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Reviews of Beijing Donghuang Hotel

3.5 out of 5
Beijing Donghuang Hotel
16 Guangshuan Nan Avenue, Chaoyang, District, Beijing, PEK

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 65 reviews" "
Rating 8 - Good. 30 out of 65 reviews" "
Rating 6 - Okay. 9 out of 65 reviews" "
Rating 4 - Poor. 6 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dawn

Disliked: Cleanliness, room comfort
Not recommend
I choose for non smoking room, but when i first open the room, the room smell so bad like i m in a club with all people smoking around. I was so tired and didnt asked to change room, just put on essential oil to my pillow and sleep. The smoke eventually last for a day. The bathroom flood everytime after bathe.
Stayed 12 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right in front ot subway 14 (Wangjing South Exit A)

8/10 Good

Jace, Korea

Liked: Room comfort
Good location
Good location, next by department store, but the breakfast is not good.

4/10 Poor

PARK, SEOUL SOUTH KOREA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
terrible service, mind, neighborhood worst hotel
terrible service, mind, neighborhood worst hotel and the braekfast is so bad make me feel angry every moening.

4/10 Poor

PARK JIN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
service is so XXXXX of this time
I had staied at this hotel many times before. after this time I really don't wanna use this hotel. It is impossible to work in the hotel daytime because it's too noisy. when I check out it's too slow,many costomer are waiting... but he didn't try to hurry reallly wanted to kill the fXXXXXg mother fXXXXr who work in desk with wearing glasses

8/10 Good

Eytan, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
I arrive very early in the morning, well before the official check in time, but still got immediately a room, and as at that time the room level I ordered was not available, I was upgraded. This is a very customer friendly behaviour I will be happy to return

10/10 Excellent

SUNGONEFI

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 등 전반적으로 좋았습니다
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격 저렴하고 백화점을 끼고 있어서 위치도 좋습니다. 다만 샤워시설이 노후되서 녹슨거를 제외하고는 방도 깔끔하고 넓직하고 좋습니다.
Stayed 3 nights in Jun 2019

6/10 Okay

KIYOUNG, korea south

Stayed 2 nights in Jun 2019

8/10 Good

Inki

Liked: Staff & service, property conditions & facilities, room comfort
출장 차 갔는데 우선 호텔 방이 무척이나 넓고(22층배정) 쾌적한 편이었으나, 호텔이 오래된건지 화장실 샤워부스가 조금 낡았습니다. 바로 옆에 신세계백화점이 있어 식사도 편했고요, 왕징에서 어딜 이동해도 괜찮았습니다.
Stayed 2 nights in Jun 2019

8/10 Good

EUNTAI

Liked: Staff & service, property conditions & facilities, room comfort
왕징시내 괜찮은 호텔입니다
숙박 만족합니다. 안타깝게 해가 갈수록 화장실 문이 삭고 있습니다.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の広さやグレード、清潔感、静かさなど充分満足いくものだった。 難点はさざいなものを含めて少しだけ。 ・4星ホテルだか、スタッフはフロントも含めて英語は話せない。これが一番困った。チェックイン、チェックアウトでは漢字を使った筆談が必要かも。 ・部屋の金庫の電池が切れていた。(日々の部屋の確認ではそこは確認対象に入っていない。ただし、これは大きな問題ではなかった。) ・ホテル内にレストラン1軒があるが夜は営業していない。(ただし近隣にレストランが複数あるので、これも大きな問題ではなかった。)
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst stay ever
샤워 헤드에 붙어 있던 날카로운 금속날이 떨어져 나와 있어서 샤워 중 얼굴을 긁혀서 다쳤음. 밤 12시쯤에 호텔 데스크에 내려가 얘기했고 호텔 직원 두 명과 함께 택시를 타고 병원에 갔음. 병원은 호텔에서 택시를 타고 20분이나 걸리는 거리에 있었음. 병원에서 접수 후 한참 기다렸고 진료가 끝났을 때는 새벽 3시 30분쯤이었고 호텔에 다시 도착한 시각이 새벽 4시쯤이었음. 아파서 잠을 한숨도 못잤음. 호텔에 방 교체와 숙박비 환불, 귀국 후 본국에서의 치료비를 요구했으나, 호텔은 방을 교체해주지 않았음. 안전하지 않은 시설이 있는 방에서 그대로 지내야 했음. 귀국 후 병원을 다니면서 치료해야 할 비용을 주는 것도 거부했음. 중국 법원에 가서 소송을 하라고 말했음. 호텔 총책임자와 얘기하고 싶다고 했으나, 총책임자는 아래 직원에게만 맡긴 채 끝까지 나타나지 않았음. 숙박비는 환불 받음. 지금까지 이용한 호텔 중 최악이었음.
Stayed 1 night in Apr 2019

10/10 Excellent

seongok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

seongok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

k, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗面所が下水管から臭いがしてくさかった
Stayed 2 nights in Jan 2019

8/10 Good

Jiyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very proper for business trip staying! Breakfast is okay and wifi is great!
Stayed 1 night in Jul 2018

8/10 Good

Jiyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Huge room and great location! There are Hualian and Xinshijie mall nearby and many restaurant is acessible! I usually stay in this hotel for business trip for these reasons.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No one speaks English, but nice staff.
Stayed 2 nights in Nov 2018

8/10 Good

JANG HWAN, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든게 적당한 방
위치상으로 매우 편하고 방도 적당합니다. 다만 리노베이션 한 방이 있고 아닌 방이 있어서 약간 복불복으로 방 배정을 받아서 만족도가 조금씩 다릅니다 조식은 그냥 그래요,, ^^
Stayed 2 nights in Oct 2018

2/10 Terrible

Kai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常差 竟然沒空調 一直整修

4/10 Poor

YINGSHEN

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely nono
Hotel was under construction!!! No lobby for call a taxi, whole days noisy, breakfast pickup from floor, old rotten interior, cigarette smell through air vents, stains on toilet etc.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Semin, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
화이팅!
좋았습니다

2/10 Terrible

Eunhee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
어찌 4성급정도의 호텔 직원들이 영어가 안되는지...ㅜㅜ
호텔 직원 영어 못해 답답했구요.. 황당한건 조식이 1명만 된다하는거... 그럼 싸이트에 1명만이라고 표시를 해줘야 하는데.. 그게 안되있어 영어안되는 직원이랑 말도안되게 실랑이를 벌여야 했고... 호텔방은 어찌나 더럽던지.. 분명히 금연룸인데 담배냄새 무지나고.. 먼지 가득.. 정말 4성급이 맞나 했습니다.. 청결과 의사소통의 문제... 호텔에서 당장 개선해야 할듯.. 위치만 좋아요.. 지하철 역 부근이고 바로옆에 신세계백화점이 있어 그것만 좋았다는...

10/10 Excellent

Chun-Ho, 台中

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商務出差的選擇
很不錯

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nächstes mal Holiday Inn
- Typisches chinesisches Geschäftsreisehotel, Ausstattung angestaubt, Teppich versüfft, insgesamt nicht sehr angenehm - Frühstück akzeptabel, wenn man chinesisches Frühstück mag, die westlichen Gerichte waren nicht gut - Personal sprach kaum englisch

8/10 Good

deogchun, 서울

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
좋아요.
전철역이 가까워 좋아요. 다만 청소를 깨끗이 안하는지 방에 먼지가 많아서 특별히 요청하여 청소를 시키고 나니 먼지도 줄고, 옷에 먼지가 적어졌어요.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel
In a business trip to Beijing, I will always use this hotel.

6/10 Okay

JUNG HEE, 용인

좋아요
좋아요

8/10 Good

Stefan, Stuttgart

Liked: Staff & service, property conditions & facilities, room comfort
Hotel ok...
Der Hotelaufenthalt war etwas zwiespältig. Einerseits ist das Hotel recht schick, andererseits könnten die Zimmer auch sauberer sein. Vermutlich liegt es auch am Smog in Peking, dass die eine oder andere Staubschicht zu viel im Zimmer ist... Die Zimmergröße war aber in Ordnung.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다.
갑작스럽게 출장 중에 하루 연장 하게 되었을때, 연장 하게 되었는데... 큰 불편함 없이 연장 할 수 있었습니다. 조식을 현금으로 결제 했을때 영수증을 받을 수 없다는게 조금 아쉬운점? 전반적으로 만족합니다.

8/10 Good

Wen lung, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
交通方便,可惜lobby無wifi

8/10 Good

chenyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YOUNGMIN, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다.
지난 출장 이후 다시 이용하게 되었습니다. 주변 상권 잘 형성 되어 있어 다시 한번 가격대비 만족 하였습니다. 단지 호텔 부페 이용시 현금으로 결제를 하게 되면 영수증을 주지 않아 경비 정산이 필요한 저에게는 번거로움이 있었네요!

8/10 Good

YOUNGMIN, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮네요!
급하게 예약하고 갔는데... 주변 상권도 잘 형성 되어 있어서 불편함 없이 잘 지내다 왔습니다. 객실에 처음 들어갔을때 바닥 카펫이 살짝 더러워서 계속 슬리퍼를 신고 있었지만, 전체적으로 만족 합니다. 프론트 응대도 좋았고, 호텔 조식도 괜찮았습니다.

10/10 Excellent

Younggun, Seoul

Liked: Cleanliness, property conditions & facilities, room comfort
Good~~!!
Looks good to me. One thing embarassing was Staffs' English is not good. It was a little difficult to call a Taxi. Clean and easy to access.

6/10 Okay

黄生, 香港

Liked: Staff & service
Disliked: Cleanliness, room comfort
浴缸（太高）及浴缸水喉设计差，也不整洁（浴缸有黑边）。地毯有茶积。最大问题是空调的温度是调不到的，这个使住宿很不舒适！

10/10 Excellent

Jean-Louis, Nyons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé par rapport à l'aéroport
Très bien situé, peu loin du centre ville de Pékin. Des centres commerciaux à proximité, des brasseries et restaurants.