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Reviews of Guanganmen Grand Metropark Hotel Beijing

4 out of 5
Guanganmen Grand Metropark Hotel Beijing
338 Guanganmen Nei St, Xicheng District, Beijing, Beijing

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 94 reviews" "
Rating 8 - Good. 32 out of 94 reviews" "
Rating 6 - Okay. 13 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yusuf, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to metro; staff are welcoming.
Stayed 2 nights in Mar 2024
Response from jia on Mar 13, 2024
Dear guests,Thank you for your message and support.please to contact our staff at any time if you have problems with logging in to the network.Wish you all the best.

10/10 Excellent

xiaoxing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from 运营部 on Nov 15, 2023
尊敬的客人，感谢您下榻北京广安门维景国际大酒店，同时也非常感谢您的推荐点评！我们衷心地希望每一位下榻的客人，都能感受到我们最诚挚的热情与最优质的服务。与君初相识，犹如故人归。期待您再次光临，祝您万事顺意！

10/10 Excellent

Ying

Stayed 22 nights in Sep 2023
Response from 运营部 on Oct 23, 2023
看到您简单而又深厚的好评真的是好激动呢，而且还这么认可我们的服务酒店力求为每位宾客提供最为超值的体验。北京广安门维景国际大酒店是一个富有年轻活力的酒店，以简约的风格、温馨体贴的服务向宾客展示酒店的独特魅力。北京有着3000 余年的建城史和 850 余年的建都史，是“中国四大古都”之一，具有一定的国际影响力，其最早见于文献的名称为“蓟”。北京荟萃了自元明清以来的中华文化，拥有众多名胜古迹和人文景观，是全球拥有世界文化遗产最多的城市。北京也为华北地区降雨最多的地区之一。历史悠久的国际高等大学北京大学、清华大学也坐落于北京。期待在不久的将来能再次光临。祝您生活愉快！

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly Good, Stayed Twice This Time
A very surprising and economic hotel, very large and attractive with a grand lobby and spacious rooms. In addition, the Sales Manager, Vanessa, was very helpful, arranging with me even before I arrived to receive my much needed Tibet Permit that was presented to me upon checking in. My main complaint and typical of Asia, few hotel employees spoke English and those who did spoke it poorly. With many Western travelers, even Asian ones, there is reliance upon English as the international travel language. Another complaint, the staff did not understand that if a mobile phone is on Airplane Mode, they should never turn it off, especially not telling the guest, while attempting to help them connect to the hotel's wifi. Several insisted wifi did not work with Airplane Mode, though it is precisely to be used that way when not desiring the phone to be subject to huge data charges. In one instance, while in my room dealing with my TV as well, my attention was not on my phone when the bellman gave me my phone with wifi. I later called a friend in USA, something wifi calling permits for free, only to see later, the hotel man had turned off Airplane Mode, causing me a charge for the call! Later, another tried to turn it off again! Finally, I went to Xi'an for 2 days, leaving my luggage. When I returned at 3pm, the reception clerk said my room wouldn't be ready until 8pm. Really? She insisted, I raised my voice, asked for Vanessa and amazingly the room was available. Very poor form.
The room
The bed and more
The bathroom
More
Stayed 2 nights in Sep 2023
Response from 运营部 on Oct 7, 2023
Dear guest, thank you for staying in our hotel and making comments, We are apologize for your unpleasant experience! In order to improve the equipment and facilities of the hotel, we have already begun the renovation of the plan to improve the living environment of the guests. At the same time, we will increase the training of employees in English, and continuously improve service levels. We hope that you will continue to support us.We are looking forward to your visit again!

10/10 Excellent

Yuchao

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good AC for the hot weather. Very friendly staff, shout out to the housekeeping staff for timely services. Check in and check out were both very smooth. Location is near metro stations. My friend was also able to park their car for free when they came to visit or pick me up. Overall very good stay for the price we paid.
Stayed 5 nights in Jul 2023
Response from 运营部 on Aug 3, 2023
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

10/10 Excellent

li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotle！👍
Stayed 4 nights in May 2023
Response from 运营部 on Jun 2, 2023
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

10/10 Excellent

Susan

Stayed 5 nights in Mar 2023
Response from 运营部 on Apr 13, 2023
富丽堂皇的大厅，洁净舒适的环境，美味可口的餐食，温馨好客的服务……无一不在展示着北京广安门维景国际大酒店对宾客的友好热忱！感谢您对酒店的好评，我们会继续努力，争取给您带来更优质的体验，期待您的下次光临，祝您万事如意！

10/10 Excellent

PengZhou, Irvine CA USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at hotel from 1/22 to 1/26. The bathroom was clean, the bed was comfortable, and the service was exceptional. Credit to Anita and the washing room manager for their efficient room cleaning and quick wash and dry service. I was able to get my clothes back within two hours! I highly recommend this hotel located in the heart of Guanganmen, with great food within walking distance. Only small issue is automatic mail delivery storage was located outside and had no English instructions, but otherwise an excellent experience.
Stayed 4 nights in Jan 2020
Response from Fiona on Dec 6, 2020
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

10/10 Excellent

JINSONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, clean, luxurious, sweet services. Good Impression of Face ID entry hotel, feel more safer. subway station 1 mins to walk, convenient to get where you want to go. Will come back again.
Stayed 3 nights in Jan 2020
Response from Donny on Jan 10, 2020
Dear Guest, Thank you for staying at Metropark Hotel and giving us your compliments. It is our greatest wish that you spend every day here happily. All the staff look forward to seeing you again! Good luck for your new year!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the transportation and the staff were nice and met my request quickly. There are also exercise floor but sad to see Spa is gone.
Stayed 5 nights in Nov 2019
Response from Donny on Nov 14, 2019
Dear guests, thank you for staying in our hotel. Thank you for your comments. The hotel has upgraded its guest rooms, catering facilities and conference facilities, hoping to provide you with a sense of dignity. Your opinion is very important to us. We will pay attention to the needs of our guests and constantly improve our service to meet your satisfaction. All staff of the hotel are looking forward to your coming again. Good luck!

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Bad service
Hotel building is okay but the staff is horrible and negligent. I book hotel shuttle weeks before my trip yet they didn’t come to pick me up. I had to get a Taxi (first timer in Beijing). Also, unlike other hotels they still have not given me the deposit back yet. They say it will take 7-10 days. I got the refund immediately from other hotels. NOT RECOMMENDED
Stayed 1 night in Oct 2019
Response from Tangdunqiang on Oct 28, 2019
Distinguished guests, thank you for staying with us and your valuable advice. This is very important to us, and we apologize for any inconvenience caused by the service. The hotel staff is looking forward to seeing you again!

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Tangdunqiang on Oct 28, 2019
Thank you for staying at our hotel and providing valuable advice. We will continue to improve the level of our service and look forward to your staying again.

10/10 Excellent

Mario Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Fiona on Oct 11, 2019
Dear guest, Thank you very much for you choosing to stay at our hotel We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and Modern-great service
We were visiting our daughter who lives in China and Beijing was our last leg of a two week trip. The hotel has great security and very upscale. Our rooms were excellent and the service was great. There were some slight language translation challenges but the staff was very helpful. Bathrooms are wonderful with extra amenities and the beds were large and we had pillow selections. Excellent place to stay!
Stayed 4 nights in Sep 2019
Response from Fiona on Oct 9, 2019
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and helpful staff
An excellent hotel with great clean rooms/bathroom, and well supplied - fresh fruit on arrival, free items from the mini-bar on the first night, and all the toiletries. The staff were extremely helpful on checking in, and made all the taxi arrangements to get me all the way across town to get to a brewpub. The breakfast is an excellent Chinese buffet, including hot and cold made-to-order dishes, and a selection of Western items. The level of English is good, though I did have to use google translate on one occasion due to a misunderstanding though this was not a huge issue. The staff also arranged a taxi to Capital airport. Recommended.
Stayed 1 night in Aug 2019
Response from Fiona on Sep 8, 2019
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

6/10 Okay

Iman

Disliked: Property conditions & facilities, room comfort
Not commanded
I stayed 12 nights,I had problem with pillow I had pain in the neck from pillow,when you sleep you can hear voice car from street,the swimming pool and gym open for public and it is very busy and dirty,in entrees door they security cheek I got feel bad when I am going to room.
Stayed 5 nights in Aug 2019
Response from fiona on Aug 17, 2019
Dear guests, thank you for choosing our hotel to share your experience. We're sorry to disappoint you with this experience. In order to meet the needs of different guests, we have developed the "Weijing Sleep Plan". The mattresses are divided into soft and hard parts. There are also many choices for pillows. You can call the service center or the management department at the next time you check in. We 'll arrange it for you according to your needs. At the same time you mentioned the road sound problem, you inform the front desk before the next check in your needs, we will try to arrange the room according to your request. We sincerely look forward to your coming again! I wish you all the best!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fine.
Close to train station. Not much else to do here. Nice staff. Comfy room.
Stayed 1 night in Jul 2019
Response from Fiona on Jul 22, 2019
Dear guest, Thank you for your staying in our hotel, and Shared experience. We will continue to work hard to offer warm serivce for ever guest.Thank you once again for your comment. We sincerely welcome your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good at grand metro park especially front counter staff. Very polite and friendly. Daily room cleaning by house maid and the room itself was very grand
Stayed 3 nights in Jul 2019
Response from fiona on Jul 18, 2019
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 4-star hotel
Overall good stay. Clean room with all standard amenities. Conveniently located. Onsite restaurant is pretty decent.
Stayed 2 nights in Jun 2019
Response from fiona on Jun 20, 2019
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from fiona on Jun 17, 2019
Dear guest, Thank you for your staying in our hotel, We will continue to work hard to offer warm serivce for ever guest.We sincerely welcome your next visit!

8/10 Good

Swee Thiam

Liked: Staff & service, room comfort
Stayed 1 night in May 2019
Response from Fiona on Jun 13, 2019
Dear guest, Thank you very much for choosing to stay at our hotel .We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel was newly renovated and staffs are friendly.
Stayed 2 nights in Apr 2019
Response from Fiona on May 5, 2019
Dear guest, Thank you for your staying in our hotel, and Shared experience. We will continue to work hard to offer warm serivce for ever guest.Thank you once again for your comment. We sincerely welcome your next visit!

10/10 Excellent

Travelnut, Beijing

Liked: Staff & service
Professional and nice staff! Clean room. Very pleased and closed to subway about 5 min walking from hotel to metro.
Stayed 3 nights in Mar 2019
Response from fiona on Mar 7, 2019
Dear guest, Thank you very much for choosing to stay at our hotel and sharing experience.Thank you for your praise and encouragement! We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from fiona on Apr 1, 2019
尊敬的宾客，非常感谢您选择下榻我们酒店。北京广安门维景国际大酒店全新的客房、餐饮设施和我们用心的服务恭候您的再次光临！祝您生活愉快！

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
like the power toliet so much. The staff there was so friendly, helped me with a delivery and taxi when we checked out in the early morning.
Stayed 1 night in Jan 2019
Response from Fiona on Feb 2, 2019
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

8/10 Good

Jono, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick check-in, comfortable room, great buffet breakfast, convenient to the subway
Stayed 1 night in Oct 2018
Response from fiona on Oct 30, 2018
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

10/10 Excellent

Al, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bidet!
This hotel was excellent! I loved the bidet in our room, Im actually going to buy one now!
Stayed 1 night in Apr 2018
Response from vivian on Apr 8, 2018
Dear guest, Thank you for your staying in our hotel, and Shared experience. We will continue to work hard to offer warm serivce for ever guest.Thank you once again for your comment. We sincerely welcome your next visit!

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from vivian on Apr 9, 2018
尊敬的宾客，非常感谢您选择下榻我们酒店，以及您对我们的喜爱与支持！酒店全体员工衷心期待不久的将来您的再次光临！祝您生活愉快！万事如意！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
The hotel was recommended by a Chinese friend. It’s close to her house. The staff is very nice and eager to please. Not much English spoken but enough to get by especially with a translator app. Breakfast is not included and a bit pricy (about 16 is dollars) It’s a huge buffet and no choice of a simple option. There is a Starbucks knock off i. The lobby though. The room is not fancy but perfectly good. Close to a metro. Good value
Stayed 6 nights in Mar 2018
Response from vivian on Apr 4, 2018
Dear guest, Thank you very much for choosing to stay at our hotel and share your experience. We are very proud of your pleasant stay.We have introduced a preferential package price ( including breakfast ) products, suggest you can choose the package product you need next time. Matrpark hotel tailored independent Coffee brand Coffee Epark Coffee in our hotel looby.Thanks once again for your message. We are looking forward to spending time with you again.

8/10 Good

Xu

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good trip
good location, 5 minutes walk to subway station. Close to north south train station and west train station. The hotel room is ok, but there is a smoking smell in room.
Response from vivian on Mar 26, 2018
Dear guest, Thank you so much for your review and sharing your experience with us .We appreciate your valuable comments regarding as your comments are the key to our continuous improvement . We are looking forward to your visit again. Wish you all the best!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to subway and very clean.
Excellent service and close to subway and restaurants. Have spa and exercise room which is well equipped.
Stayed 7 nights in Feb 2018
Response from vivian on Mar 11, 2018
Dear guest, Thank you very much for you choosing to stay at our hotel and sharing experience.We are very proud of your pleasant stay experience. We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Price too high for what it offers. Breakfast for only one person, additional breakfast too high priced. Free parking. Good access to subway.
Stayed 2 nights in Jan 2018
Response from vivian on Jan 24, 2018
Dear guest, Thank you so much for your review and sharing your experience with us .We appreciate your valuable comments regarding as your comments are the key to our continuous improvement . We are looking forward to your visit again. Wish you all the best!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Not really convenient for exploring Beijing. However...we were just looking for a comfortable hotel close to the train station as we had train tickets for the the next morning.
Stayed 1 night in Nov 2017
Response from vivian on Nov 23, 2017
Dear guests,Thank you for choosing to stay in our hotel and share experience.We sincerely looking forward to your coming again, and wish you all the best!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommended place to stay.
Our experience was excellent. It is a superb modern hotel. Excellent location with regards to metro, buses, bank services for exchange, adjacent restaurants. The staff is very friendly, though the English abilities are extreemly limited. A recommended place to stay.
Stayed 7 nights in Aug 2017
Response from Jupiter on Aug 21, 2017
Dear guest, Thank you very much for choosing to stay at our hotel and sharing experience.Thank you for your praise and encouragement! We are looking forward to your vist again and have a wonderful time with us! Wish you all the best!

8/10 Good

自作牛逼, 北京北京

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, decent weekend rates
Clean. Decor is dated in a sense but tidy and acceptable for the proce. Only criticism is that the shower needed re-plumbing; a bit weak.
Stayed 3 nights in Jul 2017
Response from vivian zhou on Jul 11, 2017
Dear guest, Thank you very much for staying in our Hotel and make comments. We are apologize for your unpleasant experience, In the future work.We will strengthen the maintenance and maintenance of facilities. Strive to enhance customer satisfaction. Thank you again for your message, We are looking forward to your visit again.

8/10 Good

Garth, Michigan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Get what you pay
We got a great deal on a room at this hotel. The hotel itself is beautiful but the room we were assigned was very old and outdated. The staff even explained to my wife that we got a great deal because the room was in bad shape. Not what I would expect. Also, considering this is supposed to be an international convention type hotel it was very disappointing that only 1 or 2 staff could speak English.
Response from vivian zhou on Feb 28, 2017
Dear guest, thank you for staying in our hotel and making comments, We are apologize for your unpleasant experience! In order to improve the equipment and facilities of the hotel, we have already begun the renovation of the plan to improve the living environment of the guests. At the same time, we will increase the training of employees in English, and continuously improve service levels. We hope that you will continue to support us.We are looking forward to your visit again!

8/10 Good

lewis, US

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No a/c
Temperature 0 and roms without a/c. No heather as replacement. Staff speaks vert poor English.
Response from Director of Operation Department on Dec 26, 2016
Dear guests, Thank you very for choosing to stay in our hotel and make comments.We are looking forward to your visit again.

8/10 Good

Na, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far happy to stay again
Very convenience to access all shop restaurants and supermarkets, airport bus just outside,the room is big enough and Wi-Fi works fast too. All staffs very friendly. The only thing I would maintion about that if you got young child just be careful the Windows, they can open very easily. The baby cot is free of charge if available, however the cot mattress very hard and my 2 years old keeping wake up have to put her to sleep next to me in the end.
Response from General Manager on Aug 8, 2016
Dear guest, Thank you for your staying in our hotel and shared experience. We will continue to work hard to offer warm serivce for ever guest.Thank you once again for your comment. We sincerely welcome your next visit!

2/10 Terrible

Wai Hong, singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Worst Hotel ever
This is one of the worst stay I ever had. There was no AC during night time. The room temperature was hovering at 26-27 Degree Celsius. And the bed was as hot as oven. I wonder how one is able to sleep under this warm May Weather. We make the complain to the hotel reception and there was nothing that they can do. If there are concern about the electricity bill, then please shut the hotel for good then. I have never had stay at any hotel that shut down the Air Conditioning before during the month of MAY stay here in China. Even the cab/ taxi driver already switch on the Air condition during day time.
Dear guest, Thank you for your staying in CTS HK Metropark International Hotel Beijing , and share your stay experience. We apologize for your unpleasant experience. In future work, we will continue to improve our work. Thank you for your support and understanding! Hotel staff sincerely looking forward to your next visit!

6/10 Okay

Verified traveler

3 stars quality
Close to the metro station
Dear guest, Thank you for your staying in CTS HK Metropark International Hotel Beijing , We looking forward your next visit!

6/10 Okay

Augustin

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not so good stay
Although a 4 star hotel, I must say the stay was disappointing after 6 nights. Room on the top floor was good size with decent district views. The bed was really hard, woke up a few times when I turned during the night. Water pressure was poor, made it hard to wash my long hair. Also hot water wasn't hot enough. I constantly smelt smoking which somehow leaked into my room. Called staff but they pretended they couldn't smell the strong cigarette smoke and just offered to spray my room with deodorant, refused to tell neighbour guests to stop smoking inside. No individual air-con in the room as only one centrally controlled air-con for the entire hotel which was on the cold side, I almost caught a cold. Free water was supplied each day which was good but the breakfast on offer is way too expensive so didn't bother trying. Good location as just 3mins walk to the subway. Indoor pool and gym are all getting renovated which takes a month so I couldn't use these. Overall, won't stay here again and the hotel doesn't feel 4 star unfortunately.
Response from Jupiter on Jul 9, 2016
Dear guests, Thank you for choosing to stay in our hotel,and your valuable comments, We apologize for your unpleasant experience. In the future work, we will strengthen the maintenance of the equipment and facilities and maintenance, at the same time increase the staff training and supervision, to enhance the guest satisfaction. Thank you for your support and understanding of our work. We sincerely welcome your next visit!

8/10 Good

William, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel close to subway
Location of the hotel is slightly off the centre, but only 5 min walk from the nearest subway station. If you have to connect from airport express or Beijing train station, expect to change subway lines couple of times. Hotel is not that new but it doesn't look old and my room is quite well maintained. Staff I encountered were pretty friendly and helpful. I had a problem with the handle of my suitcase and 3 staff came to work on it. When I needed a taxi, the bell boy was very quick to organise, and sightseeing information including a free Beijing map was provided delightfully. I'm able to speak some Mandarin so their English skill was not tested. The room is quite spacious, quiet and clean. The bed is of the firmer type (quite typical in China) but suits my weak back well. The price of this hotel is sort of higher than similar grade hotels, so value for money is slighly below par.
Response from Jupiter on Jul 9, 2016
Dear guests, Thank you for your staying in our hotel, and Shared experience.We believe this experience left a good impression and memories for you... We feel very proud of your praise, We will continue to work hard, constantly improving the service quality, strive to provide each guest with the high quality service. Thank you Again for your , we thank encouragement and trust, We sincerely welcome your next visit!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Neighbourhood is good but not great! People are nice and helpful. Clean and pleasant.
Response from Jupiter on Jan 9, 2016
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

8/10 Good

Jun, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Large and clean room and a great pool
I recently stayed there for five days and overall it was a great experience as a business hotel. For me personally, the best feature of the hotel is its pool. I am a daily swimmer and the pool is great draw for me. It is large and clean and usually very quiet. In addition, the room is fairly large and clean and the staff was usually very helpful. Even though the hotel is not located in the middle of things in Beijing, the good thing is that the subway station is just steps away. In fact, I am going back to this hotel tomorrow for a few more days as I still have unfinished business in Beijing.
Response from Jupiter on Jan 9, 2016
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jupiter on Jan 9, 2016
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

10/10 Excellent

Tianxiang , California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel and services
I have been visited many countries and always stayed in a decent hotel. I always spend good time in this hotel, because I really like its clean and service. The personnel has been well trained. The employee in front desk get everything done faster and smooth. the room clean up pretty thorough. also it is quite convenient closed to subway and transportation.
Response from Jupiter on Oct 11, 2015
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

8/10 Good

james, dublin

Liked: Cleanliness, staff & service, room comfort
quality of service
staff very friendly ,very helpfull , food very nice , overall a nice stay.
Response from Jupiter on Nov 21, 2015
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice, clean hotel, conveniently located.
Nice hotel. Fitness room and 16m lap pool. Our room had 2 twin beds, nice and comfortable. The cleaning staff were really nice and helpful. Location is great! right next to subway station Line 7. Walking distance to a bunch of fast food restaurants and many small mom and pops food stands.
Response from Jupiter on Nov 14, 2015
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jupiter on Oct 17, 2015
Dear guests, thank you for your stay in CTS (HK) Grand Metropark Hotel, Beijing.Hotel staff are looking forward to your visit again!