Indoor pool

Reviews of Four Points by Sheraton Beijing, Haidian

4 out of 5
Four Points by Sheraton Beijing, Haidian
Tower 1 25 Yuanda Road, Haidian District, Beijing, Beijing

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jian, Flemington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning and heating is centrally controlled, and is only turn on according to fixed seasonal schedule. This made the room uncomfortably hot during a stay in March. The staff did try to help by providing portable fan. With windows open, that helps a bit. But still very inconvenient.
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

YuhLong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but NOT for Winter/Autumn stays
They do not turn on the airconditioning during winter which made the room very stuffy!
Stayed 6 nights in Oct 2018

8/10 Good

Raymond D G

Stayed 2 nights in Oct 2018

4/10 Poor

Christina, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff not professional at all . Request to extend our stay for one more day and they provide us name card to be contacted (sales manager) . At the first place we call the people on phone was asking like " 请问哪位" "有什么事吗" doesn't match the standard of hotel at all . Not to say 5 star hotel but 4 at least . Just a feedback from my side , the hostel service are better .
Stayed 4 nights in Oct 2018

4/10 Poor

Zheng, Pittsburgh PA

Disliked: Cleanliness, property conditions & facilities, room comfort
Booked a nonsmoking room, but have stayed in a stinky one... complained and did change to a new room.... even worse!
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Jessie, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff there are real friendly. Cafeteria and room service were pretty good.
Stayed 2 nights in Oct 2018

4/10 Poor

Chitti Babu

Liked: Cleanliness
Slowest wifi ever and Google translator is a must
Me and my colleagues picked up this hotel since its closer to our client's office where we had scheduled a meeting. It was a short stay for us...the hotel room is quite comfortable and the breakfast spread is quite decent. On the flip side the wifi provided by the hotel is the slowest that I have experienced ever and all my colleagues also had the same issue and we had to use our international roaming data to complete our work. Nothing changed inspite of complaining about it multiple times in the front office. Also, except for couple of staff who can speak very little English, Google translator is a must if you need to request for any service. Overall, not happy with our short stay. Choose this hotel only if you are fluent in Chinese and wifi is not a requirement
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for sleep and work
Room size is great but F&B can be pricy! Nothing much around the area or walk for 15 min (1.2Km) to the big mall!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Haidian District
The hotel is like any standard Sheraton you would expect in the USA: nice lobby, good decoration, and clean room. Like any place in Beijing, good restaurants are easy to find close to the hotel. The hotel is not very close to a metro station, but you can get a taxi easily. It is close to Peking University and Tsinghua University if you are visiting those schools. The price ($94/night + tax) is quite cheap for a similar hotel in that area. Overall, it is a nice hotel for a short visit.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hot room with no control to cool it down.
The room was too hot, we had to open a window all night long and with outside temperature below zero it was not fun. The room temperature control unit was set at 24degC and there was no cooling possible although it was set to cool. The Executive lounge was not as good as others we have stayed, the food and beverage selections was poor, and the food was cold although it was from the hot pan.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The WiFi at the hotel was terrible. Otherwise excellent hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for short business stays
Good: My room was clean and comfortable. There was free wi-fi and a decent selection of TV channels. Housekeeping was prompt and efficient. The hotel location is only a convenient 10-minute walk to Golden Resources shopping centre, which has numerous restaurants and shops. Not-so-good: The shower area needs to be improved. The way the door is constructed means water always leaks leaving the bathroom floor wet after every use. Limited hotel breakfast selection.

4/10 Poor

Joyce, Vancouver, BC

Disliked: Cleanliness, room comfort
not worth it
We booked this hotel because it showed in expedia that it has a room having one king bed and two single beds, since we have 3 ppl travel in a group. When we arrived the staff said it can be only one king bed or two single beds. I think this is a mistake of expedia so I don't take that as the hotel's fault. But when we go to the room having 2 single beds, we found that there are a lot of details making us not comfortable during our stay. First, the sink in the bathroom was stuck. I cleaned the sink, full of hairs and seems to be seeds which stuck the outlets, by using tissue and toothpicks. Second, the door nob of bathroom was broken. Again, I fixed it by using my care card as screw driver. Third, there is no vending fan in the bathroom. You can imagine taking a bath in a cloud. Fourth, the design of the bath tub is terrible. You will find a puddle of water outside of the bath tub after taking a shower. Be careful don't slide down. Fifth, the ventilation of the room is terrible. It is terribly hot if you close the single window of the room. But it will be very noisy if you open that window. I won't recommend this hotel to any of my friends.

8/10 Good

Madeleine, Jersey, Channel Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated
This was a lovely hotel situated in very busy area but 10 minutes fast walk to nearest subway. Excellent shopping centre on same road. Plenty of authentic dining in centre and great supermarket in basement for supplies. Gym small but functional. Swimming pool excellent and plenty of room for lap swimming. Breakfast a multi -cultural affair with everything one could possibly want.
Thank you for taking the time to write your review of our property, your comments are very much valued. We have already retrained all the housekeeping associates to make sure they can handle the basic level English. We look forward to more further opportunities to host you at our property, and once again, thank you for your comments!

8/10 Good

VIIV927, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soso
No spectional

10/10 Excellent

Crazy Actuary to Be

Liked: Cleanliness, staff & service, room comfort
Must go!
this is an awesome hotel! i stayed for like 5 days. time stayed: MAY 1st o May 5th 2013(the busiest time in China,HOLIDAY WEEK, like our 4th July weekend ), and i got an AWESOME price like $ 150 for all 4 nights ans free breakfast buffet t for every single day!!!(BTW, the bk buffet is high-end style:fresh fruit, chef on duty, and all the Chinese and american style bk). Staff were super friendly, there is no ice maker on the floor, you have to call in to ask the staff to bring you ice. However, they have no wifi in the room, but only by the lobby! (they might have it now, but not from the time when i was there) Room is clean and big enough, my room comes with King size bed and glass window between bathroom and bedroom.and window by the street-dont worry, it perfectly sound-proof. the ONLY thing: too far away from the center of Beijing-Tian'an Square. we have to take a taxi to everywhere every time . Taxi Price list:(GET YOUR OWN taxi,not the hotel ones, they always over charged) RMB 60 bucks(USD 10 dallor.) to the center of Beijin(Tian'an Square) RMB 600(=USD 100) round trip to Great Wall(i know its looks pricey, but trust me it worthes the price. its like 2 hr driving and you dont have to wait online for bus or anything, and the 600 is all day price, the driver will drive you around ALL DAY, not just to great wall!) P.S.: this is an subway station around, take a taxi to there is RMB 10. Then you save RMB 50 to the city, however, hire a taxi driver for RMB 600 to the Great Wal(+RMB 20~30 Road- asking fee(if you want to get the Great Wall without waiting on the traffic,don't ask too much, just let the locals do their thing)) l, it will worth the price. Overall, i had an awesome experience here:) I hope you do as well

10/10 Excellent

wacow

Liked: Cleanliness, staff & service, room comfort
Good Place
Good Place to stay. I stay four night here and room is comfortable.

10/10 Excellent

wacow

Liked: Cleanliness, staff & service, room comfort
Good Deal and Nice Hotel
I stay four nights here. The room is comfortable and service is good.

4/10 Poor

Fernando, Dubai, UAE

Not a hotel to stay when in Beijing.
Although this hotel falls into the Four Points by Sheraton standard in general, the restaurants and food options are very disappointing both on quality and price. There are only three restaurants, being one strictly for Chinese food (so, if you don't like Chinese food don't go there), one Italian (average) and a buffet (very limited), so you don't have much to choose from. These 3 restaurants are very expensive for what they offer. Another disappointing is that the hotel staff debited our first dinner from the security deposit, so we couldn't put any other expenses into our account until we were not in the reception desk to leave another security deposi. Why not to get a bigger deposit from the beginning to avoid the hassle of being asked to keep doing security deposits.

8/10 Good

Leo, New York - Rio

Liked: Cleanliness, property conditions & facilities
Business as usual...
When ordered food I had to go downstairs or have someone coming upstairs to know exactly what I was ordering. Very frustrated, because even doing that the food came wrong ! I've found out later on that I've just could order from the other restaurant ECCO - also in the lobby - the menu is not available in the room - but they are really good ! The room air conditioned did not work because the central unit is turned off for the winter - this may be a normal practice all around China - so even though you think you have you own room unit it and controls it does not work at all - so do not get a room that is exposed to the sun light ( front ones ) because you might feel uncomfortable - the windows do no open...

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

inchuel

Stayed 2 nights in May 2023

10/10 Excellent

Ayesha

Stayed 7 nights in Mar 2023

8/10 Good

Hui Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

INCHEOL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 편리성 굿
영어사용이 불편한것 빼고는 훌륭한 호텔
Stayed 5 nights in Dec 2020

8/10 Good

Jiandong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净卫生服务好,杠杠的,交通也方便。下次还住!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒,很舒适,服务也很好
Stayed 1 night in Oct 2019

4/10 Poor

Shou Wang

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sai Lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的體驗
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
직원이 친절하고 방이 쾌적하고 좋았습니다. 조식도 괜찮고, 호텔 1층에 있는 식당 저녁식사도 맛있습니다. 가까운 곳에 편의점이 없는 점이 아쉬웠습니다.
Stayed 1 night in Apr 2019

8/10 Good

Man Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不錯,但人員陪訓不足!
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体还不错,清洁舒适
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便、乾淨
附近有購物中心,非常方便
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好酒店
不錯
Stayed 2 nights in Jan 2019

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Ottimo hotel per chi deve passare in zona Haidian. Nota catena di hotel con ottimi standard. Buffet a cena molto buono e personale che parla un buon inglese (cosa non scontata). Tornerò sicuramente!
Stayed 2 nights in Sep 2018

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近中關村, 對商務旅客來說, 打車方便, 距離近
房間很大, 很乾淨, 附近有世紀金源購物中心, 五樓有許多餐廳, 可以滿足食的需求. 缺點是離地鐵站稍遠, 必須步行約30分鐘, 到最近的地鐵站長春橋站, 才可以搭上10號線.
Stayed 14 nights in Sep 2018

10/10 Excellent

Yi-Hsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的商務旅行
附近有購物商場,酒店人員親切熱心。
Stayed 4 nights in Sep 2018

10/10 Excellent

Gitte

Verdensklasse
Super hotel og service - verdensklasse
Stayed 1 night in Sep 2018