Bad service, smelly room, dated facilities...
Posted Aug 24, 2016 on Hotels
I really didn't enjoy my stay at this hotel.
First I arrived around 3 pm, and the hotel haven't finished cleaning my room, and they said they do not have other rooms available for me. (Which I find it hard to believe as it is such a huge hotel)
And then I waited until after 4 pm for the room to be ready, but I was very tired and needed a shower and some sleep.
Second, the room is full of smoke odour, perhaps coming from the air conditioning that is pouring in filthy air from other rooms smoking.
And then I was given direction for gym located in the basement floor, which was a underground street with dodgy dark lighting and cheap looking restaurants. The gym had okay selection of equipments but very old, with a depressing vibe.
The hotel reception wasn't very helpful when I asked them to please clean the room a bit quicker, they keep saying they have called, but 20 mins later when I entered the room, the cleaner hadn't arrived yet.
The room is a bit run down, the view from my window is a sad-looking patio, the fabric on the sofas and the chair was dirty.
The only part that I would compliment on, is the size of the room, which was very spacious.
But unless you're a heavy smoker who wouldn't mind the room filled with smokey smell and getting a headache, I wouldn't suggest a night's stay in here.