Ratings based on 17 Verified Reviews

4.9 out of 5
94% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

An Oasis

Posted Aug 8, 2016
The hotel is simply wonderful. The pool and sauna are terrific, as are the rooms, the service and breakfast. I also loved the Chinese restaurant in the hotel -- wonderful food, and fun, caring staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Beijing at its best!!

Posted Jul 10, 2016
Pros: Location, facilties and staff
Cons: NA
No further comments. As said Hotel "Beijing at its best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel....Great location.....wonderful staf

Posted Apr 10, 2016
We loved our stay at the Four Seasons Beijing. We had access to the executive floor which is a real bonus. The staff and facilities are all 5* plus. We would highly recommend.
4 out of 5
by A verified traveler

Posted Jan 25, 2016
The overall experience was nice, but not amazing. The bed is good as always, so we had a tight sleep. But the view from our room is pretty basic. In fact, the apartment beside is so close that we have to keep our curtain closed all the time.
5 out of 5
Recommended
for Families
by A verified traveler from Norway

Great for families!

Posted Nov 4, 2015
Cons: The staff at the Chinese restaurant at the hotel were not up to to standard in speaking English.
The staff is extremely service oriented and go out of their way to assist you with whatever issues. We stayed in the executive floor and and had access to the executive lounge. The lounge has a fantastic view of Beijing. The room was spacious, very clean and absolutely everything worked perfectly. The staff provided superb support in arranging for guided tours to the Great Wall, Forbidden city, Summer Palace, Ming Tombs etc.
Comment from Hotel Management
Jun 15, 2016 by Andrew, Hotel Management
Dear Frank, Thank you for staying at Four Seasons Hotel Beijing and sharing your valuable feedback with us. Hope we will see you again very soon. General Manager Andrew
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Excellent and exeptional service!

Posted Sep 21, 2015
We had 2 rooms and stayed at four seasons for four nights. We travel a lot and have stayed at many good hotels around the world and in Beijing everything from A-Z was extraordinary. Staff are fantastic from check in to concierge are all so helpful. They picked us up at the airport full service from coustom to suitcases and VIP exit from the airport.(of course you pay for these services but it worth every penny) Concierge also arranged our 3 full day tour around the town. Tours were excellent and our tour guide Helen went out of her way to make this trip memorable for us. We had a great time in Beijing because of Helen and fantastic four season service. All the restaurants are good at the hotel. We ate at all of them. Breakfast is out of this world, my family enjoyed every min. Of this trip. Swimming pool and fitness center was also great. Thank you four season for truly a great stay.
Comment from Hotel Management
Nov 22, 2015 by Andrew, Hotel Management
Dear Fara, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide the excellent service and personalized experience. We look forward to welcoming you back shortly. General Manager Andrew
5 out of 5
Recommended
for Everyone
by A verified traveler from vina del mar

Amazing is the only way to summarise.

Posted Apr 11, 2015
This hotel is the best hotel i have ever been, and this is in every single way. can't wait to be back.
Comment from Hotel Management
Jul 5, 2015 by Livio, Hotel Management
Dear Gabriel, Thank you for choosing Four Seasons Hotel Beijing and your recognition to our hotel. We looking forward to having you back soon! General Manager Livio Faverio
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
room is new and clean; service is top-notch, all the staff are knowledgeable and professional.
Comment from Hotel Management
Jul 4, 2015 by Livio, Hotel Management
Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and your recognition to our hotel. We looking forward to having you back soon! General Manager Livio Faverio
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, Florida

Every Season in Beijing !!!

Posted Dec 18, 2014
Pros: Everything.
Cons: Again, this is the gold standard. Others should emulate !!
Location: Great location.
This is a great place to stay in Beijing. Service is above and beyond even though it is standard for them. Location great. Food great. Room great. People great. Bed great. What more can i say !!! It is the gold standard.
Comment from Hotel Management
Jul 5, 2015 by Livio, Hotel Management
Dear Frederick, It's a great pleasure to read that you've had a great experience at our hotel. I'm so glad to know that my colleagues took excellent care of you during your stay. Hope your travels will take you back to Beijing so we can welcome you to your home in this city. General Manager Livio Faverio
5 out of 5
Recommended
for Everyone
by A verified traveler

Warm, personal service

Posted May 23, 2014
We stayed for 3 nights, checked out for 3 nights and returned and the staff still remember me by name! Impressive!
Comment from Hotel Management
Jul 5, 2015 by Livio, Hotel Management
Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide the excellent service and personalized experience. We look forward to welcoming you back shortly. General Manager Livio Faverio