-con in the room as only one centrally controlled air-con for the entire hotel which was on the cold side, I almost caught a cold. Free water was supplied each day which was good but the breakfast on offer is way too expensive so didn't bother trying. Good location as just 3mins walk to the subway. Indoor pool and gym are all getting renovated which takes a month so I couldn't use these. Overall, won't stay here again and the hotel doesn't feel 4 star unfortunately.
Comment from Hotel Management
Jul 9, 2016 by Jupiter, Hotel Management
Dear guests, Thank you for choosing to stay in our hotel,and your valuable comments, We apologize for your unpleasant experience. In the future work, we will strengthen the maintenance of the equipment and facilities and maintenance, at the same time increase the staff training and supervision, to enhance the guest satisfaction. Thank you for your support and understanding of our work. We sincerely welcome your next visit!
4 out of 5
by William from Sydney Australia

Good quality hotel close to subway

Posted Apr 19, 2016 on Hotels
Location of the hotel is slightly off the centre, but only 5 min walk from the nearest subway station. If you have to connect from airport express or Beijing train station, expect to change subway lines couple of times. Hotel is not that new but it doesn't look old and my room is quite well maintained. Staff I encountered were pretty friendly and helpful. I had a problem with the handle of my suitcase and 3 staff came to work on it. When I needed a taxi, the bell boy was very quick to organise, and sightseeing information including a free Beijing map was provided delightfully. I'm able to speak some Mandarin so their English skill was not tested. The room is quite spacious, quiet and clean. The bed is of the firmer type (quite typical in China) but suits my weak back well. The price of this hotel is sort of higher than similar grade hotels, so value for money is slighly below par.
Comment from Hotel Management
Jul 9, 2016 by Jupiter, Hotel Management
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!
4 out of 5
by A verified traveler

good

Posted Nov 4, 2015 on Hotels
Neighbourhood is good but not great! People are nice and helpful. Clean and pleasant.
Comment from Hotel Management
Jan 9, 2016 by Jupiter, Hotel Management
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!
4 out of 5
by Jun from New York, NY

Large and clean room and a great pool

Posted Oct 31, 2015 on Hotels
I recently stayed there for five days and overall it was a great experience as a business hotel. For me personally, the best feature of the hotel is its pool. I am a daily swimmer and the pool is great draw for me. It is large and clean and usually very quiet. In addition, the room is fairly large and clean and the staff was usually very helpful. Even though the hotel is not located in the middle of things in Beijing, the good thing is that the subway station is just steps away. In fact, I am going back to this hotel tomorrow for a few more days as I still have unfinished business in Beijing.
Comment from Hotel Management
Jan 9, 2016 by Jupiter, Hotel Management
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!
4 out of 5
by A verified traveler

Posted Oct 31, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Jupiter, Hotel Management
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!
5 out of 5
by A verified traveler from California, USA

excellent hotel and services

Posted Sep 18, 2015
I have been visited many countries and always stayed in a decent hotel. I always spend good time in this hotel, because I really like its clean and service. The personnel has been well trained. The employee in front desk get everything done faster and smooth. the room clean up pretty thorough. also it is quite convenient closed to subway and transportation.
Comment from Hotel Management
Oct 11, 2015 by Jupiter, Hotel Management
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!